Customer Reviews of Liberty GMC
Review type:
Liberty GMC
Liberty GMC
by Sierra 1500 on 03/31/2025Great experience! Mario, Alberto and Josh are a great team. They were honest, professional and know their product well.Thank you for your wonderful review! We truly appreciate you taking the time to share your great experience with Mario, Alberto, and Josh at Liberty GMC. Our team strives to provide honest and professional service, so it’s fantastic to hear that you felt well taken care of. We look forward to assisting you again in the future! Best, Chris Scott, General Manager
Poor service
by poorgmc on 03/16/2025$105,000 truck with 900 miles brought in for ecom parts installation worth over $5,000. Two parts installed incorrectly. Missing plastic trim piece inside cab area. Truck given back to me with a non-working tail light/turn signal assembly.… Truck also completely dirty. Truck was brought back for second round of repairs and given back to me with one one of the two issues resolved. No consideration for customer's time.Good morning poorgmc, Thank you for bringing your concerns to our attention. I sincerely apologize for the issues you encountered with your vehicle during your recent visit. It’s clear we didn’t meet the high standards you expect, especially with a vehicle of such value. We are sorry the inconvenience regarding the installation of the parts, as well as the missing trim piece and the non-working tail light/turn signal assembly. Additionally, I’m very sorry that your truck was returned to you in a dirty condition. This is certainly not the experience we want for any of our customers, and I understand your frustration. I can be reached directly at 623.815.4405 or rsmith@libertygmcaz.com. Again, I apologize for the inconvenience, and thank you for giving us the opportunity to address these issues. Sincerely, Robert Smith Customer Relations Director Liberty GMC 623.815.4405
Liberty Gmc Denali 2025 Duramax
by Naveen on 01/19/2025My experience with Liberty GMC has been nothing short of exceptional, and it’s all thanks to SalesPerson Taimer. His calm, knowledgeable, and respectful approach stood out—he never pushed but guided me with care. I’m beyond thrilled with… my Diesel Denali Duramax, and I can confidently say I wouldn’t have made this incredible purchase without Taimer’s expertise. Three weeks and 500 miles later, I’m still in awe of the performance and luxury this beauty delivers. Thanks you Omar, the manager who came along on my deal. Thank you, Liberty GMC, for having such a motivated and extraordinary salesperson like Taimer. This was a dream car-buying experience!Thank you for your wonderful review, Naveen! We’re thrilled to hear about your exceptional experience at Liberty GMC and to know how much you appreciated Taimer's knowledgeable and respectful approach. Congratulations on your Diesel Denali Duramax; it truly is a remarkable vehicle! We're glad you are enjoying its performance and luxury. We also appreciate your recognition of Omar's support during your purchase. Thank you for choosing Liberty GMC, and we look forward to serving you again in the future! Enjoy your new ride! Best, Chris Scott, General Manager
Im limited to only 5 Stars
by Rich on 01/11/2025Our family had an exceptional experience at GMC Liberty all due to the service and expertise of Anthony Sanders. We were looking for the coveted 2025 Yukon Denali AT4 (hot ticket item). He knew our needs and was an open, honest, and most… importantly a non invasive salesman. This has been our best automotive purchase experience and we couldn't recommend anyone more highly.Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience at Liberty GMC, especially with Anthony. It's fantastic that we could assist you in finding the coveted 2025 Yukon Denali AT4. Your recommendation means the world to us. We look forward to serving you and your family again in the future! Best, Chris Scott, General Manager
New Sierra EV Purchase
by Jaymo2326 on 12/02/2024Outstanding Experience with My New Truck Purchase! I recently purchased a new GMC Sierra EV, and I couldn’t be happier with the entire experience. From start to finish, the process was seamless and stress-free. The sales team was… knowledgeable, attentive, and genuinely cared about meeting my needs. They took the time to explain every detail and never pressured me into making decisions. The truck itself is incredible—exactly what I was looking for in terms of performance, features, and style. Driving it has been a joy, and it’s clear that quality and reliability were top priorities in its design. What stood out the most was the exceptional customer service. The team went above and beyond to ensure my satisfaction, answering all my questions and following up after the purchase to make sure everything was perfect. It’s rare to find a dealership that genuinely values its customers like this. If you’re considering buying a new vehicle, I highly recommend this dealership. Their commitment to customer satisfaction is unmatched, and I couldn’t be more pleased with my new truck. Five stars all the way! Thank you for such a great experience!Thank you for your wonderful review! We are thrilled to hear about your outstanding experience with your new GMC Sierra EV at Liberty GMC. Our team strives to provide exceptional service, and it’s fantastic to know that they met your needs and made the process seamless for you. We appreciate your kind words about our commitment to customer satisfaction. Enjoy every moment with your new truck, and please visit us again or share your experience with others. Thank you for choosing Liberty GMC! Best, Chris Scott, General Manager
Won’t beat competitor, waste of time
by David on 11/30/2024Deceptive practices by Liberty GMC dealership in Peoria, AZ. They have on their website they will beat any competitor or give $1000.00. I presented them with an identical vehicle by a competitor (Garrett Motors) in Coolidge,AZ. The sales… director Desiree Morales would not honor it (the GM was on vacation) because the numbers are too far from their listing price.We acknowledge your review and are currently looking into the events you’ve detailed.
Awesome fast service
by Wendy W on 10/16/2024updated 10/24/2024Cary did a great job with getting me the information that I requested quickly.Thank you, Wendy! We appreciate your kind words about Cary and are glad to hear he provided you with the information you needed quickly. At Liberty GMC, we strive to deliver excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Best, Sam Ganczaruk, Service Director
Great buying experience from liberty GMC
by Tino1366 on 10/10/2024updated 10/17/2024Had a great experience at liberty GMC salesman was real nice knowledgeable about all vehicles I was looking at finance department was great. Did not waste a lot of my time and I am enjoying my new vehicle.Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Liberty GMC and that our salesman provided you with knowledgeable service. It's fantastic to know that you enjoyed your time with the finance department as well. We truly appreciate your feedback and hope you're loving your new vehicle! We look forward to seeing you again soon! Best, Chris Scott, General Manager
purchase made easy by dylan
by craftyaunt on 09/24/2024updated 10/02/2024salesman was very friendly and helped make car purchase easiest i have ever made. sale was made with no hassle picked out car and bought at price i wanted and salesman worked hard to make the deal without any pressure or pushing to make… the deal felt very comfortable and wanted as a customer. sincerly john sThank you for your wonderful review! I'm thrilled to hear that your car purchase at Liberty GMC was the easiest you've ever experienced. Our team strives to create a comfortable and pressure-free environment for our customers, and it’s fantastic to know we succeeded with you. I appreciate your kind words and look forward to assisting you again in the future! Best, Chris Scott, General Manager
Mr Duane Streit
by Dewey10 on 05/31/2024Working with Ryan Shippy was a total good experience adn we are completely satisfied with the whole process. we came away with the SUV we wanted.Thank you for sharing your positive experience working with Ryan at Liberty GMC! I am thrilled that you are completely satisfied with the process and that you drove away with the SUV you wanted. I look forward to assisting you again in the future or feel free to share your experience with others. Drive safely! Best, Chris Scott, General Manager
Outstanding once again!
by Oldfash33 on 05/02/2024Simply put, outstanding in every way! I’ve owened over 20 vehicles and the purchase process at Liberty is simply second to none! I trust the people that work there 100% and reccomend doing business with them to everyone! Oh ya, and besides… that, the Yukon Denali (diesel) we bought was delivered in mint condition and it looks like I will get over 700 miles on a single tank!!Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Chris Scott, General Manager
New Beauty
by Robin on 04/02/2024We have not bought a new vehicle in over 12 years so it has been a hot minute. We ended up ordering a Yukon SLT through Liberty GMC and it arrived last week. Caralee was extremely patient and kind with us and worked hard to ensure we left… that day with our New Beauty. Caralee goes out of her way to ensure you have a great experience, understand all the new technology and we could not ask for a better sales experience…Thank you Caralee!!Congratulations on your new Yukon, Robin! Thank you for taking the time to write about your experience. It's great to know Caralee and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Chris Scott, General Manager
Don't buy here
by StefJusa on 09/08/2023They pulled a bait & switch (my bad for falling for it, but shame on them for doing it). Then, the car they sold me turned out to be a lemon. Broke down in the middle of an intersection a little over a week after purchase. I expressed… concern during the test drive, and my salesperson said, "That's just the AWD -- that's how it feels, you'll get used to it." And the dealership won't stand by their product and fix it. Hoping the warranty covers repairs -- otherwise I own a very expensive paperweight.I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Chris Scott, General Manager
Very appreciative of the GM's phone call -- tremendously relieved -- I have hope that this may be resolved positively, and I'll happily retract/amend my story accordingly. Thank you Chris Scott.
Purchase 2023 GMC Sierra.
by Nocomplaint on 08/25/2023Was treated right.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best, Chris Scott, General Manager
Michael Awumah Top-notch Sales Consultant.
by Hoss Thomas on 07/29/2023Top to bottom Liberty GMC is the best dealership i have visited. The no pressure sales made my truck buying experience fast and painless. I recommend you visit Liberty GMC first when shopping for a new or used vehicle. Ask for Michael… Awumah sale consultant, he will take care of you and get you into the right vehicle for the right price.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Michael and our team worked hard enough to make your purchase completely painless. Best, Chris Scott, General Manager
Carter helped a lot
by Lisa Osborne on 07/28/2023Scheduled an online appointment last night to look at a GMC 1500 Denali. Carter Drake called me first thing this morning. Took the afternoon off to go through the long buying process. Carter was very knowledgeable. I had done my… research on the Denali and he introduced me to the AT4. He was able to answer every question I threw at him. We test drove both vehicles and he sold me on the AT4.Lisa, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Carter's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Chris Scott, General Manager
Carterwas awesome
by Jeff Reynolds on 07/23/2023Carter Drake was awesome, very helpful and knowledge! He worked with me and made me feel comfortable, I will refer people in the future.Thank you for this amazing review, Jeff! We really appreciate your business. Best, Chris Scott, General Manager
Thank you Carter
by David Hart on 07/14/2023Bought a Yukon XL from Carter and he was very helpful and professional. 5 stars.Thank you for leaving us this great review! I am very happy to hear that Carter could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Chris Scott, General Manager
Great Experience with Carter
by Jennifer Cartmell on 06/30/2023We had a great experience with Carter Drake while shopping for and buying our new Expedition. He was personable, informative and knowledgeable. We appreciated him and would definitely recommend him to our family and friends.It is wonderful to hear that our team was able to provide you with a great buying experience in your new Ford Expedition! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Chris Scott, General Manager
Carter was great
by Walter Pomrenke on 06/26/2023I bought a brand new Enclave from Carter Drake. He was very professional, thorough, and knowledgeable. He drove the vehicle to my house so that my wife with a broken leg could see the vehicle and he gave her the same great customer service… in our driveway that he gave me at the dealership. Great salesman who takes his job seriously and treats customers with the utmost respect. Thank you Carter, we are very happy with our new vehicle!Thank you so much for leaving this awesome review of our dealership, Walter. Carter truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Chris Scott, General Manager
Ask for Carter!
by Richard Rohrkemper on 06/18/2023Huge thanks to Carter Drake! He went the extra miles to help my wife and I locate the perfect truck to meet our needs! His knowledge of the vehicles and dedication to meeting our specifications made for an excellent buying experience! Thank… you!At Liberty GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Chris Scott, General Manager
Liberty GMC, a family-owned and operated business since 1996. We are dedicated to prioritizing customer satisfaction and ensuring that all customer needs are effectively met. Proud sponsor of Phoenix Children's Hospital 3 consecutive years in a row and counting!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Thank you for your wonderful review! We truly appreciate you taking the time to share your great experience with Mario, Alberto, and Josh at Liberty GMC. Our team strives to provide honest and professional service, so it’s fantastic to hear that you felt well taken care of. We look forward to assisting you again in the future! Best, Chris Scott, General Manager
by Liberty GMC on 04/01/2025