Used 2018 Cadillac CTS Consumer Reviews
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We have a limited number of reviews for the 2018 CTS, so we've included reviews for other years of the CTS since its last redesign.
Certified Pre-owned is the way to go
Brad, 12/27/2017
updated 12/28/2018
2017 Cadillac CTS V-Sport Premium Luxury 4dr Sedan (3.6L 6cyl Turbo 8A)
36 of 37 people found this review helpful
This part is an update. I still love this car however occasionally the Cue system will lock up when using Android Auto. If you don't start Android Auto on your phone before using it in the car, after you use a voice command it will sometimes just lock up and the CUE system will be unusable until you unplug your phone or turn your car off. It would be nice if you could use Android Auto without having to plug your phone up to the car via USB. Other than that I love this car! I would definitely buy it again. All of the online reviews (Motor Trend, Car and Driver etc. and YouTube) are spot on except for one thing. The CUE system has been upgraded in 2017 and is fast as a phone or tablet so all of their disparaging comments about it are no longer valid for this year model and subsequent. Some reviewers complain that when they touch the silver trim on the center console nothing happens. It isn't designed to. You have to touch the lighted controls. They should just figure it out and get over it. Some reviewers complain about no volume knob. I typically use the steering wheel controls so that isn't an issue for me. They don't have knobs on their phones and they seem to cope. Very comfortable seats (I don't have the Recaros), very high quality interior, great performance, very high tech in the Premium Luxury model. Great looking car inside and out. I can't think of a single option they could add to this car (well maybe massaging front seats). If you buy this car I don't think you will regret it. I guess my only negative comment on it would be they should sell it with all season tires instead of summer tires. I drove this car plus an ATS V and a CTS V and for the money I think this is the best value for the all around package. You only spend a small amount of time having fun with the acceleration compared to hours cruising down the highway. I would rather lean toward the additional comfort (and better looks IMO) of the CTS over the ATS and paying an additional $20-30K for an extra 200 horsepower in the CTS V wasn't worth it to me. I'm satisfied with 420 horsepower.
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Outstanding Value for the $$
Jeffrey Gilmore, 07/13/2019
updated 07/21/2020
2018 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
35 of 36 people found this review helpful
This is the fourth Cadillac I have purchased. I traded in my 2014 XTS because I needed AWD in the climate I live in now. I compared the Audi A6 to the Cadillac CTS. While the A6 had a little more interior room, the CTS has more standard features for less money. Stay away from the turbo 4. It is noisy, unrefined and weak. The 3.0 V6 is quick and smoooooth. The ride and handling is decidedly sporty. Part of this is due to the AWD system and run-flat tires. Ditch the run-flats for some all season radials and a "donut" spare. Tire noise goes away and your ride will be much smoother. Even still, it rides smoother than the A6. I LOVE throwing this car through the curves. Confident precise steering keeps the tires planted, well balanced, thanks to the 50/50 weight distribution. Inside, quality materials abound: a standard feature on all the Cadillacs I've owned. Seats are comfortable for extended periods of time. Front leg room abounds (I'm 6'4) although rear legroom is less than my larger XTS. Touch sensitive controls work great, but are great as a finger-print capturing device. I HIGHLY reccomend you purchase a CTS. The few gripes I have are outweighed by the quality, handling, smoothness and satisfying luxury experience that comes from owning this car. This CTS is the best balance of luxury, sportiness, and value for the $$ of any Cadillac I have owned. If possible, purchase a low mileage CPO. You will save tons of $$ for the same experience as a new model.
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2018 Cadillac CTS for sale near you
3 of 10 listings
- Luxury SedanMSRP: $29,999150 mi away
- Luxury SedanMSRP: $14,3489 mi away
- Luxury SedanMSRP: $23,590In-stock online
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Everything is better than the previous CTS
Next2pool, 07/26/2016
updated 08/02/2017
2016 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
67 of 71 people found this review helpful
If you owned a Gen II CTS, this one will be better in every category. The new V6 is very strong and I'm averaging about 26 MPG in all around suburban driving. The interior is very quiet but the road noise from the front is the only complaint I have. There is almost no wind noise. The interior material quality is excellent and the fit and finish is superb. I am disappointed in the autostop performance. When it does activate (when is hard to predict) the engine has an annoying shudder when it stops as well as restarts. I have driven other GM models that are much better. The transmission shifts very well and doesn't seem to have a problem managing 8 gears. Although I like the hard inside cover for the sunroof, the roof itself does not seem to open as far as the previous version and it looks a bit clunky from the outside when open. The Cue system is much faster than before I have no problem with the controls at all. I did expect the Navigation system to have a more colorful display and I can't see how to name a route for future use. The gooseneck trunk hinges seem to be a step backwards from the articulated system of the Gen II model. The front seats are better than before but still not all that great for longer trips. Overall, I am very satisfied by this new CTS. Update 1 year after purchase: I did have a transmission issue that was annoying. After a stop with the auto stop/start active, the transmission would have an abrupt 1-2 shift. It did that since new and i realized that it couldn't be normal. GM replaced the transmission and the problem is gone--it apparently was a manufacturing defect and not a common problem. I replaced the run flat tires with conventional tires and that eliminated the road noise that I was complaining about. The gas mileage is outstanding in all around driving. Overall this is the best car I have had. It is a pleasure to drive.
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Second time is a charm
Joel Adler, 10/12/2019
updated 10/19/2020
2016 Cadillac CTS Premium 4dr Sedan AWD (3.6L 6cyl 8A)
11 of 11 people found this review helpful
I had a 2016 CTS Performance and I loved everything about it except the tires and wheels. The Pirelli run flats were the worst. The Premium package adds adaptive cruise control and looses the Pirelli tires. Although the Continental tires are not as wide and less aggressive on the road, they more than make up for it on comfort. I don’t know why people malign the CUE system. It is logical and easy to use. The cabin is comfortable. This car is great for long rides no matter what type of road. This is a great looking, great handling car. Before purchasing this car I looked into 2016 Mercedes E class and 2016 BMW 5 series. The Caddy offers more technology than either at a comparable price. I’m glad I bought it. Several months have gone by since I wrote my review. I have put on a lot of miles since this review was first written. My opinion has not changed. This is a solid, comfortable car. It handles well and people still think it is new, even though it’s over 4 years old. Update; The more I drive the car, the better the gas mileage gets. One major advantage with the CTS is that it takes regular gasoline. This can save several hundred dollars a year at the pump. I recently had the car on a nice winding road. It drove great. There was a point where I had to pass another vehicle. When I stepped on the accelerator, the exhaust gates opened up and the sound was great. The car took off like it was shot out of a cannon. I am still happy with my choice.
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CTS V-sport, best car for the $ that nobody buys
William, 10/04/2018
updated 04/10/2019
2017 Cadillac CTS V-Sport 4dr Sedan (3.6L 6cyl Turbo 8A)
18 of 19 people found this review helpful
Shop around and take full advantage of all the discounts for sure. Be sure and drive one on a nice twisty road as well before buying. First off the new "cue" system so far has ZERO issues and I really like it. Now as for the car, I bought the regular one as I hate sun roofs, and was looking for a nice large comfortable daily driver for all seasons. I planned to keep it for 3 years. Another factor was the price vs performance curve. I was also looking at audi A8, bmw 7 series and Mercedes CLS. What primarily sold me was the online reviews of the handling of the cts as well as ( imho) I really love the exterior looks. The price point I paid after all the GM, dealer ,end of year etc was nearly 20,500 off of the MSRP so that and the fact that is really goes pretty well for a v6 totally sold me. A few things I think could be improved on 1) hvac system should be more accurate as to temp settings 2) the transmission while good, compared to the ZF 8 speed is "acceptable" at best, it shifts far to slow in the sport and track modes. 3) seats should be offered with a massage function 4) The stock run flat tires are HORRIBLE it should have come with most any other brand but Pirelli's for sure, and NO run flats! The interior is very nice for a GM product, seat adjustment if very good for bigger guys i'm 6'6" and have zero issues. Handling and suspension are spot on , they totally nailed that for sure. All in all I really like the car far better than I thought I would when buying it, I've always had Porsche,BMW or Mercedes before this. Would I have bought it for sticker price (70's) ummm maybe but probably not. However for the mid to low 50's it is in fact a fantastic bargain for the money.
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