Customer Reviews of Liberty Buick
Review type:
first time BUICK buyert
first time BUICK buyert
by SD619finest on 03/20/2025Mr. Digby was amazing from the start of our phone conversation he explained all the options available to me since I was coming from California. We both worked on my trade in came to a fair price for my trade in a 2006 Bentley I gave a… 500.00 deposit drove to Arizona that night met Brandon the next morning we filled out all the paperwork and assisted me with my 2025 Envista setup he had the vehicle clean up and fill up with a full tank of gas and I was on my way back to California as a happy first time Buick buyer.Thank you for your wonderful review! We're thrilled to hear about your experience with Mr. Digby and Brandon at Liberty Buick. It's fantastic that we could assist you with your 2006 Bentley trade-in and get you set up with your new 2025 Envista. We appreciate you choosing us and hope you enjoy your new vehicle. Safe travels back to California, and we look forward to seeing you again!
Randy Edward's does it again!
by Andrea Van Horn on 03/03/2025We have been going to Liberty Buick for over 25 years! Love the service we get from Randy Edward's in sales and Collette in Service. Bought our 4th Enclave and 2nd Avenir! Love the Buick ride. Be sure hit Randy up if you are looking for a… new car.Thank you so much, Andrea, for your kind words and for being a loyal customer of Liberty Buick for over 25 years! We truly appreciate your continued trust in us and are thrilled to hear that you love your new Enclave Avenir. We'll be sure to pass on your compliments to Randy and Collette. We look forward to serving you again in the future—enjoy your Buick ride! Sincerely, Justin Sgro, General Manager
Never expected that at a Buick dealership
by Happy Rider on 11/16/2024I had to give up my Harley... Went looking for a can-am Spyder.The expected to find what I was looking for was at a Buick dealership. They happened to have what I was looking for. Long and short Andrew made the sale smooth and easy.… Everyone I've seen or delt with at Liberty Brick was great. Ride it home yesterday and can now continue to ride with my motorcycle 🏍️ group. Thanks to Andrew and Liberty Buick Peoria. JohnThank you, John! We appreciate your fantastic review and are thrilled to hear that you found your Can-Am Spyder at Liberty Buick. It's great to know that Andrew and our team made the process smooth and enjoyable for you. We're excited for you to continue riding with your motorcycle group. We look forward to seeing you again soon! Safe travels and happy riding! Sincerely, Justin Sgro, General Manager
Great experience with this dealership!
by Sufiyan on 11/15/2024Mr. North Clark was fantastic to work with. Very personable & not pushy at all through the deal. North also spent a lot of time with us even after we bought the car, which was a nice surprise & early appreciated! Overall, the dealership on… the whole had very positive vibes which made the sales process fun & comfortable.Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience working with North at Liberty Buick. It's wonderful to know that his personable approach and the positive atmosphere at our dealership made your car buying process enjoyable. I appreciate your feedback and hope to see you again soon! Sincerely, Justin Sgro, General Manager
No surprises/Totally transparent/Upfront pricing
by Tony Carr on 10/22/2024Glenn Ryan was amazing!! Highly recommend. No pressure, everyone at Liberty Buick was totally transparent on the finances. No surprises. Thank you!Thank you, Tony! We truly appreciate your wonderful feedback and are thrilled to hear about your positive experience at Liberty Buick. Our team strives to provide a transparent and pressure-free environment, and it's great to know we achieved that for you. We look forward to welcoming you back! Sincerely, Justin Sgro, General Manager
What a great experience!
by Kenny D on 07/21/2024From all my contacts at this dealership, the personnel were friendly and helpful on all levels right to the General Manager. My sales person was extremely knowledgeable. My special thanks to her in this sale.Thank you for choosing Liberty Buick and for taking the time to leave such a positive review, Kenny. We are thrilled to hear about your excellent experience with our team, especially your salesperson. We look forward to welcoming you back for your next vehicle needs. Safe travels! Sincerely, Justin Sgro, General Manager
Jerry Seese
by Jlseese on 06/23/2024Liberty Buick service was excellent. Colette had service organized and technician followed up with expedient service. Car was washed and cleaned inside after service.Thank you for the positive review, we are thrilled to hear that you had an excellent experience at Liberty Buick. We appreciate your kind words about Colette's exceptional service organization and the technician's prompt follow-up. We take pride in providing top-notch service and ensuring your car is well taken care of. We look forward to serving you again in the future. Sincerely, Ed Trueblood
Excellent Service
by Danny Z on 05/21/2024This is our second time purchasing a vehicle with Liberty Buick. Exceptional service and they go above and beyond..Thank you, Danny, for your continued trust in Liberty Buick! We're thrilled to hear that you've had exceptional service with us. We look forward to assisting you with your automotive needs in the future. Sincerely, Justin Sgro, General Manager
My Envista experience
by PkFloyd on 04/05/2024A wonderful experience and smooth transaction. Everyone was helpful and courteous. Looking forward to many years of working with them.I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Justin Sgro, General Manager
Fantastic Service
by DJ on 03/06/2024The staff at Liberty Buick has terrific customer service skills. You will never have to wait for help on any matter. An enjoyable experience!Hi DJ, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Justin Sgro, General Manager
Worst car car buying experience EVER!
by idg on 01/21/2024Does not honor advertised price EVEN if you go with their financing. We agreed to price, allowed them to run credit (good score of 720+) and then they kept coming back with different price, loan term etc. Higher price = lower rate, lower… price = higher rate, with variance of 6 points. Absolutely no transparency.We appreciate you taking the time to let us know about your shopping experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and I would like to learn more. Please contact me so we can address and remedy your concerns and hopefully get you into a vehicle you love. Sincerely, Justin Sgro, General Manager
Justin, Thank you for the phone call today and taking the time to listen to my concerns. Much appreciated.
Buying our Buick envision
by bill 85396 on 01/13/2024Our salesman, Tony was very friendly and professional really had a good experience, and David helped us to get to know our vehicle, and how to run it. David was very friendly and professional. Highly recommend them. Thank you Bill and Deb.Bill and Deb, thank you for taking the time to share your feedback regarding your experience at Liberty Buick, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Justin Sgro, General Manager
Top Notch Dealership
by Jimmy Palmer on 08/12/2023This is a top notch company. They are five-star in all respects, associates personalities, and great pricing. This is our 4th vehicle from Liberty Buick.Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Liberty Buick, we value our customers and we look forward to seeing you down the road. Sincerely, Justin Sgro, General Manager
Take a gamble on Liberty Buick
by Darla Ash on 06/19/2023Ask to roll the dice! Liberty Buick makes buying a new vehicle fun and effortless. Huge thanks to Darius and his team for finding us exactly what we wanted. We love our new Buick.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you wanted. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Justin Sgro, General Manager
Great service in person, needs better follow up
by Kristen on 06/12/2023Justin was great during the sale and worked with us on getting the financing that worked best for us. Only issue is that we noticed a tail light broken as we were walking out to the car. No issues. Can you let us know if this can be… taken care of? After a couple of calls and emails, we never heard back. We realized we noticed this after the sale, and we were willing to pay for the repairs if it couldn't be covered by the dealership. In short, it just would have been nice to have a follow up.Kristen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Justin Sgro, General Manager
Thank you for the reply Justin. Kevin Moore has been in contact about splitting the cost of the light. I told him we would be in contact the next time we're in Arizona if we don't replace the taillight prior to that
10 out of 10 would Recommend
by KayReed on 05/18/2023Awesome team at Liberty Buick. Communication was great from returning my calls, to sales, to finance. I want to thank Justin Grubb for going above and beyond to take videos and pictures for me since I was driving far to see a vehicle. Thank… you everyone for a smooth and seamless car buying experience!Liberty Buick would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Justin Sgro, General Manager
Most helpful,knowledgeable, ever!
by Timmy mac on 04/26/2023Liberty Buick sets the standard in service. Our salesman Brad was beyond the standard and so it's a new standard. I doubt any other car salesman will hit his level of professional,personable and detail! I'm 65 and bought a few cars overgĝ… my life. Brad Is unworldly in his ability to be personable and pay attention with a down to earth approach.lt can't be beat. If you go to Liberty Buick and ask for Brad. You will agree even if you don't buy!!!Reviews like yours are truly a breath of fresh air, Timmy! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Justin Sgro, General Manager
Liberty Buick - The BEST Sales and Finance Team
by Gizmojenkins on 04/19/2023This is the BEST vehicle purchase experience I have had in my whole life! From my salesperson, Charles MacDonald, to the Finance Manager, Michael Ebert. Both were awesome to work with and they did everything in making my purchase easy and… enjoyable. They honestly did all of the hard work from getting the exact car I wanted to the financing approved through GM Finance, a huge surprise! I am a customer for life. Huge thanks to Charles and Michael and the entire Liberty Buick team!Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Justin Sgro, General Manager
Justin Grubb and my New Encore
by Morgan and Van Horn on 04/21/2023Justin Grubb was excellent, got a great deal on my 2022 Encore for my partner and me. We got, what I would say, is a great deal and were in and out relatively quickly.Thank you for this amazing review, Morgan and Van! We really appreciate your business. Sincerely, Justin Sgro, General Manager
Best dealership in the valley
by Mike Penrod on 03/19/2023Brad Tebrake is the best salesperson we have ever had the pleasure of working with. My wife and I felt like we were part of the Liberty family is how well we treated. We are recommending this dealership to everyone we know that's looking… for a vehicle.Mike, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Brad's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Justin Sgro, General Manager
Super easy process and great service!
by Sarah on 01/19/2023Liberty Buick was really great to work with. It was a ‘no bull’ experience, where the team was working with me to get the right vehicle, always very responsive, and really kind. This was one of the best car purchasing experience I’ve had.Sarah, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Justin Sgro
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you for your wonderful review! We're thrilled to hear about your experience with Mr. Digby and Brandon at Liberty Buick. It's fantastic that we could assist you with your 2006 Bentley trade-in and get you set up with your new 2025 Envista. We appreciate you choosing us and hope you enjoy your new vehicle. Safe travels back to California, and we look forward to seeing you again!
by Liberty Buick on 03/21/2025