Used 2017 Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A) Consumer Reviews
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Beautiful Peice of Crap!
Disappointed Owner, Cincinnati, OH, 08/15/2017
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
55 of 57 people found this review helpful
I've owned my 2017 Platinum XT5 for about 14 months. The Cadillac Service Department has had it on and off for about 2 of those months. (They have it now as I type this memo) Its currently going on 3 weeks for this visit to the shop. The vehicle has had a host of reoccurring issues from: video from backup camera flickers when in reverse; service rear camera popups in Cue system; service front proximity sensor popup messages; issues with climate controls from the center stack as well as the rear console; folding mirrors sometimes don't respond when you touch the button; auto shutoff when the vehicle is stopped quit working. The Service Department has addressed these issues but some reoccur. Its been serviced by Cadillac least 7-9 times in these 14 months. The Service manager says he is talking to GM about my issues. I am seeking counsel. This is by far the most UNRELIABLE vehicle I've ever owned.
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so far so good
first time caddie owner, Las Vegas, NV, 07/19/2017
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
15 of 15 people found this review helpful
Level smooth ride, at least with my edition, enjoyable to drive, great leg and head room, no mechanical issues of any kind knock wood, many features included such as remote start/height adjustable and hands free trunk, easy entry exit no side steps required. Seats are comfortable but a greater number of adjustment such as upper split bending/massage option wouldn't hurt. You might want to order or get one with a spare tire as it's an option otherwise comes with an air compressor not good for certain flats but has roadside assistance. The start stop function stopped working perhaps as the battery is slightly lower which is normal for lack of use but it's much better that way anyhow as there is no off on switch. There are improvements I would make for future editions such as fog lights, mirror turn signals automatic parking display when entering a parking space instead of only after reverse, less menus inside of menus by having more buttons, some materials are sensitive and delicate such as the dash velour so you have to be careful, I don't think the tires have rim protectors on these vehicles, add color changeable ambient lighting inside, night vision option for animal pedestrian detection which is available on some of their other vehicles. For the price it's hard to beat when you add it all up.
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2017 Cadillac XT5 for sale near you
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- Luxury 4dr SUVMSRP: $17,42021 mi away
- Luxury 4dr SUVMSRP: $16,20022 mi away
- Premium Luxury 4dr SUVMSRP: $12,00022 mi away
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Happy with my XT5
Leigh, Merrimack, NH, 03/13/2019
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
If buying one, be sure to buy the air suspension.
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We both like it
Joe Kujawski, Mansfield, OH, 11/17/2017
updated 05/17/2018
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
4 of 5 people found this review helpful
Nice car. A very significant improvement over the SRX. And the driving technology, with the driver awareness and assist package, is fantastic, especially on the highway. The increased rear seat legroom is comfortable, even for 6’s. The ride is quiet, and the versatility has been great when helping the kids and grandkids. The GPS is just ok, as it doesn’t meet our experience with our previous BMW.
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Disappointed
Joe Pearce, McKinney, TX, 02/11/2018
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
9 of 15 people found this review helpful
I purchased a white 2017 Cadillac XT5 Platinum on 12/31/2016. It has all the bells and whistles you could imagine. My main problem is with the ride - rides like a "real" wagon. Very rough. You'd think paying $65,000 for a car would give me a better ride. Another "feature" I do not like is when I come to a complete stop - the engine stops. I was told that was a feature to save gas and can not be uninstalled. I ask you, when I pay $65,000 for an automobile - do you think I'm concerned with whether I get 20 mpg or 22 mpg? It is annoying that every time I stop - the engine quits. I'll not purchase another vehicle with this feature.
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