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Used 2020 BMW X3 Consumer Reviews

3.7 out of 5 stars
51 reviews

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1 out of 5 stars

Lemon

Dan, 11/23/2020
2020 BMW X3 xDrive30i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
47 of 50 people found this review helpful

Got a 2020 X3 xdrive 30i earlier this year, but this car gave us nothing but problems since the first day. Had issues with misaligned lights, brakes, iDrive, excessive vibration, tailgate randomly opening...the list goes on. BMW said "we stand by our products" but refused to do anything about it. Will have to pursue a lemon law claim.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

very uneasy about this purchase!!

Carrie, 01/11/2020
2020 BMW X3 xDrive30i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
123 of 142 people found this review helpful

Purchased a brand new 2020 BMW X3 xdrive30i on 12/31/2019. Before we left the dealership on the day of purchase, "low coolant warning" light appeared. the car was taken to the service department and topped off with coolant and told everything was ok. on 1/1/2020 got another low coolant warning in the car. Did not drive the car at all 1/2/2020 due to this issue and was not able to bring it in for service until 1/3/2020. ( because I live 3 hours away from a BMW dealership) on 1/3/2020 the car was brought back to the dealership for service, was told coolant system was ok. As of 1/7/2020, was told the heat exchanger was the problem and the new parts had to come from Germany so it would take 2 weeks to get the parts, then get the car fixed. Have never owned a BMW, thought they were reliable and am very disappointed, I purchased this car and had it for 72 hours and it is still in the shop as of 1/10/2020. I was so excited for this car, I loved it when I drove it. It handled well, is cute and sporty, however, this experience has ruined my excitement for this car and am afraid I got a lemon. My Mercedes was totaled in a car accident, I have always wanted a BMW and made the switch, but am now regretting my decision.

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1 out of 5 stars

Do I have to give my 2020 BMW X3 any stars?

Sapna Delacourt, 09/23/2020
2020 BMW X3 xDrive30i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
57 of 65 people found this review helpful

I really want to love this car but I can’t. I loved my test drive of the 2020 BMW X3. Loved the styling, the driveability, the roomy interior that I fell into the trap of buying one. I couldn’t agree more with the reviewer who said there are tech issues with this car. The Apple CarPlay is incompatible with my iPhone 11 (it works with Apple X or earlier). BMW calls this an idrive issue. My media turns off after playing a few bars of a song, my map freezes and locks up. These problems occur even when I use a cord connection to my phone (and the car is marketed as having wireless capability). The camera display turns on when I’m driving for no apparent reason. BMW claims it’s a problem with my phone and takes zero responsibility for the myriad of software issues with this car. Save yourself the trouble and buy something else. First and last BMW I’ll ever buy. Customer service at BMW dealer and through corporate is horrible. I suspect this is a systematic software problem and they are not acknowledging it. After experiencing all of these issues I googled the problem and it seems others are experiencing the same.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Severe Electrical Issues

Drvr7, 09/01/2021
2020 BMW X3 xDrive30i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
15 of 16 people found this review helpful

To date the car has been brought in to the dealership 4 times in less than 1yr of having the car. Every time for electrical issues. Some scary, some not. The car has had a lot of issues and required updates each time we brought the car in (according to the dealership) however different electrical problems keep happening. They range from the car turning itself off while waiting at a red light, the alarm that the car was being stolen going off -while driving, the entire display instrument panel blacking out - while driving on the highway at 65mph, the car sunroof closing on its own - while the car was in motion, Cell phones repeatedly not syncing or being “recognized” this is especially terrible if you use Waze to Navigate as I do, the car randomly changing seat positions when not prompted, the seatbelt alarm indicator randomly going off, I could go on but I think you get the picture. Leasee/buyer beware. Would lastly add that this car has the heads up display and few other upgrade options so bringing it in to the dealership for yet another electrical issue and the dealership giving me an entry level loaner for the days the car is being repaired - the shortest was 3 days- yet here I am paying for a premium car that is malfunctioning through no fault of mine- So why am I paying that same premium $$ for an entry level loaner car?!??!? Again this has all been in less than a year of leasing this car. We have previously leased Mercedes (4x) And a Volvo (1x), this is our first and last BMW. Truly Awful….

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Nope

Daniel, 12/07/2020
2020 BMW X3 xDrive30i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
30 of 34 people found this review helpful

Factory navigation on my 2020 X3 Xdrive freezes all the time. Dealer said there was no error code and everything was fine. Really?

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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