Mazda City of Orange Park

by Karen on 04/10/2024

I recently leased a car from Mazda of Orange Park. I never felt pressured by anyone. In fact, I was pleasantly surprised at how much the staff wanted to work with me to make the deal I needed for my budget. Our salesman, Viktor, was very kind and professional. We are now a 3-Mazda family!

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by Lyndon Johnson on 04/10/2024

Our car buying experience was outstanding. Victor Thompson and Luis Serna exemplify what true customer service is all about and would highly recommend anyone looking to buy a Mazda to go to Mazda City.

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by Samantha W on 03/05/2024

My husband and I met with David a few months ago, and even though we were not ready to buy at the time, he was extremely respectful of our budget and what we were looking for. After our time in the dealership that day, we both agreed we absolutely would be buying our next car from David. We were able to finalize that this week, and once again, David was incredible from start to finish. This can be a stressful experience from the customer end since we do not do this frequently, and David’s demeanor is just absolutely wonderful. He’s easy to talk to, provides clear and concise information, and is so incredibly helpful. I so appreciate everything David helped us with, and we look forward to working with him again in the future whenever we need a new vehicle again! I will be recommending him specifically to anyone I know looking for a vehicle. Thank you, David!

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by kynsiew on 01/29/2024

Amazing customer service! David and everyone at Mazda City of Orange Park was helpful and truly cared for their customers! They will be my first pick for a dealership in the future! I love my Mazda!!

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by Linda on 01/18/2024

My car buying experience with Mazda City of Orange Park was a positive experience! All of the staff are wonderful and make you feel important and welcome. Victor Thompson was the perfect match for me! He is professional, knowledgeable, personable, compassionate, kind and VERY patient! He listened, gave me all the time, attention, encouragement, guidance and explanation of all the "bells and whistles" and we found just the right car for me. Thank you Victor Thompson and staff!

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by Alyssa on 01/18/2024

I purchased a car here and was very impressed with the service and friendliness of all of the employees. David was a pleasure to work with, and was awesome at listening to exactly what I was looking for and didn’t push me to spend anything extra. He was very friendly and helpful. Luis and Cole were also a pleasure to work with. I would highly recommend anyone purchase from Mazda City of Orange Park.

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by Shadeera on 12/12/2023

Jennifer is the most amazing service agent. She deserves a raise. David in sales was extremely patient and assisted me with my new purchase. They both need bonuses or something!

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by Sarah B on 12/01/2023

Went in over the weekend to buy the car I've been leasing. Neil was fantastic and made the process very easy. The whole staff is very kind, and it's always a pleasure coming here for my car needs.

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by Antonella on 10/27/2023

I just bought my second vehicle from this location. My very first experience years ago was average. When I returned for the second vehicle, I wasn't expecting much, but David Orhemba truly stood out from the moment my husband and I had the pleasure to shake his hand. He was caring, attentive, friendly, HONEST, and truly took his time to find a suitable vehicle that met our expectations. It is normally not easy for me to find Sale Consultants that make me feel comfortable, so this experience for me was outstanding and rare, and I owe it all to David!

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by Henry B on 08/19/2023

I recently bought two CX5's from Mike Aboelsoud. One for me and one for my wife. Mike is the best. I've been working with him since 2016. I've bought 6 new Mazda's from Mike so far. Three have been from this dealership. I've bought many cars in my life and I must say the team at Mazda City are top notch. Louis, the sales manager, is also amazing. Both worked hard to get me a great deals on my two new Mazda's. I will definitely be back to get my next new Mazda from them.

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by Tara N on 08/01/2023

Such a great experience here! David Orhemba went above and beyond to get the exact car I wanted! I love my new CX-50 Meridian!!!!

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by maleshire on 07/28/2023

Steven Constantino was extremely helpful, informative, honest, and thorough throughout the car buying process. It was a seemless transaction that took less than 30 minutes. Upon arriving to the dealership, Steven had all the paperwork ready to be signed, vehicle detailed, and also provided a full tank of gas. Would definitely buy from him again! Excellent Customer Service 10/10! Thanks Steven!

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by Doris on 07/10/2023

It's been quite a while, since I have found the professionalism, respect, and courtesy of a car salesman, such as David Orhemba. He amplifies the epitome of the salesmanship every dealer would want to have in their employees. The Manager, Luis (my apologies, I can't remember his last name) was equally as courteous, flexible and an all-around professional to work with while purchasing my new car. If it had not been for these two gentlemen, I would not have purchased a Mazda vehicle.

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by Christine C on 06/11/2023

Neil Middleton was an excellent salesman. His customer service is exceptional. He was truly concerned about getting me the SUV I wanted and making sure I was completely satisfied with my purchase. He didn't make me feel pressured or rushed and spent quality time going over all the functions of my new SUV before I left the lot. It was even more impressive how he followed up with me a few days after my purchase and was happy to answer any additional questions. I was also extremely impressed with Aaron Kaminsky in finance. He discussed all of my options with me and allowed me to decide. I purchased my SUV on a Saturday but had to wait for it to arrive at the dealership so I couldn't pick it up until Wednesday. Aaron had all of my paperwork ready on the day of pick up and all of the papers were signed within 30 minutes. Usually it takes several hours! Highly impressive. I'm so glad I purchased my SUV from the Orange Park Mazda location. The entire staff that I dealt with exceeded my customer service expectations! They truly value your business and treat you like family.

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by Sean on 05/22/2023

When searching for a new car for our daughter, Neil Middleton went above and beyond to provide information regarding the 2 Mazda models we were considering, even working on his day off to provide needed information. He even sent a very nice congratulatory message after we selected another make for our purchase. Neil will be our first call for our next vehicle purchase.

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by Timothy L on 05/08/2023

David Orhemba was able to get me in the car I wanted, at the price I wanted, and everything was said and done in less than 3 hours. David even walked me through all of the new technology, as I was coming from an older vehicle that didn’t have any of the new bells and whistles. Wonderful salesman and a great car buying experience. Thanks again❤️

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by M L F on 04/30/2023

Nice place to shop - clean - friendly -sales man had extensive knowledge of the vehicle

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by Doctor Jones on 04/19/2023

A truly exceptional car buying experience! David was truly a pleasure to deal with. My father was with me and he is very wary of car dealerships and even he was impressed at the level of service and transparency. The price of the car was below sticker and there were zero hidden fees. The pricing was extremely transparent with zero markup over msrp. David treated me with respect and took time to show me everything about the car, service center, parts department etc long after the deal was done. I was extremely impressed and would not hesitate to recommend this dealership!! Ask for David!

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by Farhad on 04/13/2023

Neil Middleton, a member of their sales team, provided exceptional service during my recent purchase of a 2023 Mazda CX-5. His expertise, pleasant nature, and ability to make the buying process pleasurable and effortless were noteworthy. What's more, I never felt coerced during the entire process. Based on my positive experience, I would definitely consider buying from the Mazda City of Orange Park in the future.

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by Ken Wilson on 04/11/2023

BEST CAR BUYING EXPERIENCE OF MY LIFE! Mike made the entire process easy and we got the deal we wanted. HIGHLY RECOMMENDED!!! ASK FOR MIKE!!!

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by Roushfan on 02/12/2023

recently purchased a CX50 from Mazda City and I can honestly say that it was the best buying experience I've ever had. In my car buying experiences, I've always felt that I never really got the best deal available even though I got what I asked for. But this was a totally different experience. Victor Thompson, my customer care rep was honest, friendly and very knowledgeable of the product and the whole buying process. He listened to my concerns and addressed my questions in very short time. There was no sales pressure to buy right away. We made the sale agreement via text and all my wife, and I had to do was show up at the dealership and sign the sales papers. If you are in the market to buy a Mazda you will not go wrong with Mazda City and particularly if you have Victor as your customer care rep.

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