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Customer Reviews of Bob Sight Independence Kia

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495 reviews
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  • I'll be back

    5 out of 5 starsby Justin on 02/12/2025

    Easy, smooth, polite, professional, personal, met what we were looking for and explained well. Not pushy
    • Thank you, Justin, for your wonderful review! We’re thrilled to hear that your experience at Bob Sight Independence Kia was easy and smooth, and that our team met your needs without being pushy. Your feedback truly means a lot to us. We look forward to welcoming you back for your next visit! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 02/13/2025

  • new 2025 Carnival

    5 out of 5 starsby Gregory on 01/23/2025

    Lots of friendly people. No pressure sale. Salesman Matt Kramer was great!
    • Thank you, Gregory! We're thrilled to hear about your positive experience at Bob Sight Independence Kia. It's wonderful to know that Matt provided you with friendly, no-pressure service. We appreciate your feedback and hope to see you again soon! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 01/24/2025

  • Unprofessional

    1 out of 5 starsby Stephanie on 01/13/2025

    Worst dealership experience of my life. The oil pressure switch which is under warranty malfunctioned and caused an engine knock. My Kia was at 102,000 miles so they refused to fix it. I’ve been carless for weeks waiting on them to service the car I wanted to purchase to replace mine. They sold the car they were getting ready for me and now they’re charging me a fee to look at my total car when I didn’t ask them to look at it. I asked if it was fixable. They charged me for doing nothing. It was already diagnosed by my mechanic. Nobody communicates in that building and they have horrible communication with customers. DO NOT BUY A KIA.
    • Thank you for sharing your feedback, Stephanie. We apologize that the manufacturer declined the coverage. We have exhausted all avenues to try and get coverage for your vehicle. Unfortunately, the situation did not pan out the way we all hoped it would. Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 01/15/2025

  • Straightforward and easy to purchase.

    5 out of 5 starsby Kelly on 12/27/2024
    updated 01/03/2025

    Friendly staff, made the process easier and less stressful. Very thorough explaining each detail.
    • Thank you, Kelly! We truly appreciate your kind words about our friendly staff and the thorough explanations during your experience at Bob Sight Independence Kia. We strive to make the car buying process as smooth and enjoyable as possible. We hope to see you again soon and encourage you to share your positive experience with others! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 01/04/2025

  • Absolutely amazing

    5 out of 5 starsby Kristie on 12/21/2024
    updated 12/27/2024

    The entire process was just seamless. Matt was amazing to work with and wasn't pushy like some other dealerships can be. He truly wanted to help me meet my needs and help me find the car that worked best for me. The pricing is unbelievably fair and transparent. Matt was very respectful of my time and got me in and out very efficiently. My husband and I had a really terrible experience buying our last vehicle from another dealership so I was apprehensive buying another car. I was absolutely blown away with the high level of service and integrity we were met with at Bob Sight. You all are amazing, thank you!
    • Thank you so much for your kind words, Kristie! We're thrilled to hear that your experience at Bob Sight Independence Kia was seamless and that Matt was able to assist you with your needs. We strive to provide fair pricing and exceptional service, and it's wonderful to know that we exceeded your expectations after a difficult experience elsewhere. We appreciate your feedback and look forward to welcoming you and your husband back for any future needs. Thank you again! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 12/27/2024

  • Great experience!

    5 out of 5 starsby James on 12/14/2024

    The salesman Bryan was honest, professional, upfront, and accommodating to what was needed. It was the most painless process of car buying I've ever experienced. Whatever accolades you give him is not enough. The people in the service center were all funny and down to earth and made me feel comfortable. Overall the experience was fantastic.
    • Thank you, James! I truly appreciate your kind words about your experience at Bob Sight Independence Kia. It's wonderful to hear that Bryan provided you with honest and professional service, making your car buying process so painless. I'm also glad you felt comfortable with our service center team. I look forward to seeing you again in the future! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 12/17/2024

  • Best Car Buying Experience

    5 out of 5 starsby Brandi on 11/22/2024
    updated 12/03/2024

    Bob Sight was incredibly helpful after a bad experience at another dealership in the area! I went in and they were able to get me exactly what I asked for and taken care of quickly. Out of the four cars I have purchased this was by far the easiest and quickest car buying experience I have ever had! Everyone was helpful and attentive from start to finish.
    • Thank you so much for your wonderful review! We're thrilled to hear that your experience at Bob Sight Independence Kia was the easiest and quickest out of all your car purchases. Our team prides itself on being helpful and attentive, and we're glad we could assist you in finding exactly what you needed. We look forward to serving you again in the future! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 12/03/2024

  • Purchased new Telluride

    5 out of 5 starsby April on 11/21/2024
    updated 12/03/2024

    Everything went smoothly. Our salesman was great!
    • Thank you for your wonderful review! We’re thrilled to hear that everything went smoothly during your visit and that our salesman provided great service. Your satisfaction is our top priority at Bob Sight Independence Kia. We look forward to welcoming you back in the future! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 12/03/2024

  • Everything was done so quickly and professionally. We highly recommend!

    5 out of 5 starsby Richard on 11/23/2024

    We were so pleased with our salesman, Tony Robertson! He seamlessly guided us through the car buying process and is such a friendly and thoughtful person.
    • Thank you so much for your kind words, Richard! We're thrilled to hear you had a wonderful experience with Tony at Bob Sight Independence Kia. Our team strives to make the car-buying process as smooth as possible, and it's great to know that Tony made a positive impact. We hope to see you again soon! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 11/26/2024

  • The way car buying is supposed to be

    5 out of 5 starsby Timothy on 10/20/2024

    Standup dealership, no nonsense like the other dealers out there
    • Thank you for your fantastic review, Timothy! We're thrilled to hear that you had a positive experience with us at Bob Sight Independence Kia. We strive to maintain a no-nonsense approach and provide excellent service. We appreciate your feedback and hope to see you again soon! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 10/22/2024

  • great

    5 out of 5 starsby Philip on 10/19/2024

    fast, friendly, professional
    • Thank you for your fantastic review! I'm thrilled to hear that you experienced fast, friendly, and professional service at Bob Sight Independence Kia. I appreciate your feedback and look forward to seeing you again soon! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 10/21/2024

  • Amazing Service

    5 out of 5 starsby Matt on 10/17/2024

    Everyone at Bob Sight made the buying process great! I had an undesirable experience with a different Kia dealership a few days before purchasing here.. WHAT A DIFFERENCE!!Will definitely go to Bob Sight for my next Kia…. Thanks guys!
    • Thank you for your kind words! I'm thrilled to hear that your experience at Bob Sight Independence Kia stood out, especially after your previous dealership experience. It’s our goal to make the buying process enjoyable, and I'm glad we could meet your expectations. I look forward to assisting you with your next Kia purchase! Thanks again! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 10/21/2024

  • Unmatched Excellence: A Perfect 5-Star Buying Experience

    5 out of 5 starsby Aaron on 09/30/2024
    updated 10/07/2024

    From start to finish, the sales team was incredibly friendly and easy to work with. They were straightforward, with no gimmicks or pressure tactics, making the entire process smooth and stress-free. Highly recommend for anyone looking for a hassle-free car buying experience!
    • Thank you, Aaron! We truly appreciate your kind words about our sales team at Bob Sight Independence Kia. We're thrilled to hear that you had a smooth and stress-free car-buying experience. Your recommendation means a lot to us! We look forward to assisting you again in the future. Safe travels! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 10/07/2024

  • Kia for the win, AGAIN!!

    5 out of 5 starsby Shannon on 09/16/2024
    updated 09/24/2024

    Matt has sold us three Kias and is always so patient and helpful with his suggestions. Always seems to have our budget in mind, and never pressure sells.
    • Thank you, Shannon, for your kind words! I'm thrilled to hear about your positive experiences with Matt at Bob Sight Independence Kia. It's wonderful to know that he has been patient and attentive to your needs while keeping your budget in mind. I appreciate your loyalty and look forward to assisting you with your future Kia purchases! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 09/24/2024

  • Incredible experience

    5 out of 5 starsby Norman on 08/18/2024
    updated 08/26/2024

    Matt Kramer was awesome and made the process so easy.
    • Thank you, Norman, for your wonderful review! We’re thrilled to hear that Matt made the process easy for you. At Bob Sight Independence Kia, we strive to provide the best experience possible. We look forward to seeing you again soon! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 08/26/2024

  • KIA Purchase

    5 out of 5 starsby Nicole on 08/18/2024
    updated 08/26/2024

    Sabrina was straight forward and easy to work with. Both sales and finance took the time to go over everything thoroughly.
    • Thank you, Nicole! We're thrilled to hear about your positive experience with Sabrina and our sales and finance teams at Bob Sight Independence Kia. It's great to know they were able to assist you thoroughly. We appreciate your feedback and look forward to helping you again in the future! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 08/26/2024

  • Satisfied customer

    5 out of 5 starsby Steven on 07/28/2024

    Professional and friendly sales man
    • Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our professional and friendly sales team at Bob Sight Independence Kia. We appreciate your feedback and hope to see you again soon! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 08/01/2024

  • Best Car buying experience ever!!

    5 out of 5 starsby Theresa on 06/18/2024

    Great Salesperson, friendly, easy
    • Thank you for choosing Bob Sight Independence Kia and for your positive review, Theresa! I am thrilled to hear that you had a great experience. I look forward to assisting you again in the future! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 06/20/2024

  • Great place to buy a used car

    4 out of 5 starsby Kimberly on 06/17/2024

    Was quick and easy. Everyone I worked with were nice and accommodating.
    • Thank you for choosing Bob Sight Independence Kia and leaving a positive review, Kimberly! We appreciate your kind words about our team. We are glad your experience was quick and easy. We look forward to assisting you next time! Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 06/18/2024

  • Kia Independence MO Salesman

    5 out of 5 starsby Michael on 05/29/2024

    John Massey - Very personable and knowledgeable.
    • Thank you, John Massey, for the 5-star review! We appreciate your kind words about our team's knowledge and service. We look forward to assisting you in the future at Bob Sight Independence Kia. Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 05/30/2024

  • My Bob Sight Kia Experience.

    5 out of 5 starsby Rosemary on 05/25/2024

    We love coming to Kia because we have the best dealer . Matt Rodecap. We see him as family now. He is very humble, and always makes sure he attends to all our needs. He always goes above and beyond to make sure we are satisfied with our purchase, takes time to show us the functionality of our new car. He even helped set up the kia access App😁. Thanks Matt.
    • Thank you, Rosemary, for your wonderful review and kind words about Matt Rodecap at Bob Sight Independence Kia! We are thrilled to hear about the excellent service you received and how Matt made your car-buying experience special. We are grateful for your support and look forward to welcoming you back in the future. Drive safely and enjoy your new Kia!🚗😊 Andy Pack, apack@bobsightkia.com

      by Bob Sight Independence Kia on 05/28/2024


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