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Customer Reviews of Riverside Chevrolet

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5 reviews
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  • Riverside Chevrolet - Wetumpka, Al

    5 out of 5 starsby dbboyce1144 on 02/17/2025

    Everyone from the salesperson (Gina Dunkin), thru the manager and Finance were extremely knowledgeable about their product line and financing/leasing options. They made this a relatively easy and painless process. Ms. Dunkin took time to help me set up my phone, MyChevrolet, and explain the new features. She also encouraged us to call if we had any questions.
  • Great place

    5 out of 5 starsby MiguelT on 02/06/2025

    Laurie the service manager is great. Always a pleasant experience with any of the employees at Riverside. I’ve been using them for over 35 years.
  • Ms Kay Smith

    5 out of 5 starsby Kay Van on 07/25/2023

    Riverside Chevrolet has been our hometown dealer for the last 3 vehicles we’ve bought. They perform all the service on our vehicles. I trust them and depend on them they provide quality service with a friendly dependable attitude.
  • mr

    5 out of 5 starsby justjepit on 11/29/2020

    Second service done on time and completed on time
  • VERY DISAPPOINTED

    2 out of 5 starsby BusinessPro on 02/10/2014
    updated 04/28/2025

    Very disappointed with the service department at Riverside. Initial warranty service repair was not completed as originally promised resulting in a secondary trip to the service department. Upon my return trip I was told that the additional part had to be ordered and I would be called when it arrived. One week to the day later and still no phone call so I called Ms. T. in service and she informed me the part should be in the following morning. Ms. T. again stated she would call me when they received the part & schedule my appointment. Three more days have pasted now and still no phone call! I guess I'll have to wait another couple days, that will be week number two, then call Riverside Service back yet again. Let me also say that this is a new vehicle with only a few thousand miles on it meaning it's all warranty service work. What's the Service Problem at Riverside??? It is the worst service experience of my 35 years driving and/or punishment for not buying my Chevy from them. BTW, I did go to Riverside sales FIRST but they didn't have what I wanted and were unable to get it so I went elsewhere.

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