Chevrolet of South Anchorage
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Customer Reviews of Chevrolet of South Anchorage
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61 reviews
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Oil change and vehicle review
by Water_Guy on 04/05/2016Since purchasing my new truck at Lithia Chevrolet of South Anchorage, I have had only excellent service and support for all of my needs. I can truly say, I would recommend this facility and its service team to any and all friends and family… for more of the same - way to go CSA!!!Hart is awesome!!
by Alaskawoobie on 04/05/2016Hart took the time to explain what was needed to repair my vehicle. The techs made sure my vehicle stayed clean during the repairs and I had my vehicle back when it was promised.Oil Light
by SantaJack on 04/03/2016dealer took me right in and set me up with a loner car for the time it took them to complete the work as parts had to be ordered.Professional great service
by Racingblood on 03/15/2016updated 03/28/2016They really take care of the customers. Provide a great service and professional friendly environment that make you feel welcome.exceptional service
by glodeawn on 03/22/2016polite,courteous and proffessional people2015 Chevy Silverado
by JRWilliams on 02/15/2016updated 03/03/2016Came in for an oil change and asked about a recall item that was needed. Chevrolet of South Anchorage did the recall on sight without a wait.Oil Change and service
by Leona_C on 02/18/2016updated 03/02/2016John in the oil and lube department gave me a great experience. I was waiting for my vehicle to get an oil change. He kept me informed and gave me an honest answer with my vehicle. He is a change to my last car purchase experience who… almost turned me away from coming back to this dealership. Awesome guy! I have purchased 6 vehicles from this dealership since 2000 and Hart in service has always been a pleasure to work with. He is always helpful and pleasant to deal with. He lets me know exactly I need done instead of adding on unnecessary services. Great asset to the company! Very knowledgeable.Edgar
by GabeWhite on 02/02/2016updated 02/17/2016Edgar and Steve were very helpful, they took care of all of the problems that I brought my 2015 Chevy Spark in for and, while I was there, notified me of a recall for the computer system and took care of that as well. And after that I used… there shuttle, which Edgar was kind enough to contact for me, and only had to wait about five minutes for it to arrive. All around, I had a great customer service experience.Great job again!
by Ltoddpisthe1 on 02/16/2016Hart always does a great job. Thank you again.Great service!
by Akgunz91 on 01/26/2016Living so far away from a dealership can make scheduling difficult but we have always been treated well. Shane and Art have been very accommodating when it comes to servicing our vehicle even on the weekend.Oil change, tranney fluid flush
by Jason_Jerome on 01/23/2016Great service. Good prices.Thanks!!
by canoesmom on 01/20/2016I appreciate John and Jamie taking care of us. It was a quick and painless experience getting the car. Love how it drives!Excellent Service!
by Alaska1956 on 01/23/2016Joshua Kitchen, the Service Adviser did an excellent job and kept me informed during my truck's repair. The vehicle was delivered as promised.Great job. Thanks
by WorkCompleted on 01/20/2016Landon did a great job and gave me great service and was very professional. The job was completed timely and under estimate.Mostly Okay, But Still a Salesman
by Steve1970in on 01/03/2016updated 01/14/2016I looked at multiple trucks and the sales people were very helpful in answering questions, advising what they had available and showing me the vehicles. When it came time to finalize the deal with the Finance group I feel like they revert… back to sleazy when they "don't know the answer to that one" or try to push overpriced add-ons to make their profits. Also, I was told my truck would be ready the next day with the add-ons I agreed to, but when the next day came they were suddenly "swamped" and now it's 5 additional days before my truck will be ready...it's disappointing to be told one thing to get the deal and then that commitment is out the window once the deal is done and no recourse for the buyer. It just says your dealership is typical, [non-permissible content removed]"used car salesmen" selling new cars. It would be nice if you were different, but you're not.Running Board Install
by AKAirwrench on 12/19/2015Running boards where installed. Also truck had a scratch from before I purchased it and it was removed. The work performed was excellent and was completed ahead of schedule.Purchased New Silverado
by 27hyperion on 11/02/2015updated 11/16/2015I worked with Carl and he was awesome. I brought him specs and he was able to help me find an better truck with more features and accessories for the same price range I was working in.Happy with my new truck..
by Littlelbit on 10/18/2015updated 11/11/2015My appointment was on time. The sales staff was friendly and attentive. The showroom and the restrooms were clean. The salesman was friendly and we had a great time just chatting along with working on numbers so I was able to get the… vehicle I wanted. I would recommend this dealership to other folks.Headlight Recall
by bsgenerous on 10/02/2015updated 11/04/2015Work was done on time with not problems to report.Excellent Service, once again!
by NorthWes on 10/12/2015Kenny and the friendly service team at Chevrolet of South Anchorage got my truck in the door after work on a Friday evening, and had me back out the door by 8:30pm same night. Attention to details included reminding me of 100,000 mile… service requirements and accurately quoting what my service call was going to cost. Getting the truck back that same night let me use it all weekend long taking care of other tasks. This is why my truck has been serviced by Chevrolet of South Anchorage since it was purchased in 2003. Efficient and friendly service staff, excellent troubleshooting, and attention to details have helped keep my truck on the road for over a decade - I wouldn't go anywhere else!
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