Lithia Chrysler Dodge Jeep Ram Fiat of Spokane
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Customer Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Spokane
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THEY MADE IT EASY!
by Pandy on 02/25/2025
I needed to trade my Jeep in for something with more seats. Between the sales manager and my sales guy, they made the process easy for me. I gave them my specific needs and they found the perfect vehicle. I was limited with my time and very… particular about what I wanted to spend, and they made it happen.
46 reviews
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THEY MADE IT EASY!
by Pandy on 02/25/2025I needed to trade my Jeep in for something with more seats. Between the sales manager and my sales guy, they made the process easy for me. I gave them my specific needs and they found the perfect vehicle. I was limited with my time and very… particular about what I wanted to spend, and they made it happen.julie Winkler
by Amelia2018 on 06/12/2018Went in to get a extra key fob. This was my first appt at Lithia and I can't say enough about Julie she was over the top, home runner as my service advisor she answered all the questions about my Jeep Cherokee, I had just bought it and… wasn't sure how things worked on it I now feel very comfortable driving it. Thanks Julie PS price on key fob was kinda pricey.Great Service!
by Missiletech1 on 04/14/2018Lithia has done a great job servicing my Ram 1500. I have been quite pleased with the courteous and professional staff and the timeliness of services completed on my vehicle.Very poor customer service
by HRose81 on 04/13/2018Purchased a used vehicle and was in daily contact with salesman. Even so, the car was not ready or cleaned at the time we had agreed I would pick it up. The salesman made a mistake and confused the day of pickup. Then he forgot to attach… the temporary license which put me in legal danger. I had to make a special trip back to the dealership to pick up the temporary tag. When I asked for some sort of recompense for the inconvenience and danger their mistakes had caused me, I was offered "candy for the kids" or "girl scout cookies." I asked if it was Lithia's policy to make customers pay for their mistakes and was told that everyone's time is valuable and "if I had to give something to everyone who waited longer that expected for a detail we wouldn't make any money." I understand that mistakes happen but I don't expect to have to pay for the mistakes of others. It's really unfortunate when a company with such a good reputation employs people who fail to live up to their high standards.Lithia Review
by seanowens on 03/19/2018Zachary Pyatt made the buying experience very pleasant. He was very friendly, helpful, patient, and didnt place any undue pressure on us during the purchase process.excellent experience, great choice or selection on vehicle I desired, total
by biffmalibu on 03/02/2018Lithia Chrysler jeep ram of Spokane has always treated me with respect and they are very fair on their sales and deals. everyone is friendly and courteous. they prepped and detail my new dodge Durango sxt before i left the establishment… very pleased with sales person steve Wilson.Look out forced Service plans attached to lower interest rates.
by CodyRenner on 03/04/2018Watch for crooked finance guys selling extrened warranties with will get you lower finance rates. This is just a hook dont bite it. Walk away like I did and come back next morning with a new crew and got 3 points lower with no commitment to… service plan.The Best.......
by Frustrated113 on 02/21/2018updated 02/28/2018I have bought 3 cars over the last 5 years, from the same car lot (not my choice, it was his). Going from a lot that you feel like you are just another person, to one that treats you right. All my cars will be bought here.After warranty work
by papajack58 on 02/22/2018My warranty had expired when my DEF level gauge had quit working. The dealership went to bat for me with factory Fiat/Chrysler and was able to get the replacement/ repair work done under the warranty coverage. Saved me a few hundred dollars… in repair costs.2018 Jeep Wrangler Sports JK
by Myfirstjeep333 on 02/10/2018Amazing customer service, no pressure sale, we told what we wanted and we got what we wanted. Chris the salesperson and Chris the finance dude were both attentive to our needs with spectacular customer service.Great Service
by swest87 on 01/30/2018updated 02/08/2018First time dealing with Lithia dealership. They answered all my questions and was very helpful. Wish I would have spent a little less time there, but it was not due to the dealership speed at getting paperwork completed. Friendly and nice… staff from every level.2017 Jeep Grand Cherokee Limited
by Dbrandall57 on 01/31/2018We had Greg Tiemann as our Sales Assoc. He was fantastic! He took us for 2 test drives, explained all of the various available options and made sure I had hands-on experience with everything the car had to offer. I felt very comfortable… driving the car with him and he was extremely patient with all of my many questions. Just an all-around great experience and I LOVE my new Grand Cherokee. P. S.- financing was super easy because of the relationship you have with my credit union.Lifetime Oil Changes
by Missiletech1 on 01/03/2018Wait time was a little longer than expected but not excessive...they seemed to be short handed that morning. Customer service was very good, no complaints. Would be great if they would do a courtesy wash :-)Julia treats customers right!
by JWebRam3500 on 10/01/2017Julia did a great job! She was very professional and had me in a rental car very quickly as soon as she learned the tech would need my truck overnight. Very impressed! Thanks for a great job! Customer service was her top priority!Sales personnel and product feedback
by Happybunch on 09/24/2017I shopped at many dealership before deciding to lease my new vehicle from Lithia Chrysler Jeep Dodge Ram of Spokane. I got a Jeep Compass Sport. Christina and Gino were friendly and very knowledgeable about the options of each vehicle I… looked at there. The financing was a simple and expedient process. I would recommend Christina and Gino to everyone who wants a pleasant car buying experience!Friendly and Professional Service
by Missiletech1 on 09/17/2017Received friendly and professional service from Lithia Dodge-Chrysler service department. I had purchased OEM side-steps for my Ram 1500 and they were installed in less time than I had been expecting. Completely satisfied with the… installation and service team.2017 red jeep wrangler unlimited
by RedJeepWrang on 07/10/2017updated 07/25/2017Enjoyed all employees I interacted with. Best car buying experience I have had. They were busy the day I was in and it took a while to get to detailing my Jeep so I could get out of there!car service
by northwoodsman on 07/09/2017updated 07/25/2017Upfront quote. Finished the job quickly.Cleanly add DEF to my truck
by Scotthamilton on 07/10/2017updated 07/25/2017Fast effective service, drive in, 10 minutes, drive out! Excellent Service!Jeep Wrangler Service
by Visigoth451 on 07/23/2017Scott Kovalesky and his team always do well by me.Very friendly
by 4Lindamaltese on 07/05/2017updated 07/17/2017Nice waiting room cool comfortable, work done in a timely matter. Our first was given back to us clean and neat. Love are little car fun easy to drive. Would come back here again give them a A+++
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