Ramsey Mazda
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Great sales team; unresponsive service department
Written by 06/24/2015
onWe had an excellent experience with the sales team at Ramsey Mazda. Willy, our salesman, did a great job working with us. In addition, Donovan, the finance guy, was easy to work with. Unfortunately, we discovered a mechanical issue with the car shortly after we picked it up. The service department simply did not respond to us on this - did not have time to speak with us - and we are now working with another Mazda dealership to resolve the problem. Still not resolved. Several emails to Ramsey Mazda reps seeking call backs to discuss this matter were not returned. I am baffled. I can not recommend them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes