2024 Chevrolet Tahoe Consumer Reviews
Pricing
2024 TahoeEngine light on after 6 days
GM is disappointing me!!! I have been driving GM vehicles for 30 years.I just bought a 2024 Tahoe about 6 weeks ago. I drove it for 6 days and the engine light went on. I took it back to the dealer and they reset it and told me to come back if it went on again. Two days later the engine lightwent on again and the maintain 4 wheel drive lite went on and the engine knocks when the Tahoe is started. I took it back to the dealer and they keep it for 3 weeks trying to get the engine light to come back on to diagnose the issue. With no luck they gave me back my truck and I made my first car payment while they had my Tahoe. The next day the engine light came on again and is now back at the dealer. The service department is doing everything they now to fix my 2024 Tahoe with less than 800 miles on it. With no luck. I have owned a Tahoe before and I had it for 11 years with very few issues. I am frustrated with all the new technology that is out there and GM can release vehicles that Have issues and not even 800 miles on the vehicle! Very frustrated!!
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Unhappy
Picked it up middle Nov. damage on roof. AC went out after 6 weeks. After several tips to dealer. Said evaporator had leak. Problem getting parts for roof and AC.
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- High Country 4dr SUVMSRP: $75,7777 mi away
- High Country 4dr SUVMSRP: $79,5137 mi away
- LT 4dr SUVMSRP: $57,97972 mi away
Quality Control
In April 2023 I purchased a 2023 Chevrolet Tahoe LS 3.0 Diesel. While returning to KY from a family vacation in July 2023 in Virginia, the check engine light came on with 4000 miles on the odometer and the Tahoe went into limp mode in Virginia. I limped it to the next exit where I disconnected the battery and cleared the code. I drove the Tahoe into West Virginia where the check engine light came again and the Tahoe went into limp mode leaving me on the shoulder of Interstate 64 with my family. I again disconnected the battery and cleared the code, which made it possible to drive to Grayson, KY where the check engine light came on again putting the Tahoe into limp mode. I was unable to clear the code again and was forced to contact Chevrolet Roadside Assistance. Tom Hall Towing quickly responded and towed the Tahoe to Pure Country Chevrolet, which is 2 1/2 hours from my home. A family member was travelling behind me and was able to drive my family home. I contacted Pure Country Chevrolet the next day and was informed they had already diagnosed the problem and were waiting for the part to arrive. Pure Country Chevrolet, who was excellent to deal with through this incident stated the part failure was a the oil pressure sensor solenoid. When the repairs were completed to the Tahoe, I contacted Chevrolet and was informed they could have the Tahoe delivered to my home. The United Road Inc. delivery driver was supposed to contact me when he was within 1 hour of my home, which he failed to do requiring me to contact my wife to accept the vehicle. The delivery driver did not speak English and after unloading the Tahoe from a utility trailer being towed by a 20 year old half ton pick up truck, he gestured to my wife to electronically sign for the vehicle. When I arrived home, I immediately discovered a large dent in the from drivers fender. United Road Inc. denied my claim because their non English speaking driver had received a signature for vehicle. I contacted Pure Country Chevrolet and they stepped up even though it was unclear who was responsible for the damage. A PDR Technician was able to work the dent out without damage to the pant and Pure Country Chevrolet reimbursed me $331.25. Pure Country Chevrolet provided me with great customer service through the entire process. I have driven GM Vehicles my entire life and am truly disappointed with horror stories about their lack of quality in new vehicles. These companies blame Covid and supply chain problems for lack of quality, but I own 2 vehicles of a different brand that were purchased during the Covid and have had zero issues with them.
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2023 Chevy Disappointment!!
Very Concerned Repeat Customer. I purchased my 2023 Tahoe LT Plus in December 2022 from Crews Chevrolet and it was delivered on January 9th, 2023. Shortly after delivery, I encountered several issues with the vehicle such as radio audio intermittently works , radio randomly reboot on its own , excessive vibiratiin from transmission when slowing down to a stop or acceleration .This literally made me sick to drive it. My concerns were brought to Crews Chevrolet, North Charleston service department to be addressed and all I received was the run around/blank statements with no real answers for my concerns (software update, cannot duplicate defect, etc.)! This service and service's explanation is unacceptable and unfair to Me & any customer who just spent a huge amount of money for a Brand New vehicle. With absolutely no resolution, I'm very dissatisfied and disappointed with the vehicle and service center, I've decided to trade in the Tahoe after 9k miles. Now I have another 2023 Chevy Tahoe "Premiere" upgrade, from Crews Chevrolet, and spending $7k more than my last purchase- seeking peace of mind and being worry free when taking family trips. While test driving, I heard a rattling noise after hitting a bump and it was advised It was from the matting in the rear cargo area. After getting the car home and personally investigating, the rattling/loose noise is actually the rear passenger captain seat. Also, I discovered the passenger side mirror camera does not work! Here I go again! Keep in mind, I upgraded my 2016 Tahoe LT after 5+ years to 2 Brand New 2023 Tahoes within 6 months with multiple sets of defects! And, ALL of these inconveniences have been inflicted on me-the customer! I have no faith in your service department! Customers' concerns are of Zero importance. I have no more faith in GM quality control! I'm absolutely disgusted & disappointed. Going into the Second Weekend without my vehicle, I stopped by your service center on July 6, 2023, to follow-up with the repair status of my vehicle because I wasn't getting any returned calls from customer care. Regarding fixing the back-seat passenger side seat track, customer care indicated nothing has been done in wait for the vehicle’s 2nd video control module for the defective video camera. I was advised, the second video control module that was installed, didn't work because it was programmed for a different vehicle. As of today, July 7, 2023, the service department has a new replacement on hand for the video camera installation. -Which may or may not resolve the issue plus the seat track has not been addressed. I’ve also been told the service staff is short-staffed due to employees calling out. I understand warranty vehicles don't generate cash flow for the Technicians and the vehicles get pushed aside. So, the customer has no priority. Even proving so, when I track my vehicle’s location, my vehicle has been parked in the same spot since I dropped it off June 28, 2023. Still Really Disappointed! Keep In Mind These Are New 2023 Vehicles 1st New Vehicle Purchase Destroyed
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2024 Chevy Tahoe LT bought 10 miles many problems
We purchased a 2024 Tahoe Jan. 04,2024 with 10 miles on it at Capitol Chevy in Austin Tx. We bought it at $69,000. We have had so many issues with this truck and still do. It is in the shop at this time. ALL REPAIRS ARE BEING DONE AT GUNN CHEVY IN SLEMA TEXAS.. 1/29/24 to 2/08/24 (they kept the truck during this time) took it in with the passenger a/c rear hvac clicking intermittently on a continuous basis. They said it was normal which I know its not. I have a 2009 which does not do this and I asked a sales person and they said it is not suppose to. 2/7/24- 2/19/24 module (radioo screen) not working at times. Some speakers not working at times, not connecting, not turning on sometimes, glitching etc. SPEED on dislpay not showing intermittently. I was told it works fine when they check it. The speed will not display at times and I had no idea how fast I was going unless I pull my WAZE app. A/C noise still clicking in rear and had them check it again. I took several videos of these things happening. 3/04/24-4/14/24 (Gunn chevy had the truck again) radio volume not working at times, issues with control module, I took video and showed them again. SPEED/Mileage gauage not working again. At this time we only had 2594 miles on the truck. It went back in June. I got tired of going to the dealer ship and needed a break. So now I am going back again trying to get the rest of the things fixed. There were many phone calls and visits to the dealership. It is there again because for 4 months now there is a periodic thump under the truck under the middle passenger seat on drivers side. They can not figure out what it is. It sounds like when you grab the arm rest and push it down hard and it makes a thump. It vibrates under my drivers seat. So it is at the dealership since October 02,2024 and I have not heard from them(Oct.09) I am so tired of driving vehicles that are not mine. I have spent probably 30 hours at least with driving to the dealership, sending in videos, talking to customer service, etc.
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