Napleton's Auto Werks of Indiana
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Customer Reviews of Napleton's Auto Werks of Indiana
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12 sales reviews
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Great pricing & incredible service
by Happy Customer Frankfort IL on 03/07/2022Nothing better than getting a good deal and top notch customer service when purchasing an automobile. Napleton Volvo went above and beyond. Our experience was amazing. They picked up our trade in, dropped off our new car, all in the same… day. A++++++++Made my dreams come true
by Miriam on 01/20/2022From the moment I walked in the door at Napleton Mercedes, I was treated like a queen. Much to my delight, Roger Buss set me up with Holly Avant. She is incredibly knowledgeable about the vehicle line. Holly left no stone unturned in… helping me move toward a vehicle. She answered every single question I asked. Tony Turco was around and checked in on me as well. When I made my decision, Brandon was incredibly informative and helpful. Nobody put pressure on me. They walked me through every process with genuine interest and care. I give everyone the highest possible marks. Thank you for making my Mercedes dream finally come true!Amazing experience
by Mohammed on 08/15/2021I worked with Robert to purchase a volvo xc60. Robert was great during the whole process. He gave us an amazing deal and threw in a few extras at no charge. There was no pressure during the process and no hidden fees. He made sure the car… was perfect before we drove it off the lot. I would definitely buy again from the dealership.Excellent salesman
by Alexia on 07/10/2021The salesmen at Napleton Autowerks in Schererville Indiana go above and beyond for their customers. I highly recommend going their to purchase a Volvo. If you go ask for Juan Barnes he is the salesmen and Tony Turco is the General Manager.Excellence
by Tony G on 03/31/2021I had excellent experience in purchasing new Volvo. Napleton’s Auto Werks of Indiana has a extremely friendly and very professional crew which made it easy for me to follow thru with buy!Great Car Buying Experience
by Mike R on 01/26/2021I came in from out of town to purchase a CPO Volvo from Napleton. From the first phone through some additional follow up after the purchase (even when I was back in Ohio), I received great service and support from Napleton. Mike Walsh and… Tony Turco were excellent. I definitely recommend doing business with Napleton.Very disappointed lack of transparency.
by Mike on 08/28/2020Lack of communication, transparency and genuine care was concern. No attention to the details for the buyer and their only priority was selling the car. Buying a car is a process. Buying anything that is an investment is about the… experience. That experience involves the people you deal with each step of the way. Simply put, Napleton Schereville lacked the integrity and care for customer I was expecting. I recently leased a Volvo from them and was disappointed in the lack of care through the process. Overall, truly disappointed in lack of communication, transparency and attention to detail. Wish I would have simply bought elsewhere. Save yourself the trouble and buy from another dealership that puts the client first...not just the sale of a car.Buy your Volvo here!
by Buy here on 11/07/2019How often do you find a car dealer who is fair, honest and knowledgeable? Not often enough! But Napleton Auto Werks of Indiana in Schererville exceeded our expectations. Both Joey Dicesare and Roger gave us all the information we asked for… without the hard sell pressure. Negotiations were courteous and brief, as they basically put a super price on the table at the get go. And as a woman, I felt comfortable enough to negotiate, which gas not hppened previously !Great people
by MichiganMan on 08/27/2019Napleton has great people that listen to their customers and help satisfy their needs well. We found the salesperson and general sales manager to be very involved and helpful in the process. We had limited time and appreciated the ability… to follow up and finalize details on email and phone. The team was also very consultative with zero pressure. This helped us find the right vehicle that fit our needs.Napleton Autowerks "Works"
by JeffCamp56 on 10/11/2018We Contacted Napleton about a vehicle we saw on the internet. We were invited to come in and test drive it. When we arrived we were assigned to Addison who worked with us to achieve our goal! The finance staff accomplished our stated… desire with diligence and perseverance! We Highly recommend this dealership as a place that adheres to good business standards!ML250 Bluetec
by n2music on 02/26/2015updated 03/05/2015Easy to deal with, friendly, sales manager, Rick, is very knowledgeable. Good price on trade and better price on new ML250 Bluetec! Will definitely shop here again.Not so good
by MrMaster on 11/01/2014I went in to the dealership about three weeks ago and found the car of my dreams. I sat in it and waited for a sales person for close to 20 minutes. After that I went in to the dealership and looked at the cars on the show room floor,… again I received no assistance. I went to the rest room and came out walking past the reception desk and again received no assistance. I went back to the car that I had previously sat in for 20 minutes and inspected it for about 10 more minutes. After that I left with my $80,000.00 still in my pocket feeling very slighted. I would not recommend this dealership to anyone I know.
Mercedes-Benz CLA-Class
Mercedes-Benz GLE-Class
Mercedes-Benz GLB-Class
Mercedes-Benz GLC-Class
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