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Customer Reviews of Lynch Toyota

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85 reviews
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  • A Very Good Experience!

    5 out of 5 starsby 43badger on 03/26/2025

    Stress-free environment. Chad, our salesperson, was there to listen to us and accommodate our needs. He was very friendly, patient, knowledgeable, and understanding. We felt that he was in our corner. This was perhaps the best car-buying experience my wife and I (in our eighties!) have ever had! It was a big plus that we were able to place a REFUNDABLE deposit on a beautiful Camry while it was still in transit. Fees for documents and etching were certainly reasonable. Not the closest Toyota dealer for us, but definitely worth the trip.
  • Great experience shopping for a vehicle

    5 out of 5 starsby Robert on 10/04/2022

    For the last several months my girlfriend and I were each looking for new cars to replace the ones we had. We visited Lynch Toyota first and met JR - a fantastic, no pressure salesman. JR patiently worked with both of us to try to help us find the right vehicle. Unfortunately, in both cases, we didn’t find the exact fit for vehicles and each of us purchased elsewhere. However, I would not hesitate to visit or recommend to anyone visit JR at Lynch Toyota for any new car needs in the future!
  • Margarita and Julie are amazing - just bought a new 2021 Camry!

    5 out of 5 starsby Peter N on 07/08/2021

    I wanted to share my recent positive experience buying a 2021 Camry Hybird with Lynch Toyota. I stopped into the dealership to look at Camry's. I was pretty specific on what I was seaching for from the start. My first welcome to the dealership was from Margarita. She was energetic sales lady that welcomed my girl and I into the showroom! Within minutes we determined that the car I was looking for, they didn't have on the lot and would have to be ordered. I asked for a quote on my speced car and without wasting time Margarita hand wrote out a quote. The process was super transparent and direct--no run around. This by-the-way was exactly what I was looking for. We left the dealership and about a week later I called Margarita, and said let's order the car. The car's pricing was extremely transparent and she was very open about the challenges with the current car market. She also was realistic regarding when I could expecte to take delivery. All throughout the process, Margarita was super helpful, providing continuous updates on where things were in the process, and what would happen next. Finally, the car came in and she even texted me some pics of the new vehicle! It looked great! I showed up to take delivery and Julie, finance manager, helped explain the financial options in clear simple terms. I'm a bit old school--using my HP12C financial calculator--I appreciated her entertaining me while I pecked in number after number. Within minutes we had all the financials agreed and quickly signed the necessary documents. The car was registered and the plates were added. Margarita, also took time to walk me through the entire car from an overview of the truck, spare and locking features to the electronics inside. We even setup the next-gen toyota app on my iPhone--which is super cool BTW. I probably weent to 5 or 6 dealers before I decided that I wanted to wanted to buy a car from Margarita who was friendly, direct, and super helpful! It was so refreshing to have such a seemless and pleasureable experience buying a car. If you're in the market for a car, stop looking around and get to Lynch Toyota. You'll be in great hands working with Margarita, Julie and the Lynch Toyota team!
  • Purchasing while mitigating coronavirus

    5 out of 5 starsby Rich on 04/06/2020

    Mike Hastings representing Lynch made it possible for me to purchase and take delivery of a 2020 Toyota 4Runner TRD while taking steps to help ensure the safety and well-being of all involved in the transaction. Thank you!
  • 2020 Toyota Tacoma

    5 out of 5 starsby Pete on 02/26/2020

    I purchased my 2020 Toyota Tacoma from Lynch Toyota in Manchester CT. My Sales Associate was excellent!!! Her name was Heather. Heather new the product see was selling and was very informative and helpful. She made the transaction very relaxing and easy! I would definitely recommend Heather to others who are in the market for a new Toyota.
  • 2020 Toyota Highlander XLE

    5 out of 5 starsby Patrick on 01/05/2020

    Buying the new 2020 Toyota Highlander from Michael Ross and Lynch Toyota was an excellent experience. There was no pressure and no haggling games that I have experienced in the past at other dealerships.
  • Gary Adams very helpful in a crisis

    5 out of 5 starsby Gary Adams on 12/18/2019
    updated 12/26/2019

    14 years ago i bought a 2005 Toyota Prius from Lynch Toyota. On Nov 11 of this year (2019) after 202000 miles my car decided that it had had enough about a block from Lynch. I managed to get it inot the dealership's parking lot before it died completely. It was 7 P.M. The service department was closed but there were people in the sales area, I went in and I was in a panic. I didn't know what to do. I wasn't at all expecting to have this happen and probably have to find a new car on such short notice. Gary was there and very calmly listened to my story and then suggested that he get me a service department drop off envelope. He did and helped me fill it out. I got a ride with a friend. I received a call from Stephanie in the service department the next morning with the dreaded news that my car needed extensive repairs and that the car wasn't worth the cost of repairs, She said she would get in touch with a salesman who she said was very good. He called a little while later and explained that he was the person who had helped me the night before. I was very happy that it was him. I met with him that night, Nov 12, and after talking about what I wanted in a car, he showed me a 2020 Prius Prime that he thought I would like. We arranged for me to test drive it the next day even though it was his day off. When I came in on Wednesday he had set up a beautiful test drive route. we talked about the car but also other things where we seemed to have common interests. Since I had borrowed a friend's car for a couple of days and needed to get it back to them, I was in a pinch. I didn't know if I should go ahead and buy the car or try to sent a car for a few days and maybe test drive other cars. Gary suggested that I meet with the financial person (whose name I cannot remember at the moment) and then make the decision. I did that and she was very helpful and creative. I decided that even though I can planned on paying cash i would go with a loan that she recommended that as long as I paid the first payment I could pay it off whenever i wanted to with no penalty. It gave me options and I could have the car the next day. I made an appointment with Gary for Thursday but I was late because of needing a ride after I returned my friend's car. He started explaining more things about the car after I got there but then had to meet with other people who he had a prearranged appointment with. I went ahead and squared things away with the service department and waited until he was finished. We finished going over things about the car and then we went to find my old car so I could get all my stuff out of it and into my new car. He helped me with all that and told me to write down questions that he was sure Ii would have and then give him a call and we could meet and he would answer my questions. I haven't done that yet but I will soon. This time of year is extremely busy for me. That is why I haven't written a review of the process I had to go thru and the great help that Gary was. What started out as a traumatic event turned into a very calming, helpful and even fun experience..
  • Gary Adams very helpful in a crisis

    5 out of 5 starsby Linda Cromwell on 12/23/2019

    14 years ago I bought a 2005 Toyota Prius from Lynch Toyota. On Nov 11 of this year (2019) after 202,000 miles my car decided that it had had enough about a block from Lynch. I managed to get it into the dealership's parking lot before it died completely. It was 7 P.M. The service department was closed but there were people in the sales area. I went in and I was in a panic. I didn't know what to do. I wasn't at all expecting to have this happen and probably have to find a new car on such short notice. Gary was there and very calmly listened to my story and then suggested that he get me a service department drop off envelope. He did and helped me fill it out. I got a ride with a friend. I received a call from Stephanie in the service department the next morning with the dreaded news that my car needed extensive repairs and that the car wasn't worth the cost of repairs. She said she would get in touch with a salesman who she said was very good. He called a little while later and explained that he was the person who had helped me the night before. I was very happy that it was. I met with him that night, Nov 12, and after talking about what I wanted in a car, he showed me a 2020 Prius Prime that he thought I would like. We arranged for me to test drive it the next day even though it was his day off. When I came in on Nov 13 he had set up a beautiful test drive route. We talked about the car but also other things where we seemed to have common interests. Since I had borrowed a friend's car for a couple of days and needed to get it back to them, I was in a pinch. I didn't know if I should go ahead and buy the car or try to rent a car for a few days and maybe test drive other cars. Gary suggested that I meet with the financial person (whose name I cannot remember at the moment) and then make the decision. I did that and she was very helpful and creative. I decided that even though I can planned on paying cash I would go with a loan that she recommended because as long as I paid the first payment I could pay it off whenever I wanted to with no penalty. It gave me options and I could have the car the next day. I made an appointment with Gary for Nov 14 but I was late because of needing a ride after I returned my friend's car. He started explaining more things about the car after I got there but then had to meet with other people who he had a prearranged appointment with. I went ahead and squared things away with the service department and waited until he was finished. We finished going over things about the car and then we went to find my old car so I could get all my stuff out of it and into my new car. He helped me with all that and told me to write down questions that he was sure I would have and then give him a call and we could meet and he would answer my questions. I haven't done that yet but I will soon. This time of year is extremely busy for me. That is why I haven't written a review of the process I had to go thru and the great help that Gary was until now. What started out as a traumatic event turned into a very calming, helpful and even fun experience..
  • Great salespeople

    5 out of 5 starsby Quinten W on 11/22/2019

    First time buying a new vehicle and the folks at Lynch were a blast to deal with. I had Heather as a saleswoman and she was very knowledgeable about the Toyota lineup. I would highly recommend Lynch for your new Toyota.
  • Camry Hybrid

    5 out of 5 starsby LynchToyota on 04/17/2019

    Nazmin was a joy to work with, she was not pushy, she was very patient and knowledgeable.
  • Nasmin rates 5 stars!

    5 out of 5 starsby Corgiman on 03/22/2019

    Nasmin made the entire process of buying our Avalon very easy. In fact, Tyler, who explained functionality and Patrick, the finance manager, were extremely knowledgeable and good communicators. All in all, it was a fun experience. Lynch Toyota rocks!
  • Lynch Toyota, Manchester, CT

    5 out of 5 starsby Lynch on 01/05/2019

    I was looking for a specific vehicle with certain options that Lynch Toyota in Manchester, CT had available in their inventory. The buying experience was great. My salesman, Mike R., was informative but not pushy about making a sale. Ultimately, I ended up purchasing the vehicle because of their vehicle availability, the buying experience and a great price. Would return again in the future!
  • Karl Peterson

    5 out of 5 starsby JohnHS415 on 07/25/2018

    Third occasion to use Karl. Knows his product well. Non pushy. Trust-able. Warm and friendly. Has been in place for a long time. Very pleasant experience.
  • Total Price is Triple Top Secret here

    1 out of 5 starsby Mitch-B on 05/01/2018

    After submitting a request for total pricing on a perspective purchase, Internet Manager wouldn't divulge their pricing unless I would come into the dealership. Even when I explained that I was comparison shopping 4 similar vehicles and wasn't about to drive all over the state without knowing my final costs, still no information would be sent. I guess they move far too many cars to be bothered with answering a pricing question.
  • Total Price is Triple Top Secret here

    1 out of 5 starsby Mitch_B on 05/01/2018

    After submitting a request for total pricing on a perspective purchase, Internet Manager wouldn't divulge their pricing unless I would come into the dealership. Even when I explained that I was comparison shopping 4 similar vehicles and wasn't about to drive all over the state without knowing my final costs, still no information would be sent. I guess they move far too many cars to be bothered with answering a pricing question.
  • new RAV4 2018 XLE HYBRID

    5 out of 5 starsby Barbara on 11/13/2017
    updated 01/20/2018

    Paul Certo was thorough, attentive, never pushy and very personable. The sales Manager Nick was gracious and extremely helpful. we had a great very positive experience. Thank you so much.
  • new tundra

    5 out of 5 starsby keith on 11/24/2017
    updated 01/20/2018

    paul was my salesman and was greatly awesome. He made it fun to buy a new vehicle and took care of all my needs.
    • Kieth, thank you for your review.

      by mross06025 on 02/21/2018

  • Great customer service!

    5 out of 5 starsby HappyCustomer on 12/30/2017

    This was my first time getting work done on my car at the location in Manchester and the service was great! Randy took care of my car and my car was in and out the shop quick! Everyone overall was friendly and had great work ethic!
  • Service

    5 out of 5 starsby C on 12/29/2017

    I had a great experience at Lynch. The employees were approachable and provided great service. I spoke with Randy and he was very friendly, kind, and helpful. I will be telling a friend to go see Randy for the work she needs done on her car. Thank you!
  • Great advisors fast service

    5 out of 5 starsby Jean046 on 12/29/2017

    Randy always has my vehicle taken care of in a timely manor and is always personable and polite whenever I bring my vehicle in for service. What more could you ask for?
  • Love lynch

    5 out of 5 starsby Emmyd on 12/22/2017

    I took in my tab for scheduled maintenance and was working with Randy. He made the while experience great. It's good to be able to trust the people who work on your car.

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