Customer Reviews of Liberty GMC
Review type:
Liberty GMC
Excellent service
by Lowry on 04/28/2020We had a vehicle that was getting extremely old and needed some reliable transportation. Noticed some great deals going on recently at a lot of the dealerships. Since we already had a GMC and worked with Ryann Shippy in the past we decided… to stick with what we knew. Found a beautiful Terrian on the website. Showed him what it was. He found it right there on the showroom floor. Ryan Shippy pulled it out no questions asked. We took it for a test drive. Returned and started the process for the purchase. Within a couple of hours we were out of there and heading home with a new vehicle. Love it. We would recommend Ryan Shippy to anyone we know that is in the market for a new vehicle. Thank you Ryan for going that extra 1/2 mile (we live very close to the dealership) and bringing to our house the spray wax for our new black Terrian. It's working great. The Lowry'sThanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Chris Scott, General Sales Manager
Thank you Ryan Shippy
by LJH on 04/23/2020Ryan Shippy is great to work with when purchasing a vehicle. Honest and straightforward.Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Chris Scott, General Sales Manager
Jeff French
by Jeff French on 04/22/2020Jeff French was amazing. He was so polite and very nice and well spoken. Him and all the workers at Liberty GMC were very helpful, thank you again Jeff french.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Chris Scott, General Sales Manager
Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Chris Scott, General Sales Manager
Liberty GMC
by Happy camper on 04/16/2020Staff was friendly and professional. Very willing to accommodate my needs. Work was completed on time. Provided shuttle service was very fast and friendly. First class operation.Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care, Andy Weatherly, Service Director
Excellent dealer
by Excellent on 04/12/2020Top notch group of people!! I walked in, told them what I wanted, they gave me top dollar for my trade, signed papers and walked out in minutes! They made the whole process fun and entirely stress free! We are new to the Phoenix area but… this will forever be our dealer of choice out here! A+ to you all!!It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Chris Scott, General Sales Manager
Ryan Shippy, thank you. My truck is Great
by Sal Dambrosio on 03/12/2020Love my new 2020 GMC Denali Truck. Ryan Shippy was helpful and got me a great deal and was very helpful and professional . I recommend him and this dealership. Thanks so much!Thank you for leaving us this great review! We are very happy to hear that Ryan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Chris Scott, General Sales Manager
Yes, we recommend Liberty GMC!
by Steve and Linda on 03/12/2020Ryan Shippy has been a great salesperson. Our GMC Acadia/2020 is the 3rd vehicle we have purchased with his help. Ask for Ryan when visiting Liberty GMC!Steve and Linda, thank you for taking the time to share your feedback! I am very pleased to hear Ryan's consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Liberty GMC. Best, Chris Scott, General Sales Manager
Ryan Shippy Liberty GMC
by 2020 GMC on 03/05/2020Ryan Shippy with Liberty GMC is hands down one of the most efficient salesmen, I have had the pleasure working with. He listens to what I need in a truck and doesn't stop searching until he finds the truck that fits all of my needs. Thus… is the 3rd truck I have purchased from Liberty and Ryan. My wife and I also purchased her vehicle. Customer for life to say the least.Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Chris Scott, General Sales Manager
Kia soul
by Anthony Roman on 03/03/2020Ryan was an incredible leader and made the deal happen. Lowered our monthly payments on a newer vehicle and we also received lower insurance rate with on site agent. We can not express our gratitude and pleasure with our purchase and how… the deal was made.Thank you for the feedback! We are happy to hear about your positive experience at Liberty GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Chris Scott, General Sales Manager
Best Experience Ever
by Angie B on 02/12/2020updated 02/18/2020Buying a new vehicle is never easy easy for me. But I can honestly say that this was by far the best experience ever! The dealership was nice, clean, everyone was friendly. The manager, Chris Scott was wonderful and my salesman, Kolton… Vadnal was awesome! Kolton was patient, caring, genuine and very helpful. He paid attention to me and what I wanted and was able to match me with it. Thanks Liberty GMC! Y’all rock!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Chris Scott, General Sales Manager
Repeat Buyer
by James Harrison on 01/28/2020When It was time to make another vehicle purchase I went back to Ryan Shippy at Liberty GMC/ Buick for his professional and courteous service.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Chris Scott, General Sales Manager
Fantastic Service
by By Jeff Hall on 012520 on 01/26/2020Purchased a new 2020 vehicle at Liberty GMC today. My Sales Professional was Kolton Vadnal and he made the entire experience enjoyable and a pleasure. The entire dealership made me feel so at home. Pricing on the car and trade was very… fair, the leasing process is easy, and I left with a great deal on my new car. I will go back here again because of the excellent customer service and high quality vehicles.Jeff, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Chris Scott, General Sales Manager
AMAZING!!
by Kolton Vadnal is AMAZING on 01/09/2020I was in desperate need for a vehicle and knew nothing about financing cars but Kolton Vadnal came and helped me through each and every process and was very patient with me and answered any questions I had. he is super friendly and very… outgoing and you can really tell he cares about his job and helping his customers find exactly what they’re looking for!Thank you so much for your review! Happy customers are our goal and our mission at Liberty GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Chris Scott, General Sales Manager
Great service !
by Genesis on 01/07/2020I recently purchased a new vehicle from Liberty GMC, Ryan Shippy was our sales associate. He was absolutely amazing took the time to show us various vehicles not to mention it was raining outside ! They have great customer service. Will… definitely recommend any family members and friends that are looking to purchase a new vehicle.Thank you for the feedback, Genesis! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Chris Scott, General Sales Manager
Not happy!
by Christian D on 01/01/2020This is a smoke and mirrors dealership. Lied to from day one. The salesman I had Ryan Shippy is [non-permissible content removed]. The one thing that runs up my spine is a person who lies! I have emailed him and the manager with no… response. TYPICAL! Almost all dealerships are going to tell you what you want to hear just to get you to buy! Also get it in writing from them in the beginning. I was told i was getting 32,000 for my trade when I later found out they only gave me 28,000. Also was told by the salesman to accept the original finance offer and then go to a credit union down the street for a better deal! What a scam!!!! Can't wait to see how OIG handles this! Do not buy from this dealership!Christian, we acknowledge your review and are currently looking into the events you’ve detailed.
Liberty GMC Ryan Shippy is the BEST
by Liberty GMC Ryan Shippy on 12/30/2019updated 01/06/2020Ryan did a great job getting me the SUV that I wanted with no hassle. After our first conversation over the phone, he had the vehicle I wanted narrowed down and at the price I needed. I was in and out in only a few hours. Thanks for the… AWESOME service!Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Chris Scott, General Sales Manager
Liberty GMC great dealership
by Greg I on 12/01/2019Liberty GMC is a great dealership. Friendly, helpful, and very attentive. Ryan Shippy was great, knew exactly what ride would be good for my family and Jim Sepe was very quick and thorough. The easiest car buying opportunity I’ve ever… had.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Chris Scott, General Sales Manager
Thankful for the help!
by Happy on 11/10/2019After buying a used truck at another dealership in February which turned out to be a huge problem, Ryan Shippy helped me to get into a reliable vehicle that I love. He was honest, knowledgeable, friendly, and efficient. When Ryan handed me… off to the finance professional, Hobby, the excellent service continued. My questions were answered and the paperwork was processed in record time allowing me to complete my transaction without spending an entire day at the dealership.Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Liberty GMC! Best, Chris Scott, General Sales Manager
Liberty is our car buying destination
by Chera on 11/05/2019We have now purchased 3 vehicles from Liberty. Ryan Shippy has been our guy. He is fun and makes the process enjoyable. If you are looking to buy a car head their way & ask for Ryan.Chera, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Liberty GMC. We can’t wait to see you for your next servicing appointment! Best, Chris Scott, General Sales Manager
great place to deal with
by tahd2500 on 11/05/2019Ryan Shippy made our deal awesome,we shopped around and this was the most fun and relaxed deal we have done!!thanks againThank you for your great review! We're glad to have Ryan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Chris Scott, General Sales Manager
Great Experience with James Cooper
by James Cooper on 10/31/2019James was very helpful in explaining the different charges so I could understand how the final amount was derived at. He is very personable. I am satisfied with this sale.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Chris Scott, General Sales Manager
Liberty GMC, a family-owned and operated business since 1996. We are dedicated to prioritizing customer satisfaction and ensuring that all customer needs are effectively met. Proud sponsor of Phoenix Children's Hospital 3 consecutive years in a row and counting!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Thank you for your wonderful review! We truly appreciate you taking the time to share your great experience with Mario, Alberto, and Josh at Liberty GMC. Our team strives to provide honest and professional service, so it’s fantastic to hear that you felt well taken care of. We look forward to assisting you again in the future! Best, Chris Scott, General Manager
by Liberty GMC on 04/01/2025