Used 2021 Audi e-tron Consumer Reviews
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Smooth ride, need more range
Waynerm002, 04/22/2021
updated 10/25/2021
2021 Audi e-tron Premium Plus 4dr SUV AWD (electric DD)
31 of 31 people found this review helpful
Th e-tron offers a quiet cabin, with a good ride quality. The material inside are really nice, as expected of Audi however, storage in cabin isn't as much as one would expect from a dedicated EV. The stated range isn't as good for driving at high speeds but it gets the job done for the daily commute. Zero, is 0 when it comes to range, doesn't have any reserve so keep that in mind. We can only hope that with a software update we can get better battery performance and longer range in the future. That being said, I did forgo a Tesla Model Y, with it's noisy interior, paint mismatch, fit and finish issues, both inside and out, for an e-tron with much better build quality and less range. I was able to get a good deal with the info provided on Edmunds which made this an even better proposition to get into. The sound system is great, I love the touch displays and digital cockpit. The shifter could have been smaller to allow for more space in the center console, that and the fact that the cup holders are deep in the dash and small. EVs on a dedicated platform are making efficient use of interior space, this could benefit from that was well. So far, my experience with this vehicle has been good, would be nice to go 500 miles on a single charge one day. For now, we are doing ok with having a 2nd vehicle that is a hybrid that can get beyond 500 miles on a single fill up. Overall, the e-tron is not only a great looking vehicle, it drives well and does everything else superbly. With additional charging stations coming online, doing long trips in it will offer less stress of range anxiety. This one is worth a buy.
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A whole lot to love
Steve K, 11/13/2020
2021 Audi e-tron Prestige 4dr SUV AWD (electric DD)
34 of 36 people found this review helpful
I actually bought a 2021 e-tron, but that's not in Edmunds' system yet. I've only owned the car a few weeks, and I'm a huge fan. Smoother than my old Mercedes E-Class, comfortable and well suited for my needs. This might not be the car for you if you frequently take 500 mile trips. If you want a faster sardine can with more range, buy Tesla. If you want a smooth and comfortable ride with range enough for most people's daily lives, this is your car.
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2021 Audi e-tron for sale near you
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- Premium Plus 4dr SUVMSRP: $30,59016 mi away
- Premium 4dr SUVMSRP: $27,044In-stock online
- Premium 4dr SUVMSRP: $25,660In-stock online
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Car is great - Electronics getting better
Frustrated Audi Buyer, 03/31/2021
updated 04/03/2023
2021 Audi e-tron Premium 4dr SUV AWD (electric DD)
64 of 70 people found this review helpful
Updated April 1, 2023 - upgraded to 4 stars from 2 stars Audi has made some decent updates to the software which definitely improves the overall experience. It still does dumb quirky things with CarPlay (Random connect / disconnect, switch off radio and opens MyAudi app on your phone after connecting, etc.) but it's workable. Lane keep assist works different depending on if you're using it with cruise control or not, which is odd. I've actually enjoyed the car overall. It rides great, super economical. Top quality interior materials. It's plenty fast in the Power boost mode. I love the adjustable suspension for firmness and ride height. And it looks really good. --- Original review I'm an avid car enthusiast. Had over 40 cars and 25 years as a software professional. I wanted to get my first electric car. I test drove the tesla's and didn't like the way they drove or the build & material quality inside the vehicle. So I was excited about Audi, known for great build quality and good driving dynamics (not as good as BMW or Porsche IMO, but good). Got the Etron on a lease, love the car itself, but Audi customer support and just inexcusably bad electronics in the car are ruining the ownership experience. It's really bad. The car constantly asks you log back in. The menu's make no sense, requiring you to into different areas for functions that should be related or under the same top menu. Stupid things like scanning radio stations takes an extra step. There's no instructions on how to set your desired charging time, and there's overlap on rules that conflict with where you set those areas. My SiriusXM will sometimes not work. Audi Wifi never works. Half the time, Apple CarPlay doesn't work (I have an apple iPhone 12 Pro, latest version). Then you try calling Audi "tech" support at 800-411-9988 - they don't work on weekends. You get transferred to billing department when using the ridiculous 10 layer menu system for tech support to supposedly get to the "right person". They have no one to support the 2021 model it seems. The menu system of the phone support hangs up on you without explanation.
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Worst car I have ever owned
J, 11/20/2021
2021 Audi e-tron Prestige 4dr SUV AWD (electric DD)
21 of 22 people found this review helpful
The e-tron was just not ready for prime time. I have never taken a car in for service more than this one, and all in the first year of ownership before I ditched it. Audi and the dealerships did not stand behind the e-tron at all. When CarPlay failed to work for the 100th time, they gave me a 6 page pamphlet to figure it out myself. Of course, nothing in the documentation solved the problem. Every visit resulted in "could not duplicate customer concern" despite these being widespread issues and having video evidence. The e-tron has so many bells & whistles, but what good are they if they all fail to work?
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Brain Damaged! They bought it back, I guess
DDDenton, 10/28/2022
updated 11/01/2023
2021 Audi e-tron Prestige 4dr SUV AWD (electric DD)
9 of 9 people found this review helpful
I have purchased 5 different Audi/VW vehicles with the last two being EVs. The VW ID4 is new and as no initial quality issues at 500 miles. All electronics work as expected. I Wish I could say the same for the $105k Audi E Tron SUV I purchased. There was a minor paint issue that needed repair and was completed with 3 separate visits, but that is a dealer problem. My huge issue is with the MMI (Multi Media) which never seems to work correctly. If you know about EVs, you know that maintenance is very minimal (once a year for 10k miles per year). However, this model seems to be different. I have had to take it in for service no less than 4 times in the 14 months I have owned it. It always seems to be the same issue and the same resolution: wipe out the MMI brain and reprogram. There are only so many times you can attempt the same solution before it becomes a lost cause. And we are there! What happens is the Sirius XM shows as “ initializing and never completes. In addition, the screen goes black and nothing will function with the exception of what is currently playing. This happens with the Apple CarPlay, Sirius XM, Radio, and several vehicle commands. The only way to resolve the issue is to pull over, turn off the car, and reboot. This will resolve the blank screen, but not the Sirius XM and connection issue. I was even given the Engineering Code so that I could maybe fix myself. It didn't work. I am at the place where I wonder when the "Lemon Law" applies. Believe me, we will be discussing this at the next visit. Side note: to schedule an appointment takes up to 2 months to schedule due to the lack of technicians needed. I am at the point where I will be researching other EV brands to purchase like MB or Lucid. This saddens me as I have been an Audi customer for the last 20 years. Update: they finally offered to repurchase as it was in the shop this last time 65+ days with no repair. They said my car repairs were “completed”. Not that it was fixed. Please be careful when Audi gives you an offer to repurchase, they will totally low-ball you and attempt to not cover “collateral costs”. They should pay for insurance for days in shop, license taps - prorated. Down payments and any other incidentals. You do not come out whole in the end. You get screwed out of the equity you have built. I got paid 38K for a car worth 56K and they can and will resell it. It’s BS
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