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Customer Reviews of Prescott Honda

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186 reviews
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  • Best Sales Associate Bailey Olson

    5 out of 5 starsby Tony M on 12/31/2023

    Purchased my Honda Pilot here 12/23. Bailey Olson was the Best sales associate I have had to deal with in a very long time. I highly recommend you seek him out specifically, if you plan to do any business at Prescott Honda for a new or used vehicle. He is extremely patient, honest, reliable, knowledgeable, professional and respectful. He really knows the information you need to know about all the cars they have to sell, whether used or new. So refreshing to be treated so well by a sales associate in the auto sales business. I hope you will use him for a car purchase. Thank you Bailey !!!
  • Tire Repair

    5 out of 5 starsby Jerry James on 03/16/2021

    Only a tire repair but extra bonus free car wash
  • Best experience ever at a car dealership!

    5 out of 5 starsby Kristine Follett on 03/05/2021

    Went in for an airbag equipment recall and an oil change. Everyone was super pleasant and helpful. Our Service Advisor, Dave Hartman, was exceptional. He answered all our questions, even giving us extra information that was very helpful. We recommend Prescott Honda and will return.
  • Great service

    5 out of 5 starsby Mary P on 03/02/2021

    Appreciate the great service every time we bring our car into Prescott Honda. Our service agent, Paul, is awesome!
  • Owner

    5 out of 5 starsby Richard on 02/23/2021
    updated 03/02/2021

    Pleasant,attentive,knowledgeable and on time.
  • New car purchase at Prescott Honda

    5 out of 5 starsby Dennis Young on 02/07/2021

    We just purchased a new Accord from Prescott Honda. The entire process was conducted relatively quickly and easily. We are completely satisfied.
  • Excellent

    5 out of 5 starsby Alberty on 02/04/2021

    All the work on both automobiles was done as promised.
  • Great service!

    5 out of 5 starsby Prescott Honda on 02/02/2021

    Prescott Honda was very helpful as I was trying to decide on which car to purchase. I worked with sales person JB Buitrago, driving many cars, he was very patient with me, as it took several days to make a final decision. Honda came highly recommended by several people in the auto industry. I purchased a 2017 CR-V, and so far am very happy with the car.
  • Oil change, tire rotation

    5 out of 5 starsby Victoria Villanueva on 02/02/2021

    Quick, easy.
  • Third vehicle purchased from Jim DeLuca.

    5 out of 5 starsby Donna B on 01/30/2021

    Jim De Luca is knowledgeable, thorough, and takes the time to explain the vehicle components bells and whistles. In every case Jim listened to our requirements and delivered. Their local business model from initial purchase thru service and follow thru is the best of any dealership we have dealt with in the past 55 years..
  • Regular service

    5 out of 5 starsby Richard Walter on 01/29/2021

    Service was always great. Has not changed. Very efficient. Price is getting a little high.
  • Recall 1998 Honda CRV drivers side airbag

    5 out of 5 starsby Elaine Jones on 01/16/2021
    updated 01/22/2021

    Thank you for the service on my CRV, I feel safer knowing the airbag system is repaired. Thanks for the car wash and check up on the power steering.
  • Love Prescott Honda

    5 out of 5 starsby M Erickson on 01/09/2021

    All staff members make the car buyer feel respected and valued. The are fair, friendly, and accommodating. Especially love working with Ruth Johnson! She knows her cars and does a great job in familiarizing you with your newly purchased vehicle.
  • Great service

    5 out of 5 starsby Liz B on 12/29/2020

    We were visiting Prescott and had a warning light go on in our Odyssey. Dave got the problem diagnosed and taken care of very quickly. Dave called our home Honda to get our warranty info and the repair was completely covered by our warranty. We were so appreciative of the fast and friendly service of the whole staff in the service department. Thank you!
  • Impeccable Service

    5 out of 5 starsby AnnJo on 12/22/2020

    Prescott Honda never fails to provide professional, courteous and knowledgeable service. There is a reason why they keep winning awards year after year! The only negative is the high turnover of personnel in the service department, why??
  • Best Service Department in Arizona!

    5 out of 5 starsby Lyle Gillan on 12/16/2020

    As usual, my bad tire got the attention it deserved!! It was replaced with a brand new one after David, my service guy, realized that this was the third time in 3 weeks that it was failing. Prescott Honda is there for the customer, always!
  • Always Great Service!

    5 out of 5 starsby Sharon S on 12/06/2020

    They made me feel like a VIP.
  • Exceptional Courtesy

    5 out of 5 starsby The Beck Family on 12/04/2020

    My service manager, Dave, was incredibly professional, efficient, and courteous. He made sure that I spent as little time as possible waiting for my CVR to receive its regularly scheduled maintenance, and he went over the details of the work done thoroughly but briskly. A perfectly pleasant experience.
  • Pleasantly surprised

    5 out of 5 starsby Pleased on 11/11/2020

    I arrived early and was met quickly by Paul Yost. He explained what the procedure would be. I went to the waiting room with my newspaper, expecting to have time to read it all. My car was finished in about 45 minutes.
  • Great service!

    5 out of 5 starsby PennyKoz on 10/18/2020

    This was our first auto butler service. My car looks awesome! That is saying a lot since we have a great dane puppy who is a big slobber boy! Thank you!!!
  • Fine Service

    5 out of 5 starsby Fine on 10/14/2020

    Service was good, required maintenance done as requested.

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