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Customer Reviews of Liberty Buick

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222 reviews
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  • Great Service

    5 out of 5 starsby retired94 on 03/08/2016

    Arrived early for appointment and was met quickly by service rep. Car was serviced in time estimate. All personnel were friendly and efficient. Quick service.
  • Will definitely recommend Liberty Buick -love my encore

    5 out of 5 starsby prezmad on 01/10/2016

    Bought Buick Encore from liberty buick and sales person Greg and Geroge helped me in nailing the perfect deal starting from test drive to delivery. every process went smooth and painless Love my Encore and 100%recommend Liberty Buick!!
  • Great experience at Liberty Buick buying an Encore

    5 out of 5 starsby darthguru on 01/04/2016

    My daughter and I went by the dealership, Liberty Buick in Peoria, AZ, more to just look that to buy. She had seen the Buick Encore on the road and thought it was a cool looking car. So I had the afternoon off and she was out of school on the last day of 2015 and we went to check it out. Right away, my salesman, Dre Martinez, was very friendly and not at all pushy. I told him we were really just looking and didn't plan to buy a car and he was cool with that. He said "no problem" and asked what I would want in a car if I was in a buying mood. I pointed towards and Encore and said "one of those but with the best stereo." He offered to show me a Brilliant Blue Buick Encore with the Premium package and the top-end Bose stereo. We drove it and I was really surprised with just how much I liked the car. I am usually a "research the car to death" kind of person before I even consider a car, but this one was really nice. It drove well and was super comfortable and smooth. Ultimately I decided to have Dre run the numbers and I was soon on my way to owning a new blue mini-SUV. Dre and another salesperson, Charles MacDonald, were both amazing to work with and did all they could to make the experience a good one. My wife ultimately joined us, and being the accountant (she is an actual accountant) wanted to see all kinds of numbers and options. They were more than accommodating and we purchased the cool blue Encore. Again, Dre and Charles made the experience a good one. I would highly recommend the dealership to others and Dre and Charles as sales people. Also, though it has only been a few days, I would recommend the Buick Encore. A very nice vehicle!
  • I recommend Liberty Buick

    5 out of 5 starsby libertyfan on 11/14/2015

    We purchased a used 2013 Buick Encore from Liberty Buick. From the time we set foot onto the property, everything was first class. It was the best car buying experience we have ever had. All of the employees were very professional and definitely knowledgable about their product. Kudos to Benny our salesperson for a wonderful experience.
  • Enclave service

    5 out of 5 starsby oldman75 on 10/23/2015

    Jim( svc mgr)determined the problem with shimmy inthe front end was able to eliminate the problem with less than $1000 cost to me This included 4 new tires allignment and balancing plus a road hazard policy for five years
  • New Lacrosse

    5 out of 5 starsby Steven284 on 10/17/2015

    Stopped by Liberty Buick to test drive the new LaCrosse. Was met by Brad TeBrake in the parking lot (with cold bottles of water) and after a few questions about what we were looking for, he had the keys to a beautiful, fully loaded car of our dreams. We loved the look, the way it handled and it had everything feature wise we asked for and more. Brads friendly approach made us feel right at home and in less than 3 hours from start to finish, we were the happy owners of a new Buick. Brad even went as far as to program the garage door function in our new car for us. It's the little things like this that go a long way in today's "what can you do for me" society and we could not be more pleased with the friendly/knowledgeable/no haggle service that Brad and Liberty Buick provided. Thank you Brad and Liberty Buick...you've gained a customer for life and we will be sure to tell our friends.
  • Great Experience at Liberty Buick

    5 out of 5 starsby _DrewA_ on 09/23/2015

    My experience at Liberty Buick was awesome! Justin, the GSM, was great. He listened to my needs and was able to get me out of my current vehicle and into an brand new Buick Enclave. Gordon Welsh, the salesperson, made sure we were familiar with all the options and controls before we left the dealer and was able to answer all our questions. Liberty Buick is the REAL DEAL for customer service and I will be making sure I recommend all my friends and family in market for a vehicle.
  • The Best Ever!

    5 out of 5 starsby coolingaz on 09/06/2015

    I just love this dealership. I bought a car at Liberty Buick. And I couldn't be happier with the experience as well as the car. And not to say that there wasn't a few problems with the experience but Justin Sgro and JJ stepped up to the plate and solved the problems. They went above and beyond and I couldn't be happier. Also gave me another $1000 off due to an unforeseen change in the interest-rate due to my credit score dropping. I drove over 150 miles to do business with them and when I arrived the vehicle was exactly as shown on the Internet. When I arrived the vehicle was parked out front and completely detailed shining new. They save me over $10,000 from a 2015 vehicle to the 2014 they sold me that only had 7000 miles. I highly recommend this dealership to everyone. Don't buy a car until you speak with them first, that's my recommendation! I'm a customer for life. Scott H Smith 
  • Happy Campers!

    5 out of 5 starsby Noelle082202 on 08/24/2015

    I have the biggest smile on my face today and I have Liberty Buick to thank for that. I am so thankful to Autumn Henderson, who sent me to see her wonderful team over at Liberty Buick. Each and every person we worked with treated us with the utmost respect and professionalism. From our enthusiastic greeting from reception, to Charles Macdonald who was a pleasure to work with as our sales consultant, to Tim Johnson and J.J. Jaramillo who worked wonders in the finance department, to Jason Rosen who facilitated the whole thing and got to give us the good news, we were nothing but delighted with the whole experience. Our finances proved to be a challenge, but they went above and beyond to help us get into a new vehicle. This was an unexpected purchase, after an accident left our previous (and beloved!) vehicle rendered a total loss. Everyone knows how stressful these situations can be, dealing with insurance and rental cars and the like. We are so incredibly grateful for such a smooth and stress free ending to what was otherwise a really crummy situation. Liberty Buick helped us get into a new vehicle so quickly and efficiently. We absolutely love our new Acadia and again are just so thankful to Autumn and team for their help. I would highly recommend Liberty Buick to anyone looking to make a purchase. You will feel like a VIP, and walk away with a smile as big as mine.
  • another great service experience

    5 out of 5 starsby driver623 on 08/07/2015

    My service consultant was extraordinary and all my concerns addressed in one visit.
  • In and out

    5 out of 5 starsby wreckguy on 07/31/2015

    We purchased a beautiful used car on 7/30/2015 from Joshua Sgro and the process was painless. We were able to select, test drive and purchase our car in less than 2 hours.
  • Love my new Enclave!

    5 out of 5 starsby Stevie2015 on 07/23/2015

    We stopped by Liberty Buick in order to mark the Enclave off my list of car choices. As we pulled into the car lot and were looking at the various colors of the Enclaves, Charles MacDonald came out to greet us. He invited us into the cool showroom, gave us ice water, and explained the new innovations Buick has introduced into their automobiles. It was love at first sight...the exterior color, elegant interior and amazing technology immediately sold me on the Enclave. The entire staff was very welcoming and helpful during the buying process. We easily came to an agreeable price and trade-in value for my old car. I am very pleased with my purchase and would definitely return to Liberty Buick should the need for another car arise.
  • Car purchase

    5 out of 5 starsby garyhsr on 07/17/2015

    Leased a vehicle from Josh he was professional and friendly. Handled a lot of the transaction online and Josh took care of everything I asked all we had to do was sign the papers. It was one of the easiest purchases we have ever encountered at a dealership. Look forward tyo the next time...
  • Well worth the drive

    5 out of 5 starsby 40yearfan on 06/24/2015

    Met me at the service entrance. Offered lounge and coffee. Work was completely quickly and efficiently. Friendly people and inviting lounge. Overall a great experience and well worth the drive.
  • A great buying experience

    5 out of 5 starsby salrib on 06/14/2015

    Julius made the decision to buy from Liberty Buick an easy decision. He answered questions & walked me thru the whole buying process. He made sure the vehicle was detailed properly & explained what all the buttons were for. If your shopping for a car at Liberty Buick, do yourself a favor & ask for Julius Lowe.
  • Julius Lowe made car buying an enjoyable experience

    5 out of 5 starsby BevRib on 06/13/2015

    We live 175 miles away, so "stopping by" to look at a car is difficult. My husband had talked to Julius Lowe by phone prior to coming and a tentative deal was reached. When we arrived, we were offered water or coffee & donuts. Julius was professional, friendly, caring and attentive. The car we were interested in was exactly as described and the deal was finalized. Julius recommended a restaurant nearby where we could go have lunch while our new car was being completely detailed. When we returned, our car was ready. Julius gave us a quick overview, made sure we knew where all the buttons were and we made it back home before dark. It was a very pleasant car buying experience. I highly recommend Julius Lowe at Liberty Buick.
  • Our wonderful car buying experience

    5 out of 5 starsby Rob_Cheryl on 06/08/2015

    Julius Lowe was wonderful - his attention to detail and to listening to our needs in what we wanted in our new car was well appreciated! We will definitely recommend him to family and friends ;)
  • Julius Lowe is a great salesman

    5 out of 5 starsby spagetti1 on 06/02/2015

    Julius Lowe is professional and courteous and knows how to do his job very well! He found what I called him looking for and in my price point ! He was not pushy or rude at all, he was pleasurable to work with! Call Julius! Ask for Julius!
  • Less Hassle - Great Deal

    5 out of 5 starsby Saratechit on 05/31/2015

    First time buying a car at Liberty Buick and had a great experience. They worked WITH US instead of hassling us. Thanks to Julius Lowe! We'll be back.
  • Salesman

    5 out of 5 starsby DogNanny on 05/26/2015

    dealt with Justin Lowe to get a lease on a 2015 enclave. Great to work with
  • Great Place, Awesome Staff

    5 out of 5 starsby Jaime_K on 05/24/2015

    I came in to Liberty Buick to look at a Suburban. Julius had it ready to go for a test drive. After a little negotiating, I was on the road with a great deal! Julius made my car buying experience smooth and stress free. He is a professional salesman who took the time to make sure I was getting what I wanted. I would recommend Julius and Liberty Buick to my family and friends when purchasing a car!

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About our dealership
Amenities
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service
  • Customer Lounge Area