Today 9:00 AM - 7:30 PM
Customer Reviews of U-J Chevrolet
Review type:
14 reviews
Sort by:
[non-permissible content removed]
by S Romine on 10/09/2023I was told the low offer I received was because they could only sell my trade-in for the amount they showed me. I believed them. Now, my trade-in is on their lot for $4000 more than they told me. Lies. I am so disappointed. How do… people sleep at night knowing what they are doing? I guess it’s right- the dealer always wins.Check brakes and oil change.
by sweetie on 08/09/2022Well, I am glad Audra realize my brakes was not needed at the time of service and they honor by me not paying for my oil changeGreat service!
by Robyn T on 06/19/2022Technicians took me and my car in right on time. My car was done within two hours.Do not buy from here
by Unsatisfactory sale on 06/10/2022They do not honor their internet prices, their customer service is horrible. It’s worth the drive to Daphne not to buy from them.did not replace anything
by Menosha Bettis on 03/24/2022Most [non-permissible content removed] dealership I've ever been to!!!!! if you are military do not go there! they do not honor veterans!!!! they lied to me and told me they can only give me a $5 discount off of a large amount!!! I took my… car in to get fixed they told me was fixed when my husband looked under my hood none of my parts were replaced Literally had to the call the company to get them to suggest what dealership to take my car to besides them so if you want your car fix properly do not go to U J Chevrolet on airport BlvdCheck Engine light
by Steve Zito on 08/06/2021UJ was able to schedule me within a reasonable period of time. They diagnosed the problem and fixed it the next day. No complaints.Oil Change
by Notsure on 02/18/2021I was a little disappointed that the gentlemen did not top my fluids off. I had another business to check my water level (just curious, no issues); it was discovered that I needed water and that my brake fluid was very low. My tires were… also deflated, which is understandable because of the drastic temperature change; I just thought that they would have checked those things as a common courtesy. All of these issues were discovered the day after the Oil change. The manager explained the reason the Oil change "Took so long;" equipment failure. That in itself made me quite nervous.President Mobile Bay Overhead Door
by John Morgan on 08/27/2020Emily McCarron (Director of Commercial Sales) was amazing to deal with. Emily's product knowledge is second to none and is most helpful with every aspect of purchasing a vehicle. The attention to detail I received was great, before and… after the sale.uj chevrolet service and sales
by frank steele on 02/22/2019updated 03/05/2019very professional and politeFred
by Freddiebee on 10/24/2018Service dept is very well organized and efficient!Fast service ,quick approval
by Clinton9 on 06/07/2016I was approached by a salesman as soon as I drove up.He asked me what I was looking for in a truck.I saw a truck I wanted and he quickly started it up and opened the doors so I could check it out.Papers were written up and I was approved… in no time.I drove my truck home that day.[violative content deleted]
by d976 on 04/17/2011updated 04/25/2025My wife was unhappy with a fairly new car purchased to replace an aging SUV so since a close friend of hers had just bought a new Tahoe, thats what we went looking for. An ad in the local paper had a very good price for a new Tahoe with… several rebates attached. We went to the dealership and were greeted by a friendly salesman who wanted to show us everything else other than what we were looking for. After walking around the lot for close to an hour, the salesman at first said that the advertised Tahoe had "just been sold" then finally admitted that it had never existed. I was fuming. While looking around some more, my wife found the SUV she wanted and then the games began. The car we were to trade in, a 2010 loaded Toyota Avalon Limited, with only 7k miles, was looked over by the Used Car Specialist. What happened next was a nightmare. They came back with a value of less than half of what I had paid for it just 10 months earlier. Their explanation was that " No one likes sedans anymore, everyone wants SUVs". "We are practically gonna have to give the car away and not make any money on it". I asked where they got their info because the Edmunds and Blackbook value were almost twice the offer. They told me that the Edmunds and Blackbook values "really do not apply to the Mobile area". I almost came across the desk at that point. I then asked how they had came up with that number and they told me that they have friends down the road at Palmers Airport Toyota in the used car dept. The salesman said his close friend over there that is the Used Car Manager told him that price. I almost had a come-apart right there on the spot. I had purchased probably 6 cars from Palmers over the last few years and had my cars serviced there so I practically knew all the salesmen and management. We promptly got up and made our way to the door dragging about 3 salesmen with us. After finally retrieving our car keys from these [violative content deleted] we left. I went straight over to Palmers to find the used car fink and when I told him what was said he laughed and told another sales guy "hey, we have another one!" He told me that someone comes over there about 2 or 3 times a month with the same story. At any rate, we bought a new Sequoia and got a good trade-in price on the Avalon. We have never been happier. Take my word for it, DON'T DO BUSINESS AT U-J. THEY ARE [violative content deleted]
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Equinox
Videos
About our dealership
Mobile's Oldest GM Dealer
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Television
- Vending Machines
- Collision Repair/Body Shop