Dowling Ford
Customer Reviews of Dowling Ford
Review type:
Not Honest
by BM on 05/11/2022Scheduled an appointment to come buy a car. Confirmed that I was coming day of. Both myself and my partner took the day off of work and drove nearly 2 hours one way. Literally 1 mile away from the dealership they called me to say that they… sold the car. Extremely unprofessional. Classic scummy car dealership. Don't waste your time here because they clearly don't respect it.Best ford dealership around
by Joe Sav on 04/21/2022Perfect place Everyone there was nice Dan the sales man Fran the manager And Asher in the office all great and helpfulHi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Dowling Ford, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing service!
by Stefanie MB on 02/28/2022I would easily recommend Dowling Ford to anyone. From the first email that started my search, till the purchase of my new truck it was nothing but professionalism. I dealt with Fran and Beth and they made me feel like family. They were… always easily accessible and answered all of the questions I had. I will definitely be going back in the future.Hi Stefanie, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!
Helpful and easy experience
by Aaron on 02/06/2022I stopped in after seeing a vehicle I wanted to test drive on their website and was more than happy with the vehicle, customer service, and speed in which everything was handled. Definitely did me of the best experiences I have had with a… car dealership.Hi Aaron, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Fantastic Experience
by Kelly Rybczyk on 01/31/2022Purchasing a car at Dowling Ford was a wonderful experience from start to finish! The team there was very friendly and knowledgeable, but most importantly, they were honest. The price they advertised was the true price of the car and they… gave me a great offer for my trade.Hi Kelly, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!
Great service
by Al maldonado on 01/25/2022Excellent place to purchase vehicles from they work with you not against youRecent buyer
by Chris D on 10/09/2021Recently bought a new Ford Explorer from this dealer, the experience was very good, everyone was helpful and made the process very easyHello Chris, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!
Purchase used Truck
by Audrey L on 05/16/2021Its a small dealership but there used vehicles sells fast. I popped in after an ad was on the game I was playing. I was searching for used pickup truck or SUV. I found both at Dowling Ford. I was able to view the truck and evaluate… without feeling pressured. Remember, I said it's a small size dealership and there was a couple ahead of me. I was quickly acknowledge and Dan transitioned well I found out the SUV was purchased but the truck was available. Dan automatically got 5points for being attentive. I completed my walk around the yard and found the truck and by this time Dan had the keys for me to take a look inside. I did not have a lot of time and I was only there to view the vehicles and inform Dan I will be back the next day. We came back and it was busy on Saturday afternoon my husband and I test drove the truck and I simply want to know how it handle on a hill. Dan knew the area pointed us in the direction. The truck overall was clean many of the vehicles on the lot were clean. Dan was informative on many of the features and service history. The final purchase was smooth all I had to do is give license and deposit to Dan we confirm a pick up date as the vehicle had to under there full maintenance check to ensure it was road ready. We financed again it was a breeze there was no pressure no surprise yes there were upselling of products options which is normal again A. Levy was knowledge and took the time to explain it until I got it. 5points and I was able to compare other products by vendors I already researched. Listen we you spending money you wanted to be treated a right on the spot. Dowling Ford staff did that for us Dan established trust and there was respect and the key freedom of making the decisions that was right for us. Future customers I purchased a total of 4 brand new vehicles which I owned and from large dealerships. I never felt this at ease in a purchase nor did I have this experience in the last used car dealership I recently visited days before I went to Dowling Ford. I felt respected, valued and they provide a safe and trustworthy purchase experience.Hi Audrey, we're so glad that we were able to go above and beyond your expectations! It is great to hear our Staff took such great care of you! We hope to see you here again!
Thank you!
by Regina Priest on 05/14/2021The salesman Dan was great to work with. Very down to earth. Got the job done in literally hours. I would definitely recommend the dealership for sales. Thank you again Dowling FordHi Regina, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Purchase of 2021 F150 with Max load and max towing options.
by Doug M on 04/29/2021Dowling Ford did a great job with my purchase of an 2021 F150 with Max load and max towing options and 5 L V8. They gave a great trade-in value. I negotiated the deal via email, no hassle or pressure. Just a great experience. I would… recommend them to a friend. Doug MHi Doug, thank you so much for your positive comments about Dowling Ford, Inc.! Thank you so much for being one of our valued guests and we look forward to your next! Thanks again for the recommendation, and have an amazing day!
Great Service! Quick Response, Excellent Deal
by Amber on 04/16/2021Dowling was so easy to work with. They found me a great deal for financing, gave me a fair offer for my trade in and provide a thorough and fast sale. I would definitely recommend them.Hi Amber, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!
Jeep wrangler
by Jeep wrangler on 04/15/2021Fran was very friendly. He answered all our questions and took care of all our needs in purchasing this vehicle. Thank you Fran2017 Jeep Patriot
by Paul on 10/21/2020My wife bought a 2017 Jeep Patriot here. We got a great deal, as in there words, they are off the beaten path so have to lower their prices to be competitive. We worked with Dan Janus, and he was friendly, nice and helpful all the way… though the transaction. They have low fees and do not pressure at all, no haggling needed, the price is already as low as they go. Overall we had a pleasant transaction, and the only thing I would say is poor Dan appears overworked and underpaid. At times he was a little slow to respond to emails/texts, but not for trying, working 10 hour days with no lunch. We got there in the end, viewed the car on Friday and drove it off the lot on Tuesday. Perhaps October is just their busy season.Paul, thank you for your wonderful response to the quality of service our Staff provides. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you again for your business and we look forward to your next visit! Safe travels!
Purchased a vehicle
by Clyde on 11/03/20192 thumbs up to team Dowling ford.....This was an all around positive experience. I will definitely recommend Dowling Ford and Friends alike.Clyde, thank you so much for your kind words and congratulations on your new vehicle! We are thankful for your recommendation! We hope you continue to choose Dowling Ford for all your vehicle needs! Take care!
Wonderful experience
by Barbara on 10/30/2019Service done on my car and felt they were professional, honest, efficient and trustworthy. I came in thinking I needed brakes but was assured brakes were fine. They took the time to explain everything and made me feel that they cared. I… would recommend this dealership for all your service needs as well as sales. I did purchase the vehicle there as well many years ago.Barbara, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
New car
by John Finn on 10/29/2019Outstanding from sales to service. Everything I had asked for was completed.John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Dowling Ford is the best in CT!
by cookieservant on 06/07/2014updated 04/25/2025Great service! Always a pleasure to buy my cars from here. Great attention to detail, and everyone was very welcoming.Thank you for the 5-star review! We're so happy to hear you had such a wonderful experience at Dowling Ford. Nothing pleases us more than to know our guests feel welcome and taken care of. We look forward to seeing you again soon! Sincerely, Barbara Dew | Internet Sales Manager | barbara_dew@salespoint.dealerconnection.com
Wish I bought cars more often
by newenglandkat on 03/19/2011updated 04/25/2025If you're looking for a low key, low pressure, no bs car sales, Dowling is your dealership. I bought a 2006 Toyota Highlander Limited in January 2009. My experience there stands out as the single best sales experience buying a car. For the… record, I got an incredible deal too. Dowling is a small place that's big on owner satisfaction. I totally recommend them to anyone in the market for a Ford or any used car on their lot. Free car fax online, always a good thing.
Ford Transit Cargo Van
Ford Explorer
Ford F-150
Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (203) 272-2772 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
by Andrew Newton on 05/13/2022