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Used 2020 Cadillac CT5 Consumer Reviews

3.8 out of 5 stars
16 reviews

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5 out of 5 stars

My CT 5 Sport Review

CT5 Sport Man, 06/15/2020
2020 Cadillac CT5 Sport 4dr Sedan (2.0L 4cyl Turbo 10A)
41 of 46 people found this review helpful

I recently purchased a CT5 Sport, with most of the bells and whistles. I've owned Caddies for most of my adult life. from the CTS to the ELR. And this caddie is spot on, its very comfortable, stunning looks, great technology, and a so so engine. The engine is alittle loud for my tastes, but I am coming from a ELR which is electric, and produces very little noise. But to me it seems like its alittle loud when you mash on it. I love the car hotspot, and how quickly it connects to my phone and switching from Pandora, and I heart radio is seamless, and actually feels like your just turning a radio station. There is a lot of redundancy when it comes to control knobs, no less than 3 ways to control the volume. Wish the dash was more digital, but its pretty sweet, and has all the necessary things most cars do. I LOVE the heads-up- display, that is excellently laid out and has a plethora of info you can project to the HUD. And the graphics are really well laid out. The Nav is connected, so it does show traffic, and reroutes like waze or google maps would do. the screen is very nice at 10 inches and provides a ton of information. I also love the Near Field Communication (NFC) on the dash, that if you tap your phone it automatically connects you to the stereo. I find myself not using Android auto, as once you set your presets, on the radio it will seamlessly go from XM, FM radio, Pandora, and IHeart presets. So android auto is not really that useful. I would like to change Pandora, so that play lists are shown. In order to see my playlists I have to use android auto. I love the grill, as it looks really aggressive, and shows to me that is a sport model. Overal I think its a great buy, and should give me years of fun.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Car

Marlou, 01/17/2020
2020 Cadillac CT5 Sport 4dr Sedan (2.0L 4cyl Turbo 10A)
38 of 43 people found this review helpful

This is one great Caddy. Technology is great. Has a lot of “get up and go”. Especially like the heated massaging seats, park assist and heads up display. This Sport Edition is sleek and very attractive. A little pricey but I think I’m worth it !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Equal to MB E-Class but more stylish

Denny Z, 01/18/2021
2020 Cadillac CT5 Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
13 of 15 people found this review helpful

The new Cadillac CT5 checks all the boxes. In comparison to the MB E-class, they are very similar in size, power and handling. The Caddy styling easily whips the Benz’s ten year-old-look. GM fixed some of the cumbersome control functions of past models in the new CT5 bringing it up to a very user friendly level. The Benz may be a bit more posh, but you’d expect more real leather in $60K car. Bottom line, the American built Cadillac comes in $20K less than its German counterpart and it’s really hard to see why. I love the tri-pointed star too and have owned several, but this Cadillac hits the mark big time.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Disappointed

Joey, 10/01/2020
2020 Cadillac CT5 Premium Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
57 of 72 people found this review helpful

Own car 3 months when the CUE went black car has just over 2000 miles. The following day the battery is dead, this caused power steering and power brakes to malfunction and make car undrivable . The car is now at local dealer after waiting a week for the first available appointment. Our car has now been at the dealer about 2 weeks . Cadillac has not furnished us with a courtesy car as promised but they have done a really good job of pretending to be helping by listening to our situation and the doing nothing. My advice is donot buy Cadillac CT5

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Exceptional! You Did It Again Cadillac!

Ms. Catherine Lee, 06/20/2020
2020 Cadillac CT5 Premium Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
22 of 30 people found this review helpful

Let me just preface that even though I am a female. I am very particular about my vehicles and I always purchase my vehicles and they last a very long time. The Cadillac CT-5 far surpassed my expectations with all the bells and whistles included. When driving the vehicle it feels like you are driving on clouds with no noise and an acceleration power that will put any sports car to shame! The interior is very roomy and the seats hug your frame to give you a very comfortable feeling for both long and short distances. One of my favorite features is the standard sunroof in all the CT5's However, it is by far just a standard sunroof as it gives you so much natural light in whatever position that you place it in. I just bought my first Cadillac a couple of years ago and this will be my second. I will never own another vehicle other than Cadillac. It has by far been the Best, Classiest, Performance Driven and reliable vehicle that definitely gives you all your monies worth, without feeling like you have overpaid. Lastly, I have friends that have purchased other comparable sports cars that are constantly complaining about them being in for service or breaking down frequently. I have never had or have long hours, days and weeks where my car has had to be in for service and when I do take my vehicle in for regular maintenance, the staff are always so thorough and friendly at both Crestview Cadillac in Rochester Hills and Suburban Cadillac in Troy, Michigan. Thank you! You Did It Again Cadillac, Another Win for the Team! Ms. Catherine Lee

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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