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We will never let it go***
New update The 2013 is JUST as good. We now have 170,000 miles on it. *update* After 250,000 miles, we did let it go. Only to buy a 2013 Q7 with 200,000 fewer miles. We still love this vehicle. My wife was first introduced to the Q7 in 2009 when her cousin came down from Boston in hers. My wife fell in love with the drivability, the appointments, and it not having the stigma of elitism (buying a brand badge versus a quality car). Most of the people we knew at the time had never heard of Audi. Maybe because we were too poor to even afford one, but we all knew Mercedes and BMW! My wife didn’t want to drive a badge, she wanted to drive a well-crafted machine that would last a long time. A few years later, I found a lease return TDI Prestige in Florida that was well priced. I jumped on it. Why really did we want the Q7 over anything else? We wanted a 7 passenger vehicle. There are only four of us in the family, but randomly we will transport friends to and from school and ball games. So the third row seat didn’t need to cavernous, just legal for short trips. We wanted a comfortable long distance vehicle. We regularly travel 2,500 miles across the United States, so we desired something comfortable. I’m 6’1” and many vehicles don’t fit me. This fit me like a glove. In these travels, we travel through all types of weather, including snow. We also travel back roads a bit also, so we desired a four wheel drive. We needed something that could tow a 5,000 pound camper. And we desired 20+ mpg. This wish list narrowed us down very quickly. The Q7 was at the top of the list. With nearly 180,000 miles on our Q7, we have done NO major maintenance. Brakes, oil, tires, battery and other small things like this; but we have done nothing major. We continue to drive this car as our primary cross-country conveyance. We have no squeaks, no rattles, no clunks and to broken nobs. The seats have no tears, rips or bad wearing spots. This car has really held up to my family. It has truly held up to the price I paid for it. Even my fuel mileage increased as I put miles on it. Currently, we average 25 MPG on the highway, and around 18 in the city. The bad: The OEM brakes. This is a heavy machine, and the brakes remind you that it is heavy! Our first brake replacement, we upgraded the rotors and pads and reprogrammed the sensitivity of the brake pedal. It made an immense difference. Tires. This is a heavy machine, and it eats tires faster than a minivan. I finally went to a Conti DWS with a 50,000 warranty. This way, every time I swap tires at about 40,000 miles, I get $125 discount off the new set. MMI The interface with the computer is like jumping from Windows to Apple. There is a lot of getting used to the strange interface. My wife loves it, so I won’t expound on it!
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Excellent Crossover
I don't usually feel compelled to review a vehicle but with the 2010 Audi Q7 I could not help myself. I traded in an 07 MBSL550 and a '08 Lexus RX400h and the new Q7 is like both of those cars in one. The diesel is quiet and the power is amazing. Mileage so far is 23 combined, 21 city, 29 on highway cruising from Vegas to LA at 82mph.The biggest seller for me on the Q7 is the ride quality it is smooth like a Lexus but corners flat like a sedan. NO body roll and motion sickness. I drove the new MDX, MBML and X5 35 the Audi beat them all on total all around comfort and blended performance. The X5 was to hard to steer in parking, MB was pricey with no real advantage over the Audi.
- 3.0T Premium quattro 4dr SUVMSRP: $11,000354 mi away
- TDI Premium quattro Diesel 4dr SUVMSRP: $12,988389 mi away
- 3.0T Premium quattro 4dr SUVMSRP: $8,900427 mi away
First Audi and LOVING it...
This is my first Audi and I'm really loving it. I've never owned a Diesel auto before but the gas mileage is great. But the fuel is more expensive so I'm not sure if it's not a wash by the time it's all said and done. Here in CA, diesel is at least 30 cents more per gallon for diesel vs. unleaded. The quality is great and I'm at 3,500 miles and not any problems at all. It runs smoothly and I'm averaging about 22 miles per gallon driving a mix of the city and highway (mostly city). I've averaged about 560 miles on a full tank of gas. The tank holds 26 gallons of diesel fuel. I test drove many different SUV's including Mercedes, Lexus, BMW, and a few others but none could compare
Nine-years-old, 65,000 miles, zero issues
Our 2011 Q7 tdi premium plus is absolutely amazing! She's nine-years-old, has 65,000 miles, has been well maintained, have had zero issues, and it still has the new car smell. Just had the 65k mile maintenance completed and she needed breaks for the first time, and she's 15k miles into her second set of tires that were mounted three years ago at 40k miles. MPG is exactly as rated, Turing distance is incredible (630 miles on a single tank, with six gallons to spare). The Q7 is our second Audi, our first was a 2001 TT which we just sold with 240,000 well maintained miles and was still going strong, but was starting to show signs which is understandable for any car with just under a quarter million miles. We intend on keeping our Q7 just as long, hopefully longer...we'll see. So, my advice to anyone who is either thinking about purchasing an Audi, or already has one remember they are expensive for a reason, they're designed, engineered and built very very well with top quality materials made by and installed by expert craftsmen. Take care of it, and remember just because it's designed, engineered, and built for high performance does not mean abuse it and drive the hell out of it every time you take it out. You will get out of it what you put into it. Take care of it, and it will take care of you.
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Unreliable electronics, worst customer support
I purchased a new Audi Q7 S-Line in 2011. Multiple repairs and recalls during and after warranty period. Electrical is particularly problematic. Changed first sensor door handle in 2014, under warranty. Now, with just over 70,000, all FOUR handles failed, had to replace new battery AND all four handles, total cost over $2,500. Clearly a manufacturer defect and if you search you'll find multiple complaints about the problem, so I called Audi Customer Service. The car was always dealer-maintained and repaired, with all records, but they've been "researching my inquiry" for over a month now with no decision. NOT what I would have expected of a "premium" car brand
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