Customer Reviews of AutoNation Honda Chandler
Review type:
Great Experience!
Internet sales
by Alvin Bose on 02/24/2023TJ was a great help. He sold us the accord for MSRP! He was patient, understanding and very helpful when we had a lot of questions about the car.Service Review
by Partida56280 on 02/24/2023Had to wait quite long but their lounge is very comfy and their complimentary coffee was very good.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
2023 Honda Accord Sport Hybrid
by KennethR on 02/23/2023In late December Jeff Burrell messaged me and asked if he could help with any question about a vehicle on your website and a few days later i put an order in for the 2023 Honda Accord Sport Hybrid. Jeff kept me updated on the car and it… came in February 22. He called and told me it was in and we went to your location in Chandler to do the paper work. Thank you Jeff and everyone else that was involved in the transaction . I was pleased to get what i wanted for my trade in after a little haggling that made the deal final. Again Thank You to everyone especially Jeff Burrell.Hello Kennethr, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Routing Maintenance
by SamHonda on 02/21/2023Excellent and courteous service.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Lori Prince
by Lori Prince on 02/18/2023I had a wonderful experience at AutoNation. My service Advisor, Scott Fort, helped with my appointment, taking care of my vehicle needs and even did some more help with some other questions I had. The job was completed in less time, - an… added bonus! The wait room was relaxing. I never mind taking my car in; with each visit Scott has been there to help me through! I appreciate his hard work and attention to details.Hi Lori, thank you for taking the time to let us know how we did. We hope you have a great day!
Auto Service
by mvallot on 02/16/2023I was very pleased with my service experience. Everything I needed was explained to me so I could decide what I wanted to have done that day. It was all completed in a timely manner and I was kept advised of an estimated completion time.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Honda service
by Lucy Mwangi on 02/16/2023Good communication, and excellent job doneHi Lucy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service appt with Jimmy
by Mseidner on 02/13/2023Jimmy explained everything and communicated every detail. He kept me informed.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Service
by Stephan on 02/14/2023Service Tech did his best to save me mineyHi Stephan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great Service
by Jsarmiento on 02/14/2023Kyle was awesome! He made the experience smooth and was very informative.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Oil change
by Patrick on 02/13/2023I made an appointment for an oil change at 8:30 got there and they said they had to see if they had the oil filter for my GMC. I let them know the car has been here before. He comes back yeah we got it and you only have one oil change left… with the extended warranty you purchase I said no I only I use one of the oil changes. He comes said oh yeah you’re right so now it’s 9 am. Long story short let there I believe at 11:30. I feel this is a little long for and appointment oil changeHi Patrick, thank you, , for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-5186 to discuss what we can do to help.
Lucas
by Richard on 02/13/2023Friendly considerate knowledgeable very pleasantHi Richard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good Sales Experience
by mmullett on 02/12/2023Boris was a pleasure to work with! Very easy to talk to and not pushy at all. He made this part of the experience the best I’ve ever encountered! Thanks again!Hi, we're glad you had such a wonderful experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
CRV
by SyedTafheem on 02/11/2023Bruce Karol help me a lot in answering all the questions and is very nice towards his customers!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Used 2021 BMW X1 Purchase
by Doug O.. on 02/10/2023Much better than I expected. The entire staff was welcoming and friendly. My Sales Rep, Lisa Miller, was a pleasure to work with. She was able to quickly address any question or concern I had in a a straight forward manner. Her… professionalism and follow through in a low pressure style added confidence to the transaction. The trade-in process was straight forward and in-line with what I expected. The paperwork was quick and clearly described by Eddy and was missing the “add-ons” push but rather was clearly and professionally explained. A very low key and pleasant experience across the board.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
A Breath of Fresh Air
by DannoAZ on 02/10/2023In a time when most dealers were charging additional dealer markups, or loading a vehicle with costly, worthless add-ons, this establishment was actually advertising significant discounts below MSRP. The only add-on was window tinting,… which was a reasonable price and not unwelcome in the hot, desert environment where they are located. There were no high pressure tactics, even in the finance office. If you are in the market for a Honda I wouldn't hesitate to check them out.Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.
Service Review
by Michael on 02/09/2023Excellent. My Service Writer, Kyle Milnes, is attentive, knowledgeable, and efficient.Hello Michael, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
2011 Mercedes ML 350 purchase
by MercedesML on 02/09/2023My sales person, Carl, was great. No pressure and answered, to the best of his knowledge, all of my questions. Since it was a cash purchase, there wasn’t much in paperwork. Time spent in finance getting title work done was maybe 15 minutes.… Auto Nation Honda even paintless repaired a couple of body imperfections. Thanks againHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Service Review
by JHM jr. on 02/08/2023Was a walk on who needed Oil Change and estimate for recommended 90K maintenance services so that they could be scheduled for future visits. Autonation Honda Chandler was able to accommodate my needs which was very much appreciated. Have… been doing business with this dealer for over 10 years and their service has been top-notch.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Smooth process. Honest interactions.
by Matthew on 02/07/2023Stacey helped us buy a used CR-V and the whole process was smooth and painless compared to our experiences at other dealerships. We had a good estimate of an out-the-door price before we even showed up which took a lot of stress out.Hi Matthew, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!
Edmonds
by Lisa Yo on 02/06/2023Very Nice and friendlyHi Lisa, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Alvin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Neil Snied on 03/01/2023