Suburban Chevrolet
Customer Reviews of Suburban Chevrolet
Review type:
Exceptional Experience
by Kerri B on 06/03/2024
Our experience at Suburban Chevrolet was exceptional from start to finish. We recently purchased a Tahoe, and Ethan was our sales associate. From the moment we stepped into the dealership, Ethan's friendly demeanor and prompt attention made… us feel welcome. He demonstrated an impressive depth of knowledge about the Tahoe and took the time to guide us through its features, ensuring we fully understood what we were purchasing.
Ethan's thoroughness and responsiveness stood out throughout the entire process. He patiently addressed all our questions and concerns, making the entire purchasing experience smooth and stress-free. It was evident that he genuinely cared about finding the perfect vehicle for us, and his dedication was truly appreciated.
In addition to Ethan, Ben, the sales manager, was also instrumental in making our experience positive. Ben was helpful and easy to work with, further enhancing our satisfaction with Suburban Chevrolet.
Overall, we highly recommend Suburban Chevrolet to anyone in search of a new vehicle. With Ethan's exceptional service and Ben's support, we felt confident in our purchase decision. We look forward to returning to Suburban Chevrolet for our future vehicle needs. Thank you, Ethan, Ben, and the entire team, for exceeding our expectations!
112 reviews
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Exceptional Experience
by Kerri B on 06/03/2024Our experience at Suburban Chevrolet was exceptional from start to finish. We recently purchased a Tahoe, and Ethan was our sales associate. From the moment we stepped into the dealership, Ethan's friendly demeanor and prompt attention made… us feel welcome. He demonstrated an impressive depth of knowledge about the Tahoe and took the time to guide us through its features, ensuring we fully understood what we were purchasing. Ethan's thoroughness and responsiveness stood out throughout the entire process. He patiently addressed all our questions and concerns, making the entire purchasing experience smooth and stress-free. It was evident that he genuinely cared about finding the perfect vehicle for us, and his dedication was truly appreciated. In addition to Ethan, Ben, the sales manager, was also instrumental in making our experience positive. Ben was helpful and easy to work with, further enhancing our satisfaction with Suburban Chevrolet. Overall, we highly recommend Suburban Chevrolet to anyone in search of a new vehicle. With Ethan's exceptional service and Ben's support, we felt confident in our purchase decision. We look forward to returning to Suburban Chevrolet for our future vehicle needs. Thank you, Ethan, Ben, and the entire team, for exceeding our expectations!Suburban purchase
by Steve on 12/31/2019I had a great experience at Suburban Chevrolet. I was in a hurry and it was late in the work day but they should me what they had which was a great selection of Suburbans compared to the prior dealership I had been at. They were easy to… work with and they stayed late to complete the paperwork so I could be on my way....quickest car purchase I have ever experienced.great sales
by scott on 12/20/2019My sales guy was great to work with and the closer did not kill us with needless extra options. Our buying experience was good.Another great experience with Harley at Suburban Chevrolet
by DSaurer on 12/10/2019Once again Harley was the man that came through for us for a new car purchase. Not only did he sell us 1 car but he sold us 2 cars. Everything was done ahead of time and it was as easy as signing the paperwork and driving off with our new… car.Willing to help.
by Daniela on 12/05/2019Great service, Michaels was patience listening for the kind of car I was looking for. Happy with my purchase.Daniela, congrats on your new vehicle! We hope we can be of service again soon!
Just as ordered
by 12m on 11/20/2019On time, used drop off ride back home. Price within quotedThank you for the feedback! We are happy we could help!
Just as ordered
by 1 on 11/20/2019On time, used drop off ride back home. Price within quotedAwesome
by CraigB on 10/28/2019You’re the best dealership I’ve ever serviced my car at Thanks Everyone friendly and knowledgeableCraig, thank you for your feedback! Please come see us again soon.
Customer
by Diane on 10/25/2019We are very impressed with our salesman Financial manager and Christine in service departmentAnd Misty in title department all was handled professionally and very quicklyDiane, congrats on your new vehicle! We are so happy we could really help you out. Please come see us again soon!
Great service
by Marilyn on 10/14/2019Very polite; met all our needsMarilyn, thank you for your kind comments! We hope to see you again soon!
Great Experience
by TomD on 09/27/2019Kristine took great care of my wife when she brought the Blazer in for service. She was friendly, professional, and got the job done quickly as promised with no issues. Well Done!Hi there, we appreciate you taking the time to really let us know how we did! We are glad everything was completed to your satisfaction.
Certification inspection
by BrianG on 09/10/2019The entire process has been smooth and effortless purchasing our CPO 2016 Impala. I was informed that there were a few more things that needed to be checked for the certification and asked when it would be most convenient to be taken care… of. We set up a date and when I brought it in I also mentioned that the car didn't have the Android Auto update. Christine in Service and Corey in Sales worked this out and got me the needed update. The inspection and service were done in a timely fashion, as I have become used to from Suburban's Service Dept. Corey and Christine both go above and beyond in their dealings with customers. All businesses should have customer service like this!Brian, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
Excellent
by DVC on 08/11/2019Dealing with Suburban Chevrolet and Sales Consultant Harley Bauman for the last 8 years and several vehicles has been excellent!Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
top of the line
by TKC on 07/31/2019Fast & Top of the line Service.OUTSTANDING CUSTOMER SERVICE
by Josh on 07/31/2019Mike was extremely knowledgeable and professional and did excellent work on my vehicle. They took care of a small problem without any hassel when it came to the billing. I look forward to working with them again in the future.We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Great Experience
by Steve on 07/29/2019Very pleased with my recent suburban purchase. The process was quick and smooth and Jose was great to work with.Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Love my Silverado!
by Ivan on 06/21/2019Overall a great experienec. There were a couple of hicups but they took care of them!Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for choosing Suburban Chevrolet and we hope to see you again.
Service work
by Rob on 06/17/2019Always friendly, empathetic regarding an unforeseen A/C issue on a newer vehicle, courtesy ride is very convenient.Hello, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!
They Know Their Vehicles!
by Matt_in_MN on 05/08/2019We recently did some test drives of used Chevy Suburbans and wound up purchasing a 2018 in great condition with low miles... just what we were looking for. I was impressed that Suburban Chev was able to inspect this car and provide a… "certified" vehicle... basically extending the warranty period. Corey M was great to work with... I appreciated that he knew all the features of the vehicles we were looking at.Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet. We sincerely thank you for the positive review, and look forward to seeing you again soon!
5 star service as always
by Jess on 05/06/2019Friendly team, quick and quality service every time. The only place I take my vehicle to be serviced.Hi, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!
always fast and quality
by tjbmsp on 05/06/2019Thanks for getting me in / out so quickly. Also, you have done a great job with all our cars.
Dodge Durango
Chevrolet Suburban
Chevrolet Silverado 1500
GMC Yukon XL
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Complimentary Car Wash
- Television
- Vending Machines
Languages Spoken (2)
- English
- Spanish
Congrats on your new vehicles! We are so happy to hear that you had such a great experience with us. Please come see us again soon!
by Madison Holland on 12/16/2019