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Used 2014 Buick Encore Consumer Reviews

3.5 out of 5 stars
41 reviews

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2.25 out of 5 stars

Dissatisfied with Encore, GM, and the Dealer!

dissatisfied32, 09/03/2014
2014 Buick Encore Premium 4dr SUV (1.4L 4cyl Turbo 6A)
65 of 68 people found this review helpful

We purchased our Encore brand new. After an initial "honeymoon period", we started having reliability issues. The car has now been repaired three times for suspension noise. It has gotten so bad that the Dealer & GM proposed a "Trade Assist" as they suggested we get rid of the car. Unfortunately the assistance wasn't much. We are very dissatisfied - we have spend endless time on the phone with GM and at the Dealer. I would highly recommend you consider another manufacturer!

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4.75 out of 5 stars

Great Little Car

snoopyfan, 01/30/2015
2014 Buick Encore Premium 4dr SUV AWD (1.4L 4cyl Turbo 6A)
32 of 33 people found this review helpful

I purchased my Encore in September 2014 and I must say it is the best car I have ever owned. I am not one to like SUV's but needed something with AWD. This car sits up high like an SUV but drives like a small car. It does great in the rain and snow on curvy back roads. Gas mileage is great (average 26 mpg). As stated in many reviews, it is not a powerful car but it has the guts to get up on the highway at full speed. It has every comfort available and the safety features of a much more expensive vehicle. This is the best new car I have ever owned.

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4 out of 5 stars

literally a vehicle sent from heaven

wunderman, 11/29/2014
2014 Buick Encore Convenience 4dr SUV (1.4L 4cyl Turbo 6A)
105 of 112 people found this review helpful

I purchased my Encore in May, 2014. I wanted a reliable car that would get good gas mileage and satisfactory performance. What I did not pay attention to was safety features but that has changed! I was driving this past Monday prior Thanksgiving and was driving near 70-mph at 10-pm when I fell completely asleep at the wheel. I rifled off the highway here north of Cincinnati and drove head on into a guard rail. I woke up to incredible jerking and twisting due to the collision which ripped guard rail posts, one-after-another, throwing me in a roller coaster ride. The car air bags erupted and the engine fell beneath me. I kicked open the passenger door and walked without harm!

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5 out of 5 stars

Love this car! : 2 year update

suydam, 04/15/2015
updated 10/24/2017
2014 Buick Encore Convenience 4dr SUV AWD (1.4L 4cyl Turbo 6A)
59 of 63 people found this review helpful

2Year Update: This car has become a much loved vehicle. It's the Swiss Army knife of small SUVs. It does everything we want it to do. My husband drove it across the country last summer with our dog. It has been a great road trip car. Quiet and smooth. It also feels very lux inside. It holds way more than its small size indicates. For example, So we have hauled ( at different times) a power washer, a 55" TV, and 3 large dogs. It's very easy to fold both back and passenger seats. I would like it to get better mpg, but that's my only quibble. We have had no problems of any kind. I understand the new ones have push button start and improved rear camera with guidelines which improves an already great vehicle. I'd buy it again. I bought this car 2 months ago and we are both liking it more and more every day. I love a small car that's quiet and it has a high quality interior. Reviews about its lack of power are misleading. It has plenty of pep with the turbo and it actually gets better gas mileage than I thought it would. A joy to park in small spaces and I like the high seating position. For a small vehicle it feels quite roomy inside. It also handles well. We ar e empty nesters with 2 dogs and this is the perfect second vehicle for us.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Buick built a fancy Go Cart

Mike Stager, 02/01/2019
updated 08/06/2020
2014 Buick Encore Premium 4dr SUV AWD (1.4L 4cyl Turbo 6A)
16 of 16 people found this review helpful

What I mean is, while it's not the quickest to accelerate, our AWD Encore Premium gets out of its own way well enough. Active stability, ABS and AWD make it a hoot to drive in the snow. I haven't had a situation where it didn't just get going . Around corners in town, I can encourage a little bit of slide, but it corrects it immediately and brings the car to a solid heading. I can't say enough for its winter performance. Heated seats are HOT at the highest level and don't take long to get there and you can easily find a setting to turn it down to for long term driving comfort. Ours has a heated steering wheel as well, and as my wife said shortly after driving it "every car we buy from here on out is going to get expensive.." as in, heated steering wheel is no longer an option. It's like thumb warmers on a snowmobile. There are 4 zones that heat up, so you can find a good spot to heat your hands and maintain control, as well as off the zones to take a break. No adjustment on the level of heat though, would have liked to have that. Newer models have a touch screen infotainment center, but after a couple of days getting used to the large button layout and center control knob, setting up the radio as well as the personalizations this car has to offer was pretty easy to figure out, and fun to play with. Cargo space with the seats up is limited with the seats up, but it's tidy and tight and gives you plenty of room to do a weeks worth of grocery shopping for 2. I like that the Cargo cover stores in the vehicle just by sliding it up and down behind the back seat....great engineering Buick! Overall what put me on buying the Encore was the fuel mileage ( averaging 27 in the winter and fill ups are only 11.5 Gallons! ) and we are averaging 250 mil plus per tank. Currently the weather has been -35F with highs of -10 and it starts right up and takes very little time for the engine to warm up and get to heating the interior. The raw cost of replacement parts for the Encore are reasonably priced, particularly due to the fact that the Encore chassis is shared with 4 other models around the world...that helps keep the cost down. I did a lot of research before settling on this car, and owner reviews have been overwhelmingly positive for comfort and owner satisfaction. Long distance driving was a noted plus, which for us was important due to the desire to begin doing more out of state driving. The only real negatives I can give about this car is the lack luster performance of the motor and the buzzing noise you get out of small displacement 4 cylinder motors as they rev up. Buick does a pretty good job of insulating you from most of the noise, but the motor isn't going to inspire anyone with a penchant for performance or exhaust note, but it does sip fuel decently for an AWD potato. One other complaint would be rear visibility..the C pillars are pretty big, and the back window small. The rearview mirror is also small, but it gives a clear view of what you can see behind you. The side mirrors work well for viewing behind the left and right sides though, so if you are used to using your mirrors as they are intended, the rear C pillars become less of an annoyance. They all come with a rear parking camera anyway, so use it and the side mirrors and you'll do fine. I worried that the short wheel base might be a problem for stability as I found I wasn't a fan of 2 door Jeep wranglers when I had driven one, but it really doesn't affect the handling of the car at all. It's very nimble, the AWD system doesn't seem to impair the ability to maneuver tight radius turns either. I'm really trying to discuss negatives I've found with the car, but in reality, I'm really having to think hard of things I don't like about the car. If you can accept the size and understand the limitations that come with that and that 30+ mpg out of an AWD SUV (CUV) usually means sacrificing the power of a V6 or large displacement 4 cylinder, then you'll find yourself falling in love with the Encore. One last thing. I'm shy of 6 ft tall and 240lbs. My wife is short ( 5'5") and our driving positions are fairly close in this thing. If she drives my Bonneville and I get in afterwards, I have to move the seat before I can get it because it's so tight. The upright seating position in the Encore makes it so that I have very little to adjust when I drive it vs. my wife. We haven't even set up the memory seat positions we were adamant on getting when we were looking, so for you couples out there looking that are body size challenged between the two of you, you may find the Encore to be a really good fit. *update 8/1/2019 * Still happy with the encore. Have taken long trips and it's quiet and comfortable. *update 2/2020* Replaced turbo under warranty after driving in mountains. You'll know it if the turbo goes. *update 8/2020 still enjoy the car immensely. The only really clunky function is the voice assisted media center. I

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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