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2025 Chrysler Pacifica Plug-in Hybrid Consumer Reviews

4.7 out of 5 stars
3 reviews

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$43,771
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4 out of 5 stars

Solid family choice, no lingering problems

Drew Q, 10/29/2024
2025 Chrysler Pacifica Pinnacle PHEV 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
2 of 2 people found this review helpful

After seeing my 2013 T&C in action, my wife decided to trade her transmission-troubled Nissan Pathfinder in and become a minivan mom. After a year and 16k miles, we've only encountered 2 glitches, detailed below, which resolved themselves, and 1 persistent and dangerous problem. This review is for people comparing modern minivans, and for people coming from an old Chrysler minivan. Pros: - Fantastic combined gas mileage (high 40s), if you plug it in daily. On trips, it's only slightly better (2-5 mpg, ~29-31 hwy) than my 2013 T&C (26-27mpg hwy), and far better than the 2013 Pathfinder (16/23mpg). - Great acceleration for a minvan. My 2013 T&C is a dog, and the standard Pacifica wasn't noticeably better. The Kia Carnival and Honda Odyssey are nearly as good. Toyota is worst. My wife likes her acceleration, so this was important. There's some engine noise and slight hesitation when the engine kicks on to supplement the electric motor at high acceleration, but less hesitation than a transmission shift. - Decent handling, for a minivan. The lower CG with the battery packs helps. The independent rear suspension design is far and away better than the 2013 T&C's torsion beam. Odyssey has the best handling, Carnival second, Chrysler 3rd, Toyota is very blah, and the steps are noticeable. - Lots of bells and whistles. - Quiet. Very noticeable noise reduction from my T&C. I haven't measured it, but I would guess 10-13dB. Much less engine noise than the Toyota under heavy load, and a little quieter than the Odyssey. - eCVT. Totally different than the Pathfinder's CVT and all non-hybrid CVT transmissions, eCVTs are very robust and reliable. They're only available on hybrids. Cons: - Middle seats don't fold. Love this feature on my T&C, but that's where the battery pack lives. Seats are still removable, but heavy and bulky. Also, the fixed seat anchor points are much more family friendly than the sliding floor tracks in the Toyota (and possibly others). - All the tech. It's nice, but it's a single point of failure. The only analog gauges in the hybrid are the power meter and the fuel gauge, and there's no tach. The standard Pacifica has a more traditional setup. The climate control has buttons and knobs for some things. The 2013 T&C has had issues with the blu-ray player, rear screens, and GPS over the years, some fixable, some not. - Adaptive cruise. First, there are separate buttons to turn on regular cruise and adaptive cruise. Second, the adaptive cruise wants to accelerate and brake hard, rather than drive smoothly. If someone merges in front of you, it will give you whiplash. - Cruise control. There is a dangerous flaw with the cruise control, where if you press and hold the + button, it will accelerate indefinitely at WOT, even after releasing the button. Pressing and holding the - button effectively disengages cruise. There are a few NHTSA accident reports that sound like they could be related. - No spare. The 12v battery is in the trunk where the spare should be. - Not all options available. The hybrid doesn't come equipped with some options that the gas engine hybrids have, like the power folding rear seat and integrated vacuum cleaner, and you can't get them, either. - Same issues. The engine rocker arms, the plastic oil filter housing, fuel pump relay, and many other issues carry over from previous designs. Problems: - Fueling. When brand new, I had to fuel the van slowly, or it would trip the shutoff on the pump, or fuel would spray out. That issue has resolved itself with no intervention. - Failed to charge. The hybrid battery has failed to charge 3 times when plugged in overnight. A drive cycle seems to clear the problem. - Cruise control. This is unacknowledged by Chrysler and the NHTSA, and unresolved. It is easy to duplicate on your test drive. Turn on cruise control, press +, then press and hold + for ~2s. When you release, the van will keep accelerating. I don't think the brake disengages the cruise control, so use the Cancel button to stop accelerating. Overall, I would buy a second Pacifica Hybrid for myself if my van died, but not sure if I would go top spec. My wife only has to fuel up once a month, if driving in town and charging nightly. I'm fueling up at least once a week. I'm slightly jealous of how nice hers is, but I also don't miss that payment.

Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Incredibly comfort drive

Rio, 04/12/2025
2025 Chrysler Pacifica Premium S Appearance PHEV 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
0 of 0 people found this review helpful

I have owned three Chrysler mini vans and these cars are fantastic. I currently own Limited S Series with red interior and RED EVERYONE who rides with me loves this vehicle. The Stowe and Go seats are great. The electronics are the best and easy to operate. If you want a car to drive in all weather conditions this van is great. Average mileage is 27 mpg. Trips are higher than 29-30. Very quiet. Buy one and you will love the Pacifica LTD S series.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2025 Chrysler Pacifica for sale near you
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5 out of 5 stars

I rented several and knew we wanted this vehicle

Gary Bennett USMC, 09/02/2024
2025 Chrysler Pacifica Premium S Appearance PHEV 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
0 of 2 people found this review helpful

Great ride for long and short distances. Shifting is virtually unnoticeable. The hybrid we bought gets 49 to 50 mpg, as long as it gets charged a couple of times per week. The stereo is amazing. Touch scre

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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