Used 2018 Buick LaCrosse Consumer Reviews
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Good value for retired folks
Being retired, I was looking for a quite comfortable roomy car with easy to use controls and lots of safety features for my wife and me to use for travel. The Lacrosse fit the bill. I was impressed with all the safety features (love the heads up display) and the ease of use of the entertainment and navigation systems. Most luxury cars don't have touch screens, which to me was a distraction. The simpler the better. The trunk on the Lacrosse is huge so no problems getting luggage stowed. On the road the Lacrosse is very quiet and comfortable with plenty of power when you need it. I was impressed with the overall mileage on the first fill up at 29.4 mpg with a 200 mile trip to PA and the rest mixed driving. Some things I found troubling was there was no sunglass holder in the overhead (can use the space under the shifter, but still...), the visibility is not as good as I would have liked out the front when making turns and parking, and the transmission hunts a bit at low speed going up twisty hills (can shift into manual to smooth out). People complain about the electronic shifter, but I found it easy to use once I got used to it. Overall I find the Lacrosse to fit my needs just fine and look forward to many miles of comfortable quite travel. After 7500 miles the Intellilink display went blank then started a reboot that took two hours. Happened twice in two weeks and took to dealer who found a bad module that would not allow for reading data. Part on order for three weeks and haven't heard back.
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Best kept secret in automobiles
We traded a 2010 Lacrosse CXS with 92,000 trouble free miles for this car 15 weeks ago. Ours is the Premium trim level. So far, in almost 5,000 miles we love the car and haven't found anything to complain about. Among the great things: Ride, smoothness of operation, seat comfort, Auto stop/start, gas mileage - 35 mpg on highway trips, 21-22 around town mileage, 24.2 overall probably 90% around town, easy to use technology, sound system, new style gear shifter, trunk size, quiet operation. Our friends that have ridden in this car are blown away. Before buying this car I test drove: Toyota Avalon, Chevy Impala, Lincoln MKZ, and Nissan Maxima. None of these compared to the comfort, handling, styling, and overall perceived quality of the 2017 Buick Lacrosse. To put things in perspective, this is the 12th new Buick we have purchased since 1966, and have only had one that was not terrific. However, this is head and shoulders above all of the previous 11. Buick hit a home run with this design.
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- Essence SedanMSRP: $11,808449 mi away
- Premium SedanMSRP: $18,807180 mi away
- Essence SedanMSRP: $14,935294 mi away
A great car!
I purchased a fully loaded 2017 Lacrosse with the premium trim level and couldn't be happier. I absolutely love the way it rides and handles, especially with the sport setting on. It has so many options I'm having a blast learning them all. It is by far the quietest, best riding, and best driving car I have ever owned. And I think it is the most stylish car on the market, not gaudy but sophisticated in its looks and styling. I tested a number of competitive models from Lexus, Kia, Hyundai, Nissan and Lincoln and they just didn't compare to this car. If you love to drive a luxurious, quiet yet great handling car, with plenty of power I highly recommend you take a look at the Lacrosse! Update 1/17/18 - this is truly the best car I have ever owned. Can hardly believe the mileage I get. I drove to my mothers home and back and, while I admit to taking it easy, averaged over 38 mpg for a 200 mile trip! Unreal! Loving the adaptive cruise control and lane keep assist features as they make the car a pleasure to drive. The adaptive cruise control is a real stress reducer, especially in heavy traffic. Just set it and let the car do the work. Buick has really done an outstanding job with this car.
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The Perfect Car for Road Warriors
My wife and I were looking for a large, comfortable sedan for our frequent trips around the United States, and the 2017 Buick Lacrosse AWD was the perfect choice. It is comfortable and quiet on the inside, and holds the road extremely well, even in the snow. (Because of the low ground clearance, it does not do as well in deep snow.) We appreciate the "out of site" luggage space in the large trunk. The available in-vehicle wifi has been extremely useful, and the safety features such as the adaptive cruise control and the parking sensors have us totally spoiled. As for possible downsides: The "Infotainment System" has been useful and fun, but may be confusing for some older drivers. The voice recognition is a little sketchy. The autostop feature that shuts of the engine at intersections has worked perfectly, and should not be a concern. The electronically controlled gear shift took a little getting used to, but now I prefer it to a traditional gear shift. Our only really negative experience in over 69,000 miles of driving has been a transmission failure. I started getting “Service Transmission” error messages in my 2017 Lacrosse at 26,000 miles. The dealer was unable to diagnose the problem, even with help from GM. Transmission problems continued to occur intermittently, including multiple error messages and rough shifting at low speeds. Finally, at over 68,000 miles, the transmission failed completely while the car was at the dealer. The solution was to replace the electronic transmission control module, an expensive repair. The car has since worked perfectly for the last 1200 miles. Unfortunately, General Motors refused to honor the bumper to bumper warranty even though the problem first occurred below 30,000 miles and it took GM over 40,000 miles to solve the problem. Update 11/28/2022 We are now at 197,000 miles, and have experienced no additional problems. The lifetime fuel efficiency is 27.5 mpg, most of it highway miles. It is still a great car to cruise the highways of America!
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A Great Car for long distance rides.
I got a surprise upgrade from the rental car company - "Buick LaCrosse Essence" with 4k miles on the odo. I rented it for a day and travelled 500 miles. This is firmly the best car I have rented so far. I hesitated to accept the upgrade in the beginning because it had a 3.6 V6 engine and would eat up my pocket. Luckily NO! I was surprised by the fuel efficiency. 528 miles and I have just filled close to 16 gallons of fuel. For a full size car with a big engine and beasty acceleration, I did not expect this much milage. 10+ hours of drive without much of tiredness. It is a very silent car. Cruising at 70mpg, not a noise. You will doubt if the engine is actually running. It has a very rich interior and awesome driver's seat that feels very comfortable for long rides. The dashboard is ergonomically designed with most of the buttons in reach. However, the seating is too low and will sink you down such that you won't see much beyond the dashboard for city rides. Maybe it was because I am a short person (169cm). Otherwise, the car felt very very stable and smooth throughout the ride.
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