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Customer Reviews of Eskridge Chevrolet

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11 reviews
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  • A bunch of nice folks

    4 out of 5 starsby Whomever on 09/05/2024

    Ok..but I have to be a little puzzled by their recommendation to think about changing/flushing the brake fluid as it is "starting to get milky looking".. I looked at my records when we got home and found as we just had the fluid changed/flushed in 2023 by a Chevrolet Dealership..hummm....Maybe we have a problem that needs to be further diagnosed or .......??
  • Best dealership around

    5 out of 5 starsby tjknipp on 02/23/2024

    I have done business with Eskridge several times now. Greg and Jerrel always bend over backwards to make it the best experience possible.
  • Taken Advantage of. BAD experience.

    1 out of 5 starsby Valthompsv on 02/22/2023

    Ordered a car after 2 years on a waitlist with Eskridge. The workbench order was accepted for my exact model year and build which is supposed to fall under the price protection policy GM has. When my car came in a couple of months later (in the same year) they jacked up the price by $3,000. They claimed model year increase for a second time (first time was after I sent the order to the dealership and I agreed to that increase). They told me I could pay the inflated price or not because in this market they could sell it for 10k more than I'm paying. Horrible and dishonest. GM blames the dealership. The dealership blames GM.
  • High Service Charges

    4 out of 5 starsby diremb45 on 12/08/2016

    I thank your car dealership charges too much for services (mechanical services). $400 for a fuel induction service. $200 of that was for the 4 cans of BG cleaning solutions you used, or said you used. No wonder a lot of people thank car dealerships are rip offs when it comes to cost of servicing a customers vehicle. Didn't even offer me a discount for retired military, senior discount or continued customer for numerous years.
  • Excellent service

    5 out of 5 starsby felipe7 on 03/30/2016

    After taking my car to another dealership's service department for the same problem three times Brian at Eskridge made me feel that they cared to get the problem solved!
  • Worst Customer Service Ever

    1 out of 5 starsby Jackakeeler on 11/11/2015

    I purchased a vehicle from Eskridge on 10/19/15. When I was in the salesman's (Ron) office he called in another salesman (Bobby) because he couldn't close the deal. I had a few questions for Bobby. He told me that there was a towing package on the SUV I purchased. I took his word for it. When I got home I realized he had lied to me and there was no towing setup at all. So I will have to pay for that out of pocket. Never would have purchased the vehicle if I knew it wasn't rigged to tow a small trailer or jet ski. Also, within 4 days of taking the vehicle home the brakes were squeeking out of control. This is not something you would expect from buying a vehicle out of a dealership. So basically, I have had the vehicle for less than a month and will have a lot of out of pocket expenses because Eskridge lies to their customers and sells cars that are less than ready for the road. I also contacted the manager of the dealership about the issue. He responded and told me he would "look into the issue" and then never emailed me back and ignored all of my emails after that. This is by way the WORST customer service I have ever had. Do not buy from them. No ethics at all.
  • SATISFIED CUSTOMER

    5 out of 5 starsby thecustomer on 04/20/2015

    I cannot say enough good things about Eskridge Chevrolet and Tom Pasch. This was the best car buying experience!!! Price was fair, everyone was responsive and they shipped the car to my NC residence without a single scratch. I highly recommend Eskridge for your next car purchase.
  • Easiest sales transaction ever!

    5 out of 5 starsby zmom1 on 08/02/2014

    We purchased a 2014 Silverado. Everyone was true to their word and made the deal quick, smooth and very enjoyable! We dealt with Chris, Bart and Tom, all great people!
  • EXCELLENT Service Department A++++++++++++++++++++

    5 out of 5 starsby hotmama40 on 10/08/2009

    Just had my Traverse in for normal service. While they were changing my oil they found a leak from my engine that I had forgot to mention. They gave me a ride to work and had it finished by the time I got off from work. They did a great job, and very polite. Thanks Travis you guys are the best.
  • Best experience ever. Small town is the way to go

    5 out of 5 starsby micah1948 on 04/17/2009

    Great purchase experience from beginning to end. Was very fast because of working with my internet salesperson before coming. Had been to two other places and felt like they just wanted to sell a vehicle. Here they wanted to help me get what I wanted and make it easy. The managers were great helping but no problem. I would recommend this dealership to anyone shopping. I bought a used truck and they got it from one of their other locations the same day. Brought it to me to test drive, saved me time.
  • Horrible experience--Felt I'd been scammed

    1 out of 5 starsby bwsquared on 03/22/2014
    updated 04/24/2025

    I was contacted by the internet manager of this Chevy dealership after I submitted info online looking for financing. After 3 days of providing every possible piece of information required for financing and being told I was approved both in writing and verbally, they refused to give me a final price on the car and continued to ask for more and more cash up front. Both the internet manager and general manager assured me they were "taking care of me and would 'make it happed'"! Felt like a scam and was a scam. Beware, shopper. These guys are slick embodiment of the proverbial slimy "used car salesmen." My advice after wasting 3 stressful days with this dealership and still no final price on the car: take your business and hard-earned money elsewhere.

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