Earnhardt Cadillac
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Customer Reviews of Earnhardt Cadillac
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Earnhardt Cadillac Scottsdale
by Linda S on 01/25/2025
Chris was thorough, patient and courteous. I would absolutely recommend him and this dealership.
117 reviews
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Ignition Key Recall in Scottsdale
by draperch on 10/31/2014This was a recall situation. Everyone I dealt with were extremely, professional. All the steps happened exactly as I was told. I am very pleased with the service I received.Earnhardt Cadillac, Scottsdale, AZ
by cyoung311 on 10/30/2014First service appointment went smoothly and efficiently. Service consultant was more than helpful and kind. I will continue to visit and recommend this dealership to all of my friends.,First service appointment went smoothly and… efficiently. Service consultant was more than helpful and kind. I will continue to visit and recommend this dealership to all of my friends.Excellent service no complaints
by Sahlbach on 10/11/2014updated 10/26/2014lUKE mORRIS is one of your best people there in my opinion and he always takes good care of me. Thanks ChrisExcellent Service
by MG7171 on 10/13/2014updated 10/26/2014My experience with your dealership has mostly been with Armand Slason. Armand Slason has demonstrated above excellent service every time I have been there and is the reason I went to your dealership to buy my vehicle last time.,My… experience with your dealership has mostly been with Armand Slason. Armand Slason has demonstrated above excellent service every time I have been there and is the reason I went to your dealership to buy my vehicle last time.,My experience with your dealership has mostly been with Armand Slason. Armand Slason has demonstrated above excellent service every time I have been there and is the reason I went to your dealership to buy my vehicle last time.caddy
by william05 on 10/15/2014updated 10/26/2014Never have I been so impressed with the Caddi staff. From Toby, Anthony And Brandon....everyone has been awesome and great to work with. I tell everybody about this team!The service at Earnhardt Cadillac, Scottsdale is exemplary!
by Teebox on 10/16/2014updated 10/26/2014Armand Slasson, my service manager, gave me the excellent service he always gives me!! That's why I refer this Earnhardt dealership for service and for purchasing.Great Customer Service
by MarkPeters on 10/13/2014Service Consultant, J.D. Sherbuck was very friendly and efficient while handling by G.M. recall. He deserves a great big "Atta Boy"!Software
by Arthur1948 on 09/15/2014updated 09/27/2014In a few words, Armand was excellent. I am disappointed that the fix is temporary, in essence I do not have four wheel drive.Service Visit
by JeanineR on 08/26/2014updated 09/25/2014I was greeted promptly by the friendly service personnel. I was shown to the customer lounge area which was very comfortable. Although I did not partake in the breakfast foods, fruit, coffee, tea or water, it is a nice touch for… customers. The warranty repair did not take long, and my car was washed before it was returned to me.Ernhardt Cadillac Service Review
by LDINAZ on 09/11/2014updated 09/25/2014This was a service for my CTS. Mario was excellent and very flexible. I needed to cancel my 1st appointment and shift it out a day. Then I needed to leave my car there for about 4 days. No problem at all! I got regular calls and email… updates from Mario. Thank you - great job!Amazing service at Scottsdale Cadillac Dealership.
by amy_g1 on 09/11/2014updated 09/25/2014The service is perfection. It was a Monday morning, pouring rain and my battery was dead. I called Mario in the service department (on a Monday at 8am, mind you), and immediately had someone at my door with a battery jump, followed me over… to the dealership and replaced my battery. This was done in an hour's time. Unbelievable. I'm customer for life.SRX warranty service
by rwillis711 on 09/19/2014Brandon was very helpful in explaining the service Dropbox and followed up with me on warranty and recommended maintenance. He did a fine job, thanks.2008 Denali
by geneweilers on 09/11/2014Because we were leaving town the next day, we had limited time to address a cooling system issue, replacing ales king PS hose, and an oil change. Mario arranged for a loaner car, and coordinated completion (including wash) by 4 pm. Again,… Mario, your service dept, and dealership did a great job! Gene EMilt at Earnhardt Cadillac was exceptional.
by metty1cr on 09/04/2014Milt was a tremendous associate to work with. He brought the car to my place of business for me to test drive right away. Professional and exceptional all around. One of the best experiences I have had buying a vehicle. Couldn't be… happier with the transaction nor the service.Quick and Neat
by Harveyheavy on 08/27/2014Excellent: Direct telephone access to Service Mgr for recall repair, immediate appointment, immediate commencement of work, nice waiting area with good snacks, car cleaned and shiny.GREAT SERVICE at Earnhardt!
by michelleneal on 07/17/2014AWESOME Service. Just can't speak highly enough about Brandon's care and the care of the whole service dept! As well as Stan P my go to Salesman!Earnhardt Cadillac can't be beat.
by dixonVag on 06/18/2014Gary was a knowledgable patient salesmen and had great insight not only into the car but the area and how to get the most out of the vehicle. Frank was attentive and charming, he reminded me of an uncle. When I asked him to not sugar coat… an answer he used his own daughter as an example which assured me that the wear and tear warranty upgrade was the right decision. From top to bottom my experience was the best of any dealership. These guys are so nice it makes it hard to beat them up on the price. I've had two leases from the old Martin Cadillac in NJ, they were not even close. Anything I asked for at Earnhardt was provided. From price to a bottle of water. Wall to wall aces. Thanks to Steve for emailing me back and forth to kick the whole process off. They are all on top of their game.CTS Vsport purchase
by james85018 on 06/19/2014Steve was efficient and understood my desire to make the process quick and smooth. Had a little hiccup with the OnStar folks, which I understand is beyond your control.Great Company to Deal With
by usrpin on 04/12/2013updated 04/26/2025Leased a car with Charlie, Tobey, and Derek and it was the easiest and most enjoyable car leasing experience we've ever had.Top Knotch Service!
by KyleGray on 09/14/2013updated 04/26/2025Mario C is the reason my wife Diana and I return to Earnhardt Cadillac for our service needs. We trust Mario, he is personable, polite and has taken care of our automobile service for years. We are currently driving Chevrolets but with… Earnhardt Cadillac we are still able to obtain service with a quality dealership and not drive out of our way. Sincerely, Kyle G - Fountain Hills, ArizonaHello, Thank you so much for writing us an Edmunds review! We appreciate your business very much, and Mario would be thrilled to hear the kind words! I suppose we aren't too far away from Fountain Hills, so it's good to see that you don't mind come out this way for us to service your vehicle! We hope to see you again very soon. Follow us on Facebook and Twitter for upcoming specials and promotions that might help your wallet next time you return! Best, Tom Foushee General Manager
Arman
by George3040 on 03/24/2014updated 04/26/2025I am thrilled with Arman. He is polite, cheerful, accommodating, and always treats me with respect. He is a major asset to a great Earnhardt dealership!
About our dealership
Hello, We're glad to hear that the process to lease a car was extremely "enjoyable!" Thank you so much for choosing Earnhardt Cadillac. Follow us on Facebook and Twitter for upcoming deals and promotions! We hope to see you soon! Best, Tom Foushee General Manager
by earnhardtcaddy on 04/15/2013