2021 Chevy Silverado 2500HD Review

Name: 2021 Chevrolet Silverado 2500HD Review
Brand: Chevrolet
Rating: 3.7 (47 reviews)

Price Range: $33,998 - $51,998

Chevrolet Silverado 2500HD Custom Crew Cab Pickup Exterior

+49

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Chevrolet Silverado 2500HD model years

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Chevrolet Silverado 2500HD types

2021 Chevrolet Silverado 2500HD Review

by the Edmunds Experts

What's new

New appearance packages
More equipment available in lower trims
Available wireless Apple CarPlay and Android Auto
Part of the fourth Silverado HD generation introduced for 2020

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Reliability Ratings by RepairPal

3/5Above Average

#9 out of 19 among Fullsize Trucks

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Chevrolet Silverado 2500HD from 2008-2022.}

$820/yr

vs. $752/yr
for Average Fullsize Truck

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.75x/yr

vs. 0.98x/yr
for Average Fullsize Truck

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

21.3%

vs. 19.9%
for Average Fullsize Truck

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Chevrolet Silverado 2500HD Reviews

Owner Reviews

3.7

47 reviews

5(51%)

4(11%)

3(13%)

2(6%)

1(19%)

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Most Helpful Owner Reviews

A Real Truck. . end of story!!!

Frank, 09/08/2020

2020 Chevrolet Silverado 2500HD Custom 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)

A little background in the short version of the other review I have posted here about the horrible 9 months I spent babying the glorified f150 3.5 ecopoop. A cheaply made vehicle that showed signs of major wear and tear inside and out with just 22k miles and mostly highway miles at that. Point being you cant trust the same biased reviews that I was reeled into even as a long life Chevy … man. The 2500 CUSTOM with the 6.6 gas motor is getting bad reviews from critics who are comparing trucks to sports cars. It doesnt make sense. This is a mammoth of a truck. . isnt that what you want in a "TRUCK?" No this model doesnt come with the airplane cockpit that its upper trim brothers have. PERFECT. . annoying technologies that are extremely distractive and unneeded not available in this model. . DELIGHTFUL!!!! Interior is stylish enough and extremely durable, especially for those of us who buy a truck to do TRUCK STUFF. The body of this truck is built LIKE A TRUCK, unlike the Fords that will be totally destroyed God forbid you encounter a heavy rain storm. The 6 speed tranny getting the bad rap is a far better choice than a 10 speed that is constantly shifting both during acceleration and braking just so you can get another 2 mpg's. The 2500HD Custom drives just LIKE A TRUCK as it should and the CUSTOM Trim package is exactly what everyone is attempting to achieve anyway with the other models by removing all the flashy/cheesy chrome bling that makes the trucks look like a cadillac with a bed. Straight lines, black bumpers (painted not cheap fading plastic), nice alloy rims and a tough grill that says "MOVE!". Now "as Consumers" lets talk about the 6.6 gas motor described by these critics as a sluggish gas guzzler. NEWS FLASH . . ALL Trucks are Gas Guzzlers!!! At 16 MPG this truck is only a couple MPG's under the glorified ecopoops that require premium gas and "Eco Settings" that are truly sluggish and unresponsive, in order to achieve the claimed 23mpg. I spent 9 months in one and never saw better than 17.4 mpg and when towing a small camper saw only 6 to 8 mpg! And averaged 15 to 16mpg according to the computer and the dealer who said I wasnt driving it right. As for the Diesel Craze, the 6.6 Duramax is the best in the business, that is if you are actually towing a house daily. Remember that extra 2 or 3 miles to the gallon(when not towing) versus this 6.6 gas motor is met with a constant extra expense of DEF fluid and when towing make sure to keep a case in the bed. Another point that no one is considering is the fact that the 6.6 gas motor runs on regular octane fuel!!! So while everyone is filling up their DEF and paying over 3 bucks a gallon for diesel, or 3 bucks a gallon for premium gas to achieve just a little better than the 16mpg this beast gets, Im paying under 2 bucks a gallon, no DEF required, for 14 to 16mpg and sometimes a little better on the highway, and an average of 10 to 12mpg when towing a trailer that was running the ecopoop into the ground. No scratches, no dents, interior cleans up easily, truck rides smooth and steers perfectly. The 4x4 is useful when needed but to hear the critics this truck is not worthy as it is "Too Bumpy" offroad. LOL. .anyway LOVE my 2500 HD CUSTOM 6.6 Gas. My fuel cost has actually gone DOWN monthly with this truck and I am relieved to be out of the disposable truck that is glorified as the best selling truck in America. Truth be told they all have their pros and cons, but you have to base your decision on whats right for you, not based on biased reviews from so-called experts who are looking to tear these vehicles down because they dont compare to a Ferrari.

2020 Silverado 2500 HD LT - 6.6L Gas with a 6L90E

Andrew S., 04/08/2021

2020 Chevrolet Silverado 2500HD LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)

Great truck, wicked power for a 7500lb 3/4 ton. Folks complain about the interior quality but its very nice and durable IMO. GM still makes the most reliable American made truck on the market (https://pickuptrucktalk.com/2020/09/careful-what-you-buy-most-reliable-2020-full-size-trucks-ranked/) and the new 6.6L is going to be a hit. More torque then the Dodge 392 and better gas mileage …

Carhartt Edition 2500HD Duramax

Chad K., 07/06/2021

2021 Chevrolet Silverado 2500HD LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

I bought this truck as an upgrade from our 2018 Silverado High Country 1500. We purchased an RV last year and while the 2018 towed it just fine, especially with the 6.2 liter, this is just another level. The truck is nicer in almost everyway than the 2018. HUD is really handy when driving and the mirrors are really functional. The lighting is very good at night and with the mirror …

More power than I had hoped

Nikki, 11/03/2020

2020 Chevrolet Silverado 2500HD Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

And pick me up a 2020 Silverado heavy duty with the new 6.6 L gas burner in it to haul my fifth wheel. It has done way better than I thought it ever would and my fifth wheel weighs 15,000 pounds. I would recommend this truck with this engine to anyone that toes gooseneck or fifth wheel towing

We have a limited number of reviews for the 2021 Chevrolet Silverado 2500HD, so we've included reviews for other years of the Silverado 2500HD since its last redesign.

See all 47 reviews of the Chevrolet Silverado 2500HD

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2021 Silverado 2500HD Highlights

Type:

Crew Cab

Trim:

Work Truck

Base MSRP Excludes Destination Fee	$39,500
Engine Type	Gas
Seating	6 seats
Drivetrain	rear wheel drive
Max Towing Capacity	18,500 lbs.
Warranty	3 years / 36,000 miles

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Safety

Our experts like the Silverado 2500HD models:

Teen Driver: Allows owners to keep tabs on secondary drivers by reporting driving behavior and limiting certain vehicle features.
Safety Alert Seat: Vibrates to warn the driver when the front or rear parking sensors, lane departure warning or forward collision warning systems issue alerts.
Lane Departure Warning: Alerts the driver if the truck begins drifting outside its lane.

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2021 Chevy Silverado 2500HD Review

Price & Payment

2021 Chevrolet Silverado 2500HD Review

What's new

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Chevrolet Silverado 2500HD Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

A Real Truck. . end of story!!!

2020 Silverado 2500 HD LT - 6.6L Gas with a 6L90E

Carhartt Edition 2500HD Duramax

More power than I had hoped

2021 Silverado 2500HD Highlights

Safety

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