Used 2021 Chrysler Pacifica Consumer Reviews
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Chirping Noise issue - Not reliable car/company
D Vora, 04/15/2021
2021 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
142 of 151 people found this review helpful
I have a 2021 Pacifica hybrid which is less than 30 days old and has 206 miles but makes chirping noise when I drive over 30 mph. It's very annoying, and the dealership admits the noise by stating, "verified that there is a small noise between 30 MPH and 60 MPH that is constant.", but the Chrysler (FCA) field technician denies abnormality by the statement below; "FTA test drove and evaluate this vehicle and compared to multiple hybrids. The tech advisor stated there are no abnormal noises in this vehicle, and there is nothing out of normal parameters. No further action required". Several other Pacifica hybrids make similar noises doesn't make noise normal. The critical point to note here is not all 2021 hybrid Pacifica makes the noise. My relative purchased the same car in the Bay area in March 2021, and that car doesn't make the chirping noise. Also, I test drive another 2021 Pacifica hybrid at a different dealership where the car was not making the chirping noise. My car was in Chrysler shop on day six from my purchase date at 56 miles odometer reading for ten days. They didn't resolve the above issue by saying noise is not abnormal as other Pacifica hybrid make the same noise. I strongly suggest an extended test drive before buying the car. I tried to return the vehicle on the third day at 56 miles when I realized that the noise is a fault and not a hybrid noise as to how the dealer sold it to me, but the dealer or FCA both refused. FCA is not reliable as the dealer admits the noise, but the FCA technician just approves the noise as few other (not all) cars make a similar noise. I do not get a peaceful ride due to this chirping noise. I am also concerned about some mechanical or electrical issue developing, which nobody is able to detect at this point. I can share the video clip of the noise issue if you are interested. I am not sure if this noise's root cause will develop any mechanical problem or not, and I am frustrated that a brand new car with hefty price tag has a fault, and FCA and their designers are not doing anything about it.
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So many repairs!
Jennifer, 03/02/2022
2021 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
17 of 17 people found this review helpful
I tried to fight FCA and get a new minivan because this one has had nothing but problems and glitchy software at the first few hundred miles but no luck! They are promising some magical software update that I’ve been waiting on for now 6 months and the crickets are still chirping, nothing! I’ve had this car in the shop 7 times now. Trunk failed to close (recall), uconnect problems, AC control problems, back up camera stopped working (I’m now staring at a blue screen), steering wheel lights/controls stopped working, radio controls stop working at times, and much more. How this car wasn’t classified as a lemon, I don’t know. But I will continue to document and fight FCA because this vehicle should never have made it to the shelves. I go out of the way to tell all my mom friends not to purchase this Minivan, especially since they want to be [non-permissible content removed] and not refund me. They need to do the right thing and refund the lemons! Yes, it’s covered under warranty, but is it HIGHLY inconvenient to continually bring it to the shop and trade our car seats…also yes. It makes me so furious that I have to deal with this while my husband is deployed, nothing but added stress. Zero stars if I could. I would love the van if it worked.
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2021 Chrysler Pacifica for sale near you
3 of 115 listings
- Touring L Passenger MinivanMSRP: $22,999In-stock online
- Touring L Passenger MinivanMSRP: $21,499In-stock online
- Limited Passenger MinivanMSRP: $34,675In-stock online
See all 115 listings
Unreliable for a brand new car
PacificaPLUGIN, 05/27/2021
2021 Chrysler Pacifica Hybrid Touring 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
85 of 93 people found this review helpful
The car works great when running. Unfortunately it was built at the height of the pandemic and is riddled with quality control problems. The company has not been forthright about software problems that make the car inoperable. My 2021 model required major repairs after only 800 miles of driving.
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Never buy 2021 chrysler pacifica hybrid
TOM, 04/02/2021
2021 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
57 of 62 people found this review helpful
We have had nothing but problems with this van. It randomly won't start. The radio which runs everything has bugs in it. Then there is little things like tailgate won't close after being open for a minute or two. Stay away from the hybrid models. If you don't own one never own one.
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anyone having trouble with transmission dial
Eugene Fowler, 04/20/2021
2021 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
28 of 30 people found this review helpful
We love our Pacifica Hybird except there have been times when vehicle is in run does not move. Have to shut off and restart which has worked so far. Belive it might be related to transmission dial. Vehicle does not immediately respond to dial change. Long hesitation.
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