Customer Reviews of AutoNation Honda Chandler
Review type:
Service saved the sale
Pilot service
by Grueder on 04/23/2025Kyle are service writer did an excellent job as he always does. We were kept informed thru the whole process.Best experience ever!
by Lauren.singe on 04/23/2025Lisa handled some longggg overdue maintenance on two vehicles. I am NOT a car person and this was all new for me to handle myself and she was amazing. She explained everything in detail and gave me options. Love love love her!Hi Lauren, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Service saved the sale
by Hatch Mom on 04/21/2025After a disappointing interaction with another sales person that sold the first car we were there to see as we arrived for a scheduled test drive, Clayton went above and beyond to help us get the car we were looking for. He found a newer… model at the same price 13 miles away. He picked up the car and met us again for a yest drive. He went out of his way to keep the time we were waiting as brief and productive as possible. I have total confidence in the entire transaction today. I am thrilled with my purchase. A huge thank you!Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mr Robert J. Henrique
by Cactusbob on 04/17/2025Had 4 new Tires put on my 2006 Honda Pilot EX-L. They gave me an estimate of work they said needs to be done. I found it to be extremely high and I have no way of knowing if this work actually has to be done or if the estimate is being… inflated. Some of the discription of the work is vague of the parts to be used. This is not the first time I have had a problem with inflated prices.Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you are willing, please call our General Manager at (480) 505-5186 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Little highlighter thing
by Ashley J on 04/12/2025From the sales manager, sales associate, and finance guy I had the best experience. They are amazing and I would recommend them to anyone!Hi Ashley, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
CR-V Routine Service
by Smurthy on 04/09/2025The service manager was cordial and explained to me needed 30,000 miles serviceHi, thank you for taking the time to share your feedback with us. We hope you have a great day!
Quick, efficient, honest & kind
by SW in Gilbert on 04/09/2025They were quick, efficient, honest & kind.Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Happy shopper
by Victor garcia on 04/06/2025This dealership was very transparent with me. They should me everything they repaired on the truck I was interested in. Their pricing was pretty good, I feel like I got a good price on the F-150. They even offer a bumper to bumper warranty… on a 13 year old truck. I was very happy with the whole process. And I love my new to me truck!Hi Victor, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service review
by Matthew on 04/01/2025Michael Culbertson was friendly and professional throughout the entire service experience.Hello Matthew, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Service
by lpvance on 03/27/2025Mike Culbertson has been my service tech for several years. He is very professional, friendly, efficient, and always takes the time to answer any questions I have.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best car buying experience ever!
by DeeMann on 03/13/2025We had research the Honda CRV online extensively and knew exactly what we wanted which was the ExL two wheel drive. We searched on Autonation’s website. We were contacted by Berrin via email and let him know what we wanted. He made an… appointment for us to come in to the dealership. We got a very fair price on our trade in. There was never a feeling of hassling either way. This was by far the best experience we have had with a car dealership!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Services Performed Not Needed
by Pat on 02/12/2025The selling side is wonderful. The Service side not so much. Make sure you are completely informed of your car’s needs before going to the Service Department. You may come out with thousands of dollars of unnecessary services. Will… never return here for Service or Purchase.Hello Pat, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-5186 to discuss what we can do to help.
Excellent Service and Repair
by Vicki O on 01/28/2025Had multiple issues with car, service advisor was professional, friendly and explained all needed repairs and best advised how to proceed and prioritize repairs.We are pleased to hear you had such a positive experience with us, Vicki! Don't hesitate to call us if you ever need anything. Be safe on the road!
Worst Dealership in Arizona!
by Jason on 12/17/2024This was by far the worst dealership I have ever had the displeasure of dealing with in my 50+ years. You made my wife and I feel like we were nothing more than dollar signs. We needed help in a difficult situation and as soon as we decided… not to purchase a vehicle, you wanted nothing to do with us and refused to help us further. We're now fighting a bill from Honda Financial that could have easily been avoided if you had extended any resemblance of customer service. Any empathy for a tough situation as one human to another. BUT...there wasn't any MONEY in it for you, so thanks for being a barrier instead of an aid. This is why car buying makes some people want to throw up or ask for a root canal instead of buying cars from dealerships like yours.Hello Jason, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-5186 to discuss what we can do to help.
Great service all the way around!
by Jessica on 10/12/2024Great service on my car. Nate is extremely knowledgeable and informative. Awesome, HONEST team! I have and will continue to recommend AutoNation Honda Chandler to family & friends. Thank you.Hello Jessica, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.
good experience in a car lot? Impossible! Try Autonation Honda!
by Tracy D. on 08/07/2024came in to view and test drive a Honda CRV. Recently I tried to do this in two other dealerships and when I arrived they suddenly had sold the vehicle I was interested in. I was disillusioned and didn't trust much of what any dealership… had to say. However, Autonation Honda said they had the car, and there it was, and after driving it and talking about features, I purchased this vehicle. I am happy with my purchase and would recommend this dealership . I felt like it was an honest deal, and I can't say that about many car dealerships that I have dealt with in the past. Thank you!Hello Tracy, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.
A better car dealership
by Faijul Amin on 07/21/2024I visited several Honda dealer in Chandler, Gilbert, Scottsdale, and Mesa area. This is one is the best. I worked with Boris, he is a nice person and explained me well.Hello Faijul, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Bought used
by LeeJ45! on 04/15/2024I had an excellent buying experience with Bruce at Auto Nation Honda in Chandler. I found the vehicle on line and approached them to get a look at it. Bruce never pushed but simply listened to me. Once I made up my mind this was it, he… and the team there went to work pulling all the details into place. It was a great experience.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Refreshing
by Kellysue on 04/10/2024This dealership has it dialed in. They were attentive, caring and got me in and out in my new car in record time. Roger, Ash and Zach… thank you!!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
New 2024 Honda Civic Purchase
by Shea D. on 04/02/2024I purchased a 2019 Honda Civic here new and had it serviced here regularly. Always felt the advisors were up front and honest and was happy with my experience. This lead me to come back to look into trading in my 2019 Civic to flip it into… a new Civic. I was happy with all my interactions during the process, the sales advisor that I worked with, Corey, was great both through email and in-person. He made the sales process easier and I felt he went the extra mile before, during, and after the sale transaction itself. I also felt it was easy to deal with the sales manager and financial advisor through the typical back and forth that goes on during the sales process. Left happy and feeling good with my purchase and I'm excited to be cruising around in the new Civic.Hi Shea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Subaru Forester - used 2019
by Robert . on 03/21/2024They were very nice and did not make me feel pressured any. They let the car do the selling, not the agent.Hello Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 04/22/2025