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Customer Reviews of Baugh Ford
Review type:
Great customer service
by Zipp034 on 12/21/2023
Brad and Tommie were beyond great in helping me through the process of buying my Bronco from over 500 miles away! Will definitely purchase from them again in the future.
14 reviews
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Great customer service
by Zipp034 on 12/21/2023Brad and Tommie were beyond great in helping me through the process of buying my Bronco from over 500 miles away! Will definitely purchase from them again in the future.2013 Ford Edge
by missykearly on 05/05/2023I love the vehicle. It has so many extras that I'm still learning. The back up camera wasn't working so I asked the salesman about it. He told me some models didn't come with a back up camera and this particular vehicle was one that… didn't come equipped with one. When I would put it in reverse and error come up on the screen. I googled the back up camera not working and there were a few different reasons, once being a short in the wire. After a week of driving it the camera started working but was blurry. I plan on tracking down the wiring issue this weekend so the camera works all the time and isn't blurry. I won't hold that small issue against them. The process was very quick and they were all very friendly.Scheduled Maintenance
by BigAlCotton on 03/23/2023I brought 2020 F-150 in for scheduled maintenance with my milage at just under 21000 miles. The service writer didn't seem to understand what I wanted. I told her in the owners manual there is a list of scheduled services to be performed… at every so many miles, I wanted everything due by the mileage on my truck. I also was in for a safety recall for wiper blade arms (third attempt)RAWK STARS!
by Billy Steele Jr on 04/03/2021RAWK STARS ALL Y'ALL! Brad Blankenship and the staff at Baugh Ford made purchasing a vehicle probably the greatest experience I've ever had! They give new meaning to the term "Customer Service" and went out of their way to accommodate… every request! For your next vehicle purchase I HIGHLY RECCOMMEND you ask for Brad Blankenship at Baugh Ford in Clanton, AL.Service on transit van
by Jody Elmore. on 03/12/2021Had a great experience. I called to get my Transit van serviced and the young lady said, to bring it on in. I got it there, She got my information. Had it ready to go in about a hour. Very friendly and would recommend.New car service / oil change
by Anthony b on 08/01/2018updated 08/09/2018Excellent service and very courteous.Glenn Lacey
by Gene Lacey on 08/06/2018Very good professional service. Everyone so nice and helpful. Received great customer service and at the price quoted.Vernon Lee
by Vernon Lee on 07/09/2018Baugh's service department is outstanding. My personal dealings with Brandon and Kerry has always been terrific and the service department personnel do an excellent job of taking care of the needs of my Ford Explorer and Super Duty F250… truck. I really can not say enough good comments about the group as a whole as they are truly sincere, caring and professional about taking care of their customers from my personal and long term involvement with Baugh's sales and service team!!Mustang owner
by Elenore on 07/09/2018The service department is a delightful group of people. They are all alert and attentive, and they treated me with respect and courteousy. It is always a very pleasant experience to visit Baugh Ford.2018 ford fusion purchase
by gary moon on 07/03/2018great job! We accomplished every goal set in our purchasing choice both financially and peace of mind.Oil change
by Phyllis on 07/01/2018Always fast, friendly, honest service.Excellent Service!
by marvinw on 06/24/2018Baugh Ford of Clanton, Alabama, showed extraordinary customer service in repairing my truck. They are a team of highly skilled and professional staff, and the staff was very friendly.Gle
by gelacey on 06/21/2018Baugh is professional and friendly. Very helpful in explaining the issues with your vehicle. Timely and fair on pricing.Expensive Used Cars
by thomas74 on 02/14/2012updated 04/25/2025I stopped by Baugh to check on the prices of a couple of used cars, and found their prices to be quite a bit more than other dealerships. The dealership didn't seem to want to negotiate much on the price.
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About our dealership
At Baugh Ford, we are devoted to serving all of our customers to the best of our ability. We provide a comfortable hometown experience for you, without the pressure you might find elsewhere.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
What sets us apart
At Baugh Ford, we are devoted to serving all of our customers to the best of our ability. We provide a comfortable hometown experience for you, without the pressure you might find elsewhere.
Amenities
- Instant Financing
- Cable Television
- Television
- Express Service
- Customer Lounge Area