2025 Cadillac LYRIQ Consumer Reviews
Pricing
Luxury 1 (Editors' Pick) - $59,990 MSRP
Edmunds suggests you pay
$57,49011 for sale near you
We have a limited number of reviews for the 2025 LYRIQ, so we've included reviews for other years of the LYRIQ since its last redesign.
Reliability Concerns
Annie, 08/15/2023
2024 Cadillac LYRIQ Tech 4dr SUV (electric DD)
75 of 76 people found this review helpful
We purchased our vehicle two and a half weeks ago, and it has spent one of those weeks in service at Cadillac with no end date as to when our issues will be resolved. Similar to a previous reviewer, within 1,000 miles our driver assist system stopped working entirely. The alerts for this failure were constant, unable to be dismissed, and extremely distracting. Our trunk stopped opening electronically. The interior wireless charger does not work. The door handles are not closing flush with the vehicle. We are unable to charge on any charger but a DC fast charger, all other charging attempts fail within minutes. Our infotainment settings have lines of blank or unusable options (for example, seven different lines that say "Sound" in the sound settings). Our infotainment screen becomes so hot while we're driving we can't touch it, and I'm fairly certain it's a fire risk. It feels like GM was so anxious to get these off the production line they started throwing them together, which does not make me feel great about putting my family in this vehicle. Our sole highlights are the range, the look of the vehicle and the space within the car itself. It's a shame nothing else works as expected.
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My 2024 Lyriq Turns Into An Expensive 2024 Brick
2024 Lyriq Nightmare Guy, 09/30/2023
2024 Cadillac LYRIQ Luxury 2 4dr SUV (electric DD)
51 of 52 people found this review helpful
Hello. I bought a 2024 Lyriq on July 29, 2023. It has only about 1,048 miles on it, most of it from driving back & forth to the dealer, located about 100 miles away from me. It has also been towed twice to this same Cadillac dealership. The vehicle can be ina fully charged state, but quite often a "12v battery fault" alert pops up when attempting to turn it on, rendering the vehicle totally immovable. (The two battery systems are separate.) Then the vehicle will turn itself on and off; it may or may not lock its doors; and there is no easy way to make that cycle stop. Eventually the 12v battery is depleted and the 2024 Lyriq becomes a very expensive brick. Ultimately, the vehicle locks itself, game over. Happened to me now again and again, which is why I haven't been able to drive it any distance: what if this happens to me when driving away? My new vehicle is now, once again, 100 miles to my North, back to the dealership. (It bricked on me again Wednesday morning; "fast service" to Cadillac meant them not sending me any help until layer the next day.) Despite me signing every possible coverage Cadillac had available, they have yet to honor either the Cadillac Roadside Assistance contract we signed, or the loaner car deal we entered into, either. Oh, and when they towed my AWD electric vehicle yesterday, they did it by dragging the front end while the vehicle was still stuck in park. A big no no, which even the tow-truck driver stated yesterday. My question is: have any other 2024 Lyriq owners or other folks out there heard about this problem of a "12v battery fault" popping up, leaving the vehicle immovable? Thank you.
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2025 Cadillac LYRIQ for sale near you
3 of 161 listings
- Luxury 1 4dr SUVMSRP: $64,11531 mi away
- Sport 1 4dr SUVMSRP: $65,01031 mi away
- Sport 1 4dr SUVMSRP: $65,01031 mi away
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Lyriq lemon
Jrob, 07/22/2023
2024 Cadillac LYRIQ Tech 4dr SUV (electric DD)
68 of 73 people found this review helpful
Less than 100 miles major battery malfunction 2024 was told all the issues were resolved dtiving a loaner for the last 10 days concierge is a joke waited since May 19 2022 what a waste
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2024 in shop after 450 miles
Foolish Customer , 12/14/2023
2024 Cadillac LYRIQ Luxury 2 4dr SUV (electric DD)
24 of 25 people found this review helpful
The car was quite nice to sit in and drive for the first two weeks, I can’t say anything else nice about it. I went out to the garage and the car was dead. Had it towed to the Myrtle Beach dealership and they can’t fix it (something about the battery). While everyone was nice that I spoke with, nobody can answer my questions as to what precisely the problem is nor can the answer as to when it will be fixed. I have asked for my money back or a new car. Both GM and the dealership find that amusing. It has been sitting at the dealership for over two weeks. I am disappointed and feel as though I have been defrauded. GM is just not “there” where this technology is concerned and they knowingly sold a car that doesn’t work. GM told me (on line) that someone named “Chris” (EV Concierge) would call me last week and has not done so. They have my money and as far as I know, don’t care about their product.
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Joining the list of naysayers
Soon 2b a former GM customer, 01/12/2024
2024 Cadillac LYRIQ Luxury 1 4dr SUV (electric DD)
30 of 32 people found this review helpful
We got our 2024 Lyriq in July 2023. Had it a few weeks and started getting error messages about Stabiltrak. The cadillac dealership kept it two weeks and claimed OTA updates would fix the problem, which it did not. About a month later, an additional error message about the rear door latch system needed servicing. Another trip to the dealership and a week to repair that. In november an error message about servicing the high voltage battery system appeared and yet another trip to the dealership. This time it was there for a month and they replaced the battery pack. At this point the vehicle is working but we have zero trust in the reliability of the vehicle. We've requested a buy back but have gotten no where with that request. I echo the sentiment of others, this is the worst vehicle I've ever purchased and is a testament to the poor quality and character of GM. It goes without saying but I will never purchase another GM product and this comes from someone that has owned GM vehicles for over 40 years.
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