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Customer Reviews of Nissan Of Chattanooga East

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52 reviews
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  • Car buying

    5 out of 5 starsby Jerry Brown on 03/18/2024

    I purchased a 2024 Nissan frontier from Nissan of Chattanooga East, and more personally from Mark Spangler. He was extremely professional, courteous, respectful, and very helpful and attending to my every car buying need. he got me exactly what I wanted, and he worked diligently and very hard to get it done quickly. Overall, the entire dealership is the best Nissan dealership in my opinion in all of Tennessee.
    • Jerry, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Lexie Fernandes on 03/20/2024

  • Great

    5 out of 5 starsby Hayley Meyer on 02/15/2024

    Tom was awesome! Thanks for all the help.
    • Hayley, we're happy you found our staff to be so supportive during your experience here at Nissan of Chattanooga East. Thank you again for the great review!

      by Lexie Fernandes on 02/21/2024

  • Great buying experience!

    5 out of 5 starsby Julie R. on 08/24/2023

    Carter was fantastic!! I was looking for a used car within a firm price range. He listened to my situation and preferences, helped narrow down the choices by answering questions honestly, and was easy to communicate with. Hammering out a deal was not stressful and I was even able to add a warranty. They all respected my limits laid down up front and it was a good experience!
    • We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Haley Tracy on 08/25/2023

  • Always Great!

    5 out of 5 starsby MsDianaW on 07/05/2023

    This is the second vehicle I purchased. Carter is a great salesman, I will continue to purchase from Nissan.
    • We're happy you found our staff to be so supportive during your experience here at Nissan of Chattanooga East. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Kennedy Seaton on 07/07/2023

  • Helpful salesman

    5 out of 5 starsby Phil and Ann on 06/20/2023
    updated 06/26/2023

    Mark was very patient and thorough in helping us find our new car.
    • Phil And Ann, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Rutherford on 06/27/2023

  • Wonderful

    5 out of 5 starsby Jks mom on 06/19/2023

    The staff were awesome and made my entire experience easy and quick. My salesperson went over and beyond the call of duty and I appreciate it. Thank you LaQueshia!
    • We're happy to hear you had such a positive experience with our team! We hope to see you soon!

      by Katie Rutherford on 06/21/2023

  • Buying was 'Easy as Pie'

    5 out of 5 starsby Ol' Red's... on 06/15/2023

    We were immediately welcomed onto their lot . We weren't told to leave 'our vehicle' at a gate in order to shop on their lot .... like we were told to do at another of the local dealerships recently. We were encouraged to test drive anything we thought we might be interested in. We were given immediate answers to our questions and there was never any pressure to choose anything at any time.
    • We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Katie Rutherford on 06/20/2023

  • Best experience ever

    5 out of 5 starsby Yolanda on 04/02/2023

    I told him what I was and wasn't interested in. Gave an amount of what I had, and he worked with it. He was very professional, the best salesman I have met.
    • Yolanda, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Rutherford on 04/04/2023

  • Nissan Rogue 2022

    5 out of 5 starsby Nissan Rogue on 03/29/2023

    Sales personnel very friendly and quick to respond every question, they work it out with your request and negotiate with you.
    • We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Rutherford on 03/31/2023

  • Great Sales Experience

    5 out of 5 starsby Mike&Penny on 02/27/2023

    The salesperson, Thomas Faraday, was on top of everything we needed. He helped find the car we wanted and then navigate the sales contract.
    • We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Katie Rutherford on 03/01/2023

  • Love ❤️ my new Nissan Rogue!!

    5 out of 5 starsby SandyKK on 01/26/2023

    The salesman was very professional, attentive and polite. Listened and provided options based on my needs in looking for a new vehicle. The process went smoothly for financing options and terms in reaching a mutually agreeable outcome. Attentive to customer's needs Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
    • Sandy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Katie Rutherford on 01/30/2023

  • Great day!

    5 out of 5 starsby Timothy on 12/23/2022

    Appreciate the efforts made to keep me informed as I waited for the arrival my new kicks. LQ was very personable as we went through the process of paperwork and waiting on the inspection. She was kind, and considerate to check if I needed anything to drink. This is my second time purchasing from this dealership, and look forward to the next opportunity in the future. Thank you!!!
    • Timothy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Katie Rutherford on 12/28/2022

  • Best experience in a long time!

    5 out of 5 starsby desean29 on 06/07/2022

    Mark Spangler made buying our new Armada the best and easiest experience we could have hoped for.
    • Thank you for your kind words and this wonderful review! We hope to see you soon!

      by Katie Rutherford on 06/09/2022

  • Had my 45,000 service

    5 out of 5 starsby jcurlytop52 on 06/29/2021

    I took my car to Nissan East to get oil change, I was due for the 45,000 miles maintenance so I decided to do that. Also needed some belts changed. Was told my car would be done around 4 so they gave me a ride home. I got a call an hour and half later said my car was done. So it didn't take that long . Sent someone to come pick up to take to dealer so I could get my car. I was very happy with the service.
  • No BS car buying experience !

    5 out of 5 starsby Murano Driver on 06/20/2021

    Went to several dealerships in the area looking to purchase a new Murano to no success, a lot of runaround talk. At Nissan of Chattanooga East I was promptly met on the lot by Mike Goza, he was very personable and professional with none of the normal BS. We discussed what I was looking for and pricing concerns and quickly astablished a workable agreement. The paperwork was completed in a timely manner and I drove away in my wife's new Murano. One of my best car purchase experiences, thanks Mike, great job! If you want to deal with a honest professional go to Nissan of Chattanooga East and ask for Mike Goza. PB
  • Rogue first service

    5 out of 5 starsby Mark Gluck on 05/08/2021

    Excellent service! Jeff Moson is my service advisor. With Jeff I can trust that everything gets done at the time agreed upon, I get a ride to/from my office, rates are reasonable and my car is washed after they're done! Jeff
  • Oil Change

    5 out of 5 starsby Jim Hixson on 12/04/2020

    Everything completed as expected
  • Good service

    4 out of 5 starsby Mad Max 2019 on 11/13/2020

    Waited a little longer than I wanted for my oil change but they now can send you a text on the status of your vehicle and suggest additional services. You can review it on your phone and accept or decline services as well as see the total...nice feature!
  • Service

    5 out of 5 starsby Deidre1 on 10/09/2019

    Mike is great. He always takes excellent care of my Murano!!
    • We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

      by Kaylin Maples on 10/11/2019

  • Thomas's. Department

    5 out of 5 starsby ThomasS. on 07/18/2019

    Very pleasant experience...will definitely use this dealership for all needs
    • Thomass., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Chattanooga East. We hope you have a great day!

      by Nissan of Chattanooga East on 07/22/2019

  • Great Service

    5 out of 5 starsby calvin hayes on 04/05/2019
    updated 04/11/2019

    Great service, and great people
    • Calvin Hayes, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

      by isellcars61 on 04/22/2019


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