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This is my fourth update on a review posted shortly after I bought my 2014 Q5 TDI. I loved the car then and I still do today, despite Audi's diesel fiasco. Pros: 1. This is a comfortable car on long hauls. The front seats are great unless you thrash it, in which case they lack lateral support. The Q5 does its suburban transport function perfectly well and the panoramic roof glass gives an airy feeling. The driver's sight lines are excellent. 2. The fuel economy is outstanding. In the mixed driving it got 31-33 mpg measured at the tank (the low end in winter). High 30s with highway driving. [2019 update - fuel economy dropped by 0.4 mpg after the NOx fix per the optimistic trip computer, I averaged over nearly 20,000 miles. It now stands at 32.2 mpg]. 3. My Q5 tows 1000 pounds of motorcycle plus trailer with barely any hit on fuel consumption. 4. Driving dynamics are good within limits. Body roll is minimal for an SUV, the steering is quick and accurate w, braking effort is linear and absolute stopping power is good but not stellar. Ride quality is very good. While I rarely spin the engine over1800 rpm, when acceleration is called for at any speed, the torque surge is amazing. 5. The Q5 is good in winter, particularly with Nokian Hakkapeliitta winter tires that give shorter braking distance in snow. Excellent ground clearance, the wheel wells don't pack up with snow and the traction control is effective without being intrusive. A locking center diff would be nice but Quattro is fine for most snow conditions. The defroster does a good job but a windshield heating option would be welcome. 6. [2019 update - The VWAG compensation plan for the 3.0 liter diesel scam worked out really well for me. Between the initial debit cards, the VWAG settlement and the Bosch settlement I netted roughly $9,000. That equates to discount of ~17% off the purchase price for a car that I anticipate keeping for a quarter of a million miles. After the fix, the engine idles and shifts at slightly higher rpm until it is fully warmed up but that doesn't noticeably detract from the driving experience. It won't respond to manual shift requests until warmed up but it can be induced to shift at a bit lower rpm when cold if I lift off the throttle. Once warm and responsive (sic) I sometime use manual mode to short shift. The engine rarely spins above 2,000 rpm and can pull strong from off-idle in nearly any gear]. 7. [2019 FINAL UPDATE. Our much loved Q5 TDI got totaled by someone who ran a red light at ~30 mph, hitting the right side about 70% front fender and 30% leading edge of the passenger door. The force pushed us across an intersection and the nose of the car center-punched a utility pole. Airbags deployed no injury beyond mild whiplash (driver) and right leg abrasions (passenger). Amazingly, the passenger door still opened. We were impressed with how well the car protected us from what could have been far more serious collision. We leased a Honda CR-V EX, which has been perfectly adequate with somewhat better driving dynamics than the Q5. Leasing because we're building a net zero home with large PV array. Our next SUV will be an EV, with Kia EV6 and Hyundai Ioniq 5 leading contenders at present. The Audi EVs are too expensive, too bloated, and too inefficient. Cons: 1. The steering has poor on-center feel which is a bit irritating when I set out on highway driving although after a bit of time I stop noticing it. 2. While the stopping power is adequate, the initial brake feel is spongy. I much prefer brakes that have a strong initial bite and linear rise in stopping power, like those on my Audi S4. [2019 update - brake feel and power didn't change much when the car got new rotors & pads at about 50,000 miles. The rotors lasted longer than those on the Toyota RAV4 that I owned before, but replacement was more expensive]. 3. The defroster is adequate but in very snowy conditions it would be nice to have a heated windshield base or heated washer fluid. 4. I would prefer to have engine stop start switch in a better position. The system itself is not bad; the engine restarts quickly and smoothly. But I only want to use it when I anticipate stopping more than 7 seconds, based on an Engineering Explained video. So I turn the system on and off multiple times in local driving. It's hard to find the switch without taking my eyes off the road. 5. The interior trim on the driver's side door and left front of the dashboard reflects sunlight on the instruments and windshield under some circumstances. It's an occasional minor irritation. Overall, it's hard to find much to complain about with this car! 6. 2019 update - this car has been quite reliable with the exception of a self-inflicted windshield washer issue when I put in RainX fluid and a failed O2 sensor that occurred after the NOx fix and was repaired under the extended warranty that came along with the settlement.
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TDI engine is a superstar
I cross-shopped the Q5 against the X3 35i, XC60 T6, Range Rover Sport, and Cayenne. All had their strengths, but I fell in love with the Q5's TDI engine. In short, it provides the best of both worlds. It explodes off the line like a rocket thanks to its considerable low end torque, but also returns fantastic mpg, often reaching 35 mpg on the highway. I had no idea diesels were so much fun -- I preferred it to the petrol inline sixes in the XC60 and X3. You can get the same basic TDI engine in the Cayenne, but it's at least $20k premium over a similarly equipped Q5. And just so you don't think I'm too easy of a grader when I say it "explodes" off the line, I'm coming from a C63 AMG.
- 2.0T Premium Plus quattro 4dr SUVMSRP: $9,998162 mi away
- 2.0T Premium Plus quattro 4dr SUVMSRP: $12,495177 mi away
- TDI Premium Plus quattro Diesel 4dr SUVMSRP: $14,995136 mi away
Beware timing chain tensioner at 75k miles!!
The 2.0l engine has a poorly designed timing chain tensioner which is prone to failure around 75k miles - and will take your engine with it. There is a class action lawsuit about the problem (google it). The car also does not hold its value well - I’m told due to lack of reliability and sky high repair costs. That said, until the timing chain failed it was fun to drive and had been pretty reliable. However, at 74k miles when the timing chain tensioner failed, the engine repair costs exceeded the blue book value of the car (4.5 years old). The navigation system was clunky, it had no USB ports, and poor user interface for such an expensive car.
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Agile and sporty but not a sedan
I have had my 2014 Q5 TDI for around 6 months now so feel comfortable writing a review. Overall it's a great car: it's fun to drive and it feels agile and sporty. The mileage is generally better than advertised: we took a 2,000 mile road trip this summer and with 4 people and luggage we averaged just under 37 MPG -- going through the Canadian Rockies. I liked this car better than the other smaller SUVs I test-drove (Lexus, Cadillac, BMW.) On the down side, the steering can feel remote and the center of gravity is definitely higher than my 2000 Mercedes E 320 sedan (or maybe I'm just used to it) I ordered all of the options, including the tow hitch, which made the car rather expensive.
Unexpected issues for a premium car
Like mentioned in another review, the timing tensioner caused a check engine light to turn on at approx. 74K miles and after several times of resetting the light, it refused to go away. My dealership finally took it in and called me initially to repair it for $1,800, which they said if I don't take care of will cost 8K worth of damage. They were not able to give me a cause for it and I told them to give me the quote and details and I will take it and fix it for cheaper elsewhere. Then they said they will contact Audi and call me back if anything can be done. After a few hours they called and said Audi would cover the entire cost and they repaired it within 24 hrs for no cost. I am happy they did that, but I am sure this has affected the value of my car and my fear of something else going wrong with it. I bought this car brand new thinking I will not have to deal will damages from low quality build and not including the regular maintenance I take it for, I have had to go to the dealership many more times for fixing recalls and other minor sensor issues. Right now my navigation and media system stopped working after they fixed the engine issue and I am not sure how to connect the two incidents. The dealerships have been pretty good , but I am highly disappointed with the low quality of the car itself.
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