BMW of Montgomery
Customer Reviews of BMW of Montgomery
Review type:
New M2 purchase
New M2 purchase
by GoKevinC on 03/01/2025I contacted the dealer to make offer on M2 and purchased the car two days later. Everything was handled well and as agreed upon. Dealer shipped the car to me and the entire process happened from a Monday to Friday.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PR
by NJ22191 on 01/24/2025I recently had the pleasure of working with Tyreek and I couldn't be more impressed with the level of customer service he provided. From the moment I walked in, he greeted me with a warm, friendly demeanor and took the time to truly… understand my needs. Rather than pushing a hard sell, he offered thoughtful recommendations and was incredibly patient as I weighed my options. What really stood out was his product knowledge—he answered all my questions clearly and even gave me insights that I hadn’t considered. He also went above and beyond to make sure I was comfortable throughout the entire process, providing updates and ensuring I had everything I needed. It's rare to encounter such genuine care and professionalism in sales, and I’m grateful for the experience. Thanks to Tyreek, I left feeling confident in my decision and with a great sense of satisfaction. Highly recommend!We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good dealership
by Montgomery on 12/28/2024Excellent sales attentionThank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience!
by kmjones on 12/27/2024Tyreek made the experience as smooth as possible. He’s an excellent representative of BMW.Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mr
by Chief D on 12/21/2024updated 12/27/2024Great, was well familiar with the vehicle we wanted to buy., I rate him a 10 compared to all the Siri salesman that I have dealt with in the last 20 years.Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Buying Experience!
by JAMiller on 12/08/2024Buying a car at BMW Montgomery was a Wonderful experience. Our salesman, Tyreek, was knowledgeable, patient and helped us to get an excellent deal. Highly recommend.Hi, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!
I7
by Marine/navy on 06/05/2024Madison was outstanding. Helpful all the way through the process. Listen to the customer and that is what she did. Second car from her.We're happy to hear you had such a positive experience with Madison and our team! Thank you, and have a fantastic day!
Mrs.
by Carmen1 on 05/31/2024Everyone was friendly and the salesman and financial person were awesome, thank you Daniel and Miranda.Thank you for taking the time to let us know how we did. We hope you have a great day!
7 Series
by 7 Series on 05/24/2024Great sale staff, Tyreek went above and beyondWe are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Poor Customer Service
by H NeJuan on 05/25/2024BMW of Montgomery Service Department has very poor customer service. They don’t return calls nor respond to text messages. I had to take legal action BMW MGM and BMW North America. The Service Department, Chad Jackson lacks knowledge and… integrity. He is a pathological liar. I wouldn't trust any advice he gives to customers. I have owned 5 BMW’s and the service has really changed during the past 3 years. I would not recommend this branch.BMW of Montgomery Alabama
by RobBart on 12/31/2023Exceptional experience dealing with the folks at BMW of Montgomery. Brett Echols and Jordan did a terrific job ensuring the lease on my 2024 BMW iX went smoothly. Got a good deal too! Always a great selection of high performance used cars,… thanks to Brett. Check out their webpage.Robbart, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Great trade experience.
by Mike OK on 11/05/2023BMW of Montgomery had a vehicle I was interested in trading for. I live 4 hours away, but they arranged a VIP trade inspection and test drive on my schedule. The experience was a great one, and they gave me a fair trade value for my car.Mike, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy experience.
by voter98 on 02/01/2023Had two sales associates working with me, Madison and Tyreek, both knowledgable and professional. Purchased a CPO BMW X5. This was my fourth purchase from this dealership.We're glad you had such a wonderful experience with us! We hope to be of assistance again in the future. Have a wonderful day!
Great experience
by Terrell W. on 01/24/2023Calvin C. sold me my 2023 X1 and I couldn’t be happier!! Great customer service , I didn’t feel pressured nor was he fast talking me . Patient and answered all my question.We appreciate your positive review about your recent experience with us!
BMW of Montgomery Experience
by Stephanie T. on 05/27/2022Tanajah was wonderful! She is very professional and very helpful. This was truly a pleasant experience.Hi Stephanie T., we are very happy to have provided you with such a positive experience!
BMW Montgomery Dealership Sales
by Disappointed on 11/23/2019The Service Department has been consistently incredible for years, but the Sales team overall is average. My Sales Advisor was good, and I felt he was trustworthy; but I was very disappointed in the sale closing facilitated by the Business… Manager who left me feeling a little scammed. Six days after the purchase of a new vehicle, I called and left individual voicemail messages for the Business Manager and the GM; four days later, and I’ve received no return call from individual. Consequently, I’ve chosen to go elsewhere to purchase another vehicle for my daughter.Hi Disappointed, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (855) 984-2417 so we can understand your situation better in order to try and turn your experience around. Thank you, BMW of Montgomery
BMW 535i Service
by FLMadrid on 10/18/2019The team at BMW of Montgomery we’re outstanding! They quickly determined the problem with my 535i and kept me informed on the repairs. They greeted me with a friendly smile and welcome. Greta facility also!Flmadrid, we're happy to hear you had such a positive experience with our team! Thank you for the review, and we hope you have a great day!
Exceptional Service
by Llocklier on 10/06/2019updated 10/15/2019The team is always friendly and today they were very fast which worked well with my schedule.We're so happy we were able to help you out & get you back on the road! Please don't hesitate to stop by or give us a call if you're ever in need of additional service. Have an awesome day!
Service Department is excellent
by Michael on 08/31/2019updated 09/11/2019Great service and quick turn around time. And i love getting a clean car back!Michael, we are so pleased you enjoyed your visit to BMW of Montgomery! Thank you, and we look forward to your next visit!
Service with a smile..........
by TigerFamily on 09/09/2019Everyone I met from the time I got there until I left was super nice and helpful with any question I had. Made sure I had nothing I needed/wanted that hadn't been addressed/handled. Will definitely make this location my GoTo for future… service needs.Tigerfamily, we're happy to hear you had such a positive experience with our team! Thank you for your feedback, and we look forward to your next visit!
Excellent Service
by Ollie Gable on 08/22/2019I have always had excellent customer services at BMW. The customer service rep, Brian Brasington is a great access to the company. He is knowledgeable about his job and very courteous.Ollie Gable, thank you for sharing your positive experience with us! We hope to see you again soon!
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Haley Bada on 03/04/2025