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Used 2021 Cadillac CT5 Consumer Reviews

4.0 out of 5 stars
28 reviews

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We have a limited number of reviews for the 2021 CT5, so we've included reviews for other years of the CT5 since its last redesign.

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Pros
Cons
2 out of 5 stars

CT5-V 27,000KM engine replaced

RBM, 01/24/2023
2021 Cadillac CT5 V 4dr Sedan (3.0L 6cyl Turbo 10A)
28 of 29 people found this review helpful

From Toronto very disappointed. Dealers service snd care excellent. Car 27,000 km in two years. GM authorized a new engine install, In 24 mo nine OnStar notices engine transmission. Defective actuator. Tore down engine Jan 2023 at dealer and found metal filings or metal fatigue in engine! I started a case with Cadillac Care GM Canada. No lemon law here. I asked fir a new car. No idea when new engine will arrive. OMG

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5 out of 5 stars

GM Sold the tracking data from my CT5 beware

1Troy, 08/03/2021
updated 08/07/2023
2021 Cadillac CT5 Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
36 of 39 people found this review helpful

I was surprised to find the dealer had only 1 in stock. I took a test drive and loved the car. The price for this size and class of car was AMAZING, I paid around $36k after my trade in which wasn’t worth much. I’ve driven it now for about 5 months and I actually like it better now than when I first bought it. It handles better now that I have about 6k miles on it. These cars have a small 4 cylinder Twin Scroll Turbo engine that actual have plenty enough power once you get used to them. Its great on gas and looks great from every angle. I bought the Luxury model because its the only one they had. I have since added the sport taillights and spoiler. ***Updated review, I traded the car off a few months shy of 2 years owning it. The car just seriously started to bore me. It felt as though a new body had been put on an older style chassis. The fun and newness wore off quickly and by 7 or 8 months of ownership I was tired of the car. In January of 23 I drove an Alfa Romeo Giulia and loved the way it drove. In Feb I went to an Alfa dealer and traded my CT5 in on an Alfa Romeo Stelvio. The Stelvio is the best vehicle I’ve ever driven! Also a Major serious issue I found after trading my Cadillac the GM / Onstar had been selling my driving data to Lexis Nexis. The credit reporting agency Lexis Nexis had every detail, what date I drove my car, how many miles I drove, how I drove it and the exact times of the trip. Lexis Nexis then sold this information to the Auto Insurance companies who used the data to raise my rates! So I still think the CT5 is a beautiful, quality car. It’s just a little boring to drive and feels like a much simpler older car under its shiny skin. GM and Cadillac on the other hand have upset me so much by selling my data without my permission that I would never under any circumstance buy a gm product again. Period

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My CT 5 Sport Review

CT5 Sport Man, 06/15/2020
2020 Cadillac CT5 Sport 4dr Sedan (2.0L 4cyl Turbo 10A)
41 of 46 people found this review helpful

I recently purchased a CT5 Sport, with most of the bells and whistles. I've owned Caddies for most of my adult life. from the CTS to the ELR. And this caddie is spot on, its very comfortable, stunning looks, great technology, and a so so engine. The engine is alittle loud for my tastes, but I am coming from a ELR which is electric, and produces very little noise. But to me it seems like its alittle loud when you mash on it. I love the car hotspot, and how quickly it connects to my phone and switching from Pandora, and I heart radio is seamless, and actually feels like your just turning a radio station. There is a lot of redundancy when it comes to control knobs, no less than 3 ways to control the volume. Wish the dash was more digital, but its pretty sweet, and has all the necessary things most cars do. I LOVE the heads-up- display, that is excellently laid out and has a plethora of info you can project to the HUD. And the graphics are really well laid out. The Nav is connected, so it does show traffic, and reroutes like waze or google maps would do. the screen is very nice at 10 inches and provides a ton of information. I also love the Near Field Communication (NFC) on the dash, that if you tap your phone it automatically connects you to the stereo. I find myself not using Android auto, as once you set your presets, on the radio it will seamlessly go from XM, FM radio, Pandora, and IHeart presets. So android auto is not really that useful. I would like to change Pandora, so that play lists are shown. In order to see my playlists I have to use android auto. I love the grill, as it looks really aggressive, and shows to me that is a sport model. Overal I think its a great buy, and should give me years of fun.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Car

Marlou, 01/17/2020
2020 Cadillac CT5 Sport 4dr Sedan (2.0L 4cyl Turbo 10A)
38 of 43 people found this review helpful

This is one great Caddy. Technology is great. Has a lot of “get up and go”. Especially like the heated massaging seats, park assist and heads up display. This Sport Edition is sleek and very attractive. A little pricey but I think I’m worth it !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Equal to MB E-Class but more stylish

Denny Z, 01/18/2021
2020 Cadillac CT5 Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
13 of 15 people found this review helpful

The new Cadillac CT5 checks all the boxes. In comparison to the MB E-class, they are very similar in size, power and handling. The Caddy styling easily whips the Benz’s ten year-old-look. GM fixed some of the cumbersome control functions of past models in the new CT5 bringing it up to a very user friendly level. The Benz may be a bit more posh, but you’d expect more real leather in $60K car. Bottom line, the American built Cadillac comes in $20K less than its German counterpart and it’s really hard to see why. I love the tri-pointed star too and have owned several, but this Cadillac hits the mark big time.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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