Customer Reviews of Joe Machens Ford Lincoln
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40 sales reviews
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Great buying experience
by FordST17 on 03/06/2017Everyone here did a great job taking care of getting me into my dream car. Helpful finance and management.Fast and Fair
by tylergm22 on 02/10/2017I priced numerous dealers for the exact truck I wanted. They understood I did my research for what I wanted and what price was fair and the deal was made fairly quick. Thanks KevinGreat Service
by sarahmc on 01/02/2017I was very pleased with the service I received.I worked with Troy Atkisson, he was personable yet professional and he found me the perfect vehicle! I will definitely recommend him to friends and family.Great customer service!
by rodneymoore on 12/25/2016Thank you so much to my sales rep Kevin Towns and the business manager Marc Weiner for getting me into my 2016 Ford Fusion. I was very impressed by the way they both handled my questions and helped me find a vehicle that worked with my… budget. The efficiency that both Kevin and Marc work at is amazing. I was in a brand new car within a couple of hours. I will be letting all my friends and family know that at Joe Machens in Columbia They can get a great deal on a vehicle and receive some of the best customer service that I have experienced in a long time. Thanks again Kevin and Marc.I had a superb Experience at Joe Machens
by DanaJones on 10/26/2016I on Thursday October 20th I test drove 3 vehicles at Joe Machens Ford I picked out a used 2011 Chevrolet Silverado. In excellent condition. My paper work and contract were ready by Monday, October 24th. I signed the contract at 4:33 p.m… My vehicle was washed and detailed and ready to roll. I had a Super Excellent Experience with Troy Atkisson, my sales representative and Eric Highly, the Joe Machens Business manager. I was a wonderful easy experience ! I highly recommend them Dana G, JonesVery good experience at this dealership!
by frosty21 on 12/30/2015Our experience when purchasing our 2016 Lincoln was very painless as we had a great salesman, Keith! He was prompt to call us back and take care of all needs! What a great experience! I would have to say, it was the best ever!Machens @Vandiver
by 5meowsetal on 12/03/2015We cannot say enough to thank Charles for his great service. when we recently purchased a Fusion. He was our salesperson 2 years before so would not have gnone to another salesperson. His professionalism, was apparent in the entire… process. Everyone at the dealership was pleasant and helpful. There were no pushy salesmanship tactics and that was appreciated. I would highly recommend this dealership-with Charles as the salesman! Thank you so much!!Terrible customer service
by rickmcbroom on 12/02/2015As a 15 year customer I couldn't believe how bad the sales manager treated us. We will never be back!Thank you Dan Mahuri and JM Ford!
by mama2three1 on 11/22/2015We recently purchased a used Toyota Highlander from JM Ford. Our salesman, Dan Mahuri, made what could have been a stressful situation very easy. He was vey are attentive to our needs both for space and money. He even helped entertain my… kids! The night we signed papers, he switched all three car seats and all our stuff into our new car from the old car - in the POURING rain. Very pleased with our service at JM Ford!They dont fix there mistakes
by myers31 on 08/13/2015I want in a got a new tire and oil change on my 2015 ford fusion. I also asked them to simply clean my front window because it ha smears everywhere. After the job they sent me to the detail shop to clean my window and the guy used a brilo… pad on my window and scratched my window tent and my window amdbthen said in was lieing and refused to fix it. Well I'm not buying two new cars from them next year again. I spent 60000 between the two I did purchase and this is the thanks i get.Great experience all around!
by nemoman1 on 08/05/2015Our sales person was Derek Estes and he was very helpful in our purchase. The service team was prompt in getting the vehicle ready to roll and detailed. We live 1 1/2 hours away from the dealer and they drove it to us once it was ready!… This was our 2nd vehicle purchase from this dealer and would gladly do business again!2004 Ford F150 XLT
by PDR244 on 07/04/2015We love our 2004 Ford F150 XLT Truck!! Our saleslady, Crystal Hanson, was outstanding. We gave her an idea of what were looking for and our price range, she came through with this amazing truck. It is a dependable and beautiful truck, just… what we were looking for, and in our price range. Joe Machens Truck Center we are a very happy and satisfied customer. Highly recommended and will buy from again. Thank you Paul & Pamela Rickettsgreat experience
by aspurcell on 03/17/2015I'm very thankful for the guys that helped me get into my new car. Great experience. I will definitely recommend them!Worst Experience Ever
by brkstkr on 03/15/2015I buy a lot of cars but this was the worst car buying experience I've ever had. The salesman seemed indifferent, which was very strange. I guess he'd sold enough cars for the month already? Then the dales manager was downright… condescending and rude. I will go far out of my way to tell everyone I know to never buy from this dealership. What a terrible experience.Great Experience
by STL_customer on 11/07/2014My salesperson was Nate Hart and I highly recommend him and the rest of this dealership. No high pressure sales tactics, just great deals. I drove over 2 hours to this dealership because they had the best prices on autotrader.com very glad… i did.Thank you for your review. I'm glad Nate and our team could give you a great deal on your new vehicle. Thanks for contacting us through AutoTrader!
Very easy to deal with
by como4 on 10/29/2014We have purchased 4 cars from Ryan Longenecker over the years. In the past few years we have needed used cars for our children. I call Ryan up and ask him to look for a used car in our price range, miles, year. etc. He has come thru for us… every time. We don't have to look on Craigs list or classifieds. You don't know what your going to find on those sites. We trust Ryan and he is the first one we go to.Thank you for trusting Ryan and our team to find the perfect vehicles for you and your family. We truly appreciate your business and look forward to working with you again.
Wonderful Dealership
by hbeeler on 10/02/2014We had a wonderful experience buying our trucks from this dealership. Brad Davis has been our salesperson on all our purchases. Very friendly and knowledgeable. It has been a pleasure working with him and the dealership.Thank you for your review! We appreciate your business and I'm glad Brad and our team provided you with an excellent car-buying experience.
Fclass5
by fclass5 on 09/23/2014Fifth vehicle purchased from Joe Machens Dealerships, three new, two used. This purchase 2014 Ford F150 XLT, purchased from Preston E., Manager Joe P. and Finance John B. The entire team at the Preowned center was great to work with and… the friendly professional atmosphere was nice to be around. Preston and Joe selected the best vehicle to fit my needs and John took great care of me and my wife in the finance office. Stopped by the parts department in the main store for a few accessories and received great service from Jeff too! Overall great experience from everyone at the Joe Machens Group, will continue to purchase our vehicles from Joe Machens Dealerships and refer all of our friends and family. Thank you again for making our purchase enjoyable!Thank you for your business! I'm so glad you received excellent customer service from both our sales and parts departments. Enjoy your 2014 Ford F-150!
Great Dealership!
by sdusey on 09/23/2014We were nervous about our next car purchase because it had been awhile since we bought our last car at a dealership in Chicago. The two experiences were night and day different. Joe Machens didn't flip flop all the numbers to try and make… more money and they gave us a very fair price from the start. It was actually fun buying our new car because of their no pressure sales approach. Clay N was a pleasure to work with!Thank you for your review of our dealership! I'm glad Clayton could provide you with an excellent car-buying experience. Enjoy your new car!
Customer Service
by DellButler on 09/04/2014I was in the market for a used SUV. I was referred to Troy A. and man did he go above and beyond to meet my needs. He worked with me for close to 30 days until I found the perfect match. I can be a very picky person, and he was extremely… patient with me. Thanks Troy, there is nothing like good customer service!I'm glad Troy could provide excellent customer service while locating your perfect SUV! We appreciate your business and look forward to working with you in the future.
I had a great experience.
by shustedde on 09/02/2014Brad D. helped me find a great vehicle.Thank you for your business!
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About our dealership
Our dealership is rich in Columbia, Missouri history, establishing itself on May 5, 1969, it has seen Columbia grow and prosper into the thriving city it is today. As the flagship store for all of our wonderful Joe Machens Dealerships, we set our standards high and our sales records and relationships prove it.
Our philosophy is to offer the lowest, most competitive new and pre-owned prices in the State. For that reason, beginning in 1997, Machens Ford/Lincoln of Columbia has been consistently ranked the #1 Volume Dealer in Missouri! We offer a selection of over 1,000 new Ford and Lincoln vehicles and also provide an inventory of over 2,000 pre-owned vehicles so get to huntin'.
At Joe Machens Ford Lincoln, our goal is to treat you so well that you will never do business anywhere else. Stop by today and become a member of the Joe Machens Ford Lincoln family.
What sets us apart
Customer Service is always our #1 priority. We value each and every one of our customers.
2018 Consumer Satisfaction Award - DealerRater
Proud to support #ColumbiaMo youth baseball #community #littleleague #diamondcouncil
Amenities
- Complimentary Drinks
- Instant Financing
- Cable Television
- Television
- Express Service
Thank you for your kind words! We appreciate your business and look forward to seeing you in the future.
by shassemer on 04/15/2015