Larry H. Miller Toyota Peoria
Customer Reviews of Larry H. Miller Toyota Peoria
Review type:
Awesome job
by Nataliya Navarro on 07/07/2022Very professional and beautiful job Specially Janel Thomas She exactly found for us what we’re have been looking for. Very beautiful personality and plus very professional Thank you 🙏Review Title
by Dylan on 06/30/2022Brandon was very helpful getting me a good deal on my trade in and new used car.Thank you for leaving us a review. I'll be sure to give Brandon the recognition that he deserves. Please come see us again if there is anything else you need. - Pat Kroneberger, General Manager
No pressure sales!
by Dragon on 06/27/2022They don’t pressure you. Dislike is sales person failed to confirm the truck had a certain function and didn’t have all the information regarding towing. I do want to emphasize to drive the vehicle, go around and look inside and outside.… Ask questions.Hello! Thank you for making us a part of your day. Our team really enjoyed treating you to a low-pressure experience you were looking for. Come back again soon if there’s anything else we can do for you or your new vehicle! - Pat Kroneberger, General Manager
Great experience
by Joy on 04/30/2022I brought a car from Larry H Miller Toyota. Very honest. Professional. No pressure. Trustworthy. I am very happy with my new car.Hello! Thank you for making us a part of your day. Our team really enjoyed treating you to a low-pressure experience you were looking for. We are happy to have helped you obtain a vehicle you enjoy. Come back again soon if there’s anything else we can do for you or your new vehicle!
Silver Bullet
by BBrennan on 03/23/2022Great experience!! Love my new Prius and thanks to Ron, Adam & Phil for your kindness & helpfulness during the whole procedure. Special thanks to my Service rep Rick Emerson for recommending Ron.Thank you for the positive review! Our sales team was happy to help you find a vehicle you enjoy. We are glad to have provided a helpful and courteous sales experience. Please come and see us if there's anything else you need.
Friendly staff
by Car guy on 03/22/2022Jamie was friendly and personable. The finance guy i wired with seemed a bit cold.Thank you for your great review! We are happy to have provided a friendly and personable sales experience. Stop by and see us if you need anything else down the road.
Great salesman
by Cassie Riley on 03/09/2022Austin was a great salesman and helped me out! The process was smooth and easy!Thank you for leaving us a review. I will make sure they get the recognition they deserve. We are glad to have provided a helpful and easy sales experience. Please come see us again if there is anything else you need.
Pleasant Buying Experience
by James on 03/07/2022We worked with Salesman Godsey Tross and had a wonderful buying experience all the way around.Thank you for making us a part of your day, James. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jay Carley, General Manager
RAV4 Toyota
by Larry on 02/24/2022I spent 25 yrs in customer service so I think that makes me an expert. If your selling a Toyota vehicle you better know everything about it or get the answer from your mgr. When the sales rep says idk then go find out. This tells me the… sales rep has poor training & mgr has poor training or as we say in the corporate sales world poor knowledge, poor sale skills. I was disappointed w my experience with Larry Miller Toyota for this reason. I was picking up my car & still didn’t hv the answers to my questions. I didn’t find them to be the most honest either. Reminded me of those slimy corner lot dealers not what TOYOTA is suppose to represent. Larry this starts at the top with U and permeates ALL the way down. All they seemed to care about was my signature & money. I would bet my new RAV4 vehicle that this group is NOT achieving their numbers??? Customer service is everything & they failed me. If it wasn’t for having the RAV4 I was looking for I would hv gone somewhere else. Whoever is the GM at this Peoria location you Hv lots of work to do. My 1 sale is really 100 bc I’m not going to refer LARRY MILLER TOYOTA. If you think the sales rep didn’t do a good job, your wrong….you didn’t do a good job….when a sales rep says idk, that is the 1st big mistake, the right response to the customer is suppose to be, I don’t hv that answer, let me go find out, I’ll get back to U right after we are done looking, maybe write down your customer questions so u don’t forget bc all they hv in their head is selling the car not representing your best interestsThank you for reaching out. We want all of our customers to feel taken care of before, during, and after their purchases. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Jay Carley, General Manager, (480) 887-8447
Bittersweet Trade
by MaryLou on 01/30/2022After driving the same vehicle for 20 years, it was hard to give it up, but it was a well needed trade. I haven’t driven my 2022 Avalon long enough to elaborate on the likes and dislikes. However, the service was exceptional. The sales’… agent, Jerry in particular, was accommodating and efficient. No pressure. I am very satisfied doing business with Larry Miller Toyota.Hello! Thank you for making us a part of your day. Our team really enjoyed treating you to the laid-back experience you were looking for. Come back again soon if there’s anything else we can do for you or your vehicle!
Great people, easy transaction
by MC on 01/20/2022The sales rep Gerry was a great guy. Handled every step with professionalism and compassion. He introduced us to his sales manager, and he was upfront abs honest from the intimation through the negotiation and I’m hand finalizing the deal.… Great over all experience. I would certainly consider buying my next vehicle from here again.Thank you for that great review! Our team was happy to take care of you and your new vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
Bought my dream truck from Lance
by Tundragal on 08/20/2021Hello, I walked in prepared to get a 4Runner. Have had several bad experiences here BUT THEN WE MET LANCE! He was very helpful and funny, knowledgeable about the products. I felt comfortable and felt that for once the sales guy was on my… team. Changed my perspective and Got a truck of my dreams which was WAY BETTER than the 4runners in my opinion. Got a custom lifted Tundra instead. She has a few quirks I need to work out but I’m confident in Toyota to fix Thank you I love it!!!Pleased with sales
by EMC on 08/09/2021I have purchased two vehicles from LH Miller Toyota, and have been pleased with the quick, fair and professional transactions.Ten Plus
by Kathi Lorenson on 07/07/2021Extremely comfortable negotiating experience. No high pressure just fun. Would and have referred many friends to share in the experience. Larry miller toyota is a 10+.2021 4RUNNER TRD Pro Lunar Rock
by Outoftownbuyer on 06/14/2021Salesman Freddy Peralta did a great job getting us our TRD Pro 4Runner.Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle!
Tacoma
by Garrett on 04/29/2021They made it quick and painless, had everything ready to go prior to my appointment.Thanks for the great positive review! Come back again soon if there's anything we can assist you with.
Best of the west
by Bob and Marlene Kozlowski on 04/11/2021Everyone was very friendly and seemed happy to help. Both Sam Schroeder and his partner Adam were eager to show the workings of the Avalon we purchased. They answered many questions we had ( and we had plenty ). Adam showed us the many… features of the car and showed us how to program them and to call them if we had any questions. They emphasized that we could call them at any time to help us navigate through the complicated feature we could not do ourselves. I have called them and they were helpful.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.
Hungry for a deal
by Jonathan on 03/28/2021Great cars and sales team, hungry to do business! Just wish they would take more care on considering the customer perspective. Why use Carfax to denigrate a trade in? Why not think about covering repairs being done on a trade in, to… close the deal, knowing that would make the customer the happiest?Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Jay Carley, General Manager, (480) 887-8447
Love My Tacoma
by Love My Tacoma on 04/08/2020My Salesman RT was Great. I feel I got treated very well during the purchase process. He went the extra mile to make sure I was happy with my trade-in value. I have owned several Toyotas and I am excited for My New Tacoma.Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Jay Carley, General Manager
Larry M Miller's Customer
by Can vo on 03/14/2020The best dealer I have deal with in the past 7years, 4 cars had been bought. Sale man was Hornets, straight forward no trapped sale talk.Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jay Carley, General Manager
New car buyer
by M A Tarango on 12/29/2019updated 01/06/2020JC was our salesman he was super exceptional. From start to finish he was great. We bought the 2020 Toyota Camry XSE and best decision I’ve made.Thanks for the review! Have a fantastic day! - Jay Carley, General Manager
Toyota 4Runner
Toyota Highlander
Toyota Tacoma
Toyota Tundra
Larry H. Miller Toyota has been in business for over 30 years! We sale, service and sale parts for all Toyota's! We have an excellent team of Certified Toyota employees that go the extra mile for every customer. With over 30 Service Technicians here 6 days a week we are able to assist your vehicle needs whenever you need. We also have a virtual dealership site at www.larrymillertoyota.com. Since we believe that being a part of our community is important we donate our time and money to our local school districts as well as participate in our community events! Next time you are out and about in our neighborhood, stop by, have a cup of vanilla coffee and enjoy a pastry on us!
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Thank you for your great review, Nataliya! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
by Sean McKinnon on 07/07/2022