Fletcher Jones Imports
Customer Reviews of Fletcher Jones Imports
Review type:
Kam is Awesome! I loved my experience!
by Leann Berte on 04/12/2022I had a great experience buying my Mercedes GLE350. The entire dealership was fantastic and Kam made it extra special and was very patient with me as I made my decision to finally purchase my dream car. Thank you Fletcher Mercedes and a… big thank you to Kam too!great experience as always
by Leonard Fink on 03/29/2022this is the 4th car that I've leased/purchased from Fletcher Jones and each time was fast and easy.Hi Leonard! Congratulations on your 4th purchase! We could not be more pleased and excited to share such this experience with you. Thank you for your continuing patronage; we truly value your business and look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports
Great Experience
by T Smith on 03/27/2022The vehicle my wife and I purchased is exactly what we were looking for and it was reasonably priced, considering the current market. Sonny Lee is a great person to work with. He is very knowledgeable about the product and he relates to… the customer very well. I never felt pressured to make a decision immediately. I highly recommend Sonny and the dealership.Hello there, Congratulations on your recent purchase! Thank you so much for taking the time to acknowledge Sonny and the excellent experience he has provided you. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Imports
Great experience
by Lisa Walter on 03/22/2022Easy process. Knowledgeable sales person and good selection of vehiclesHello Lisa! Thank you so much for taking the time to share your feedback with us! We truly appreciate your time and we hope to welcome you back soon! Take care, Your friends and family at Fletcher Jones Imports
Purchase of my 1st Mercedes
by Reniece on 03/16/2022This was the easiest experience I’ve ever had in purchasing an auto.Hi there, Thank you so much for sharing your feedback with us! We could not be more pleased to hear about your recent visit and the positive experience you received from our team. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Imports
Made my car purchase very stress free
by 5thgenTexanAMGE63S20212016GTS on 03/14/2022My salesperson Michael Mondesi and the team at Fletcher Jones made purchasing my 2021 AMG E63S incredibly easy even though we did it online and over the phone. The process was rapid and without any hiccups. I appreciate their excellent… customer service.Hello there, Congratulations on your new AMG! Thank you for taking the time to acknowledge Michael and the rest of our sales team. We wish you many amazing miles with your new Mercedes and we look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports
Sean
by Awesome service on 03/04/2022I had not purchased a new car in 10 years and this is my first Mercedes. Sean was so so patient and informative throughout the entire process. The car to be ordered but has been worth the wait! Thanks to everyone at Fletcher Jones but… especially Sean!Hello there! Thank you so much for taking the time to share your purchase experience with us. Congratulations on your very first Mercedes, we wish you many miles of enjoyment! Thank you again for choosing Fletcher Jones. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Imports
LaRoyne Rocks
by Rick on 02/26/2022He provides exceptional service and is a pleasure to see and work with.Hello Rick, Thank you for coming in and working with LaRoyne. We are pleased to hear you had such a great experience. We look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports
First time Mercedes customer
by Jason Aguirre on 01/29/2022Great experience! I truly appreciate the level of service they provided me. Steve, Sonny and Victoria took care of all my needs and made things simple and quick..Hello Jason! Thank you for coming in and working with Steve, Sonny and Victoria! We are so pleased to hear you had such an amazing experience with us and we look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports
Great convertible
by E450 from 2500 miles away on 01/29/2022Found nearly new car online from Naples Florida purchase went perfectly car sight unseen exactly as described very happy.Hello! Thank you for coming into our dealership all the way from Florida! We are pleased you had an excellent experience with us! Best, Your friends and family at Fletcher Jones Imports
EQS450+ Amazing overall experience
by Trace Marrs on 01/21/2022What a great experience. I would recommend buying a new vehicle here to all of me friends and family. Everyone at the dealership was professional and cared that I was there.Hello Trace! Thank you so much for coming in and working with our team. We are so pleased to hear you had such a great experience and we look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports
Recommedation
by Re Sean Randall on 01/14/2022Sean made a time consuming process simple and smooth. He was very professional. He was the difference in me purchasing a vehicle from your dealership instead of one here in Phoenix.Hello! Thank you so much for coming in and working with Sean and his team. We are pleased to hear you had such a good experience and we look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports
Customer Service experience
by Mercedes Benz GLA 35 AMG on 01/10/2022Michael M. at Fletcher Jones was truly caring, informative and exceeded my expectations from the buying process to closing. Great team and family like environment.Hello! Thank you for coming in and working with Michael and his team! We are pleased to hear you had such an amazing experience and we look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports
The best or nothing!
by Meir luke on 12/27/2021I really got the best treatment at Fletcher Jones Imports. Got the new EQS much earlier then I thought and after being a Tesla customer Dor 7 years I am so happy with the customer service at Mercedes Benz and the quality, fit and finish of… the car. Mike Nedelcu and the Steve was awesome!Hi Meir! Thank you for coming in and working with Mike and Steve. We are so happy you are ecstatic about your new vehicle. We look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports
GLS 450
by Aaron Lambert on 12/09/2021Steve Montana, at Fletcher Jones Mercedes, on a customer service stand point, is by far the best in the business. At no point in our transaction, or leading up too, did we fell pressured in anyway. He was extremely knowledgeable about the… vehicle as well as the current market we are in. It was a pleasure working with him and the team At Fletch Jones Mercedes Sahara Location. When it's time to purchase another Mercedes, We will definitely give Steve a Call.Hello Aaron, Thank you so much for coming in and working with Steve and his team! We are so pleased to hear about your amazing sales experience. We look forward to having you in again and assisting you. Best, Your friends and family at Fletcher Jones Imports
Great Purchase Experiencw
by The Browns on 12/03/2021Very friendly and accommodating dealership. Our salesman, Michael Mondesi, was terrific and patiently answered all of our questions. Upon delivery, Ms. Victoria Hamza expertly explained and demonstrated the vehicle's many… electronic/computer features and settings. We are extremely satisfied with our buying experience.Hello! Congratulations on your beautiful new vehicle! Thank you so much for coming in and working with Michael, Victoria and the team! We are pleased to hear how amazing your experience went and how informative everyone was. We look forward to having you in again. Best, Your friends and family at Fletcher Jones Imports
Sweet ride!
by Easter Shepherd on 11/27/2021Been waiting for this beautiful car for weeks. Better than what I expected! An overall great experienceHello! Congratulations on your beautiful new car! We're so pleased to hear how excited you are with it! We look forward to having you again! Best, Your friends and family at Fletcher Jones Imports
My Mini and my Dealer
by Debi Coleman on 10/29/2021I found my experience awesome Steve Montana was so great! When I got stressed or freaking out, Steve helped me calm down and let me know that my Mini would be mine Fletcher Jones, overall would great All those I had contact with were… kind, professional, and helped me with any problems or questions A great experience 😃Hello Debi! Thank you for taking the time to come in and leave a review! We're so glad that your visit here with Steve was pleasant. We strive to make every visit effortless and efficient for our guests. We can't wait to see you next time! Best, Your friends and family at Fletcher Jones Imports
New Car
by Mr Wolfe on 10/27/2021Quick and easy buying experienceHi Mr. Wolfe! Thank you for your 5 star review, we're so glad you had a pleasant buying experience. We strive to make it as easy and effortless for our guests. We'll see you next time and congratulations on your beautiful new car! Best, Your friends and family and Fletcher Jones Imports
Buyer
by Vinson Clary on 10/26/2021My overall experience was wonderful. Tyler was very informative, helpful, patient and had much courtesy.Hello Vinson Clary, Congratulations on your gorgeous purchase! It's wonderful reviews like yours that truly represent what we strive for everyday! Our team is extremely grateful to hear Tyler went above and beyond with reaching the best pricing to care for your vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to working with you for many years to come and wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Fletcher Jones Imports
sales
by Mel on 09/28/2021honest and excellent serviceHi Mel, Thank you for taking the time to leave us your 5 star review and rating! We strive to provide the best, honest, and seamless experience to all of our guests. We look forward to serving you again at your next visit. Best, Your Friends and Family at Fletcher Jones Imports
Mercedes-Benz GLC-Class
Mercedes-Benz C-Class
Mercedes-Benz GLE-Class
Hi Leann, Congratulations on your new GLE! Thank you so much for choosing Fletcher Jones and taking the time to acknowledge Kam. We wish you many amazing miles with your new car and look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports
by Fletcher Jones Imports on 04/14/2022