Earnhardt Hyundai North Scottsdale
Customer Reviews of Earnhardt Hyundai North Scottsdale
Review type:
Lease Buyout
got me a little jitterbug
by VWJitterbug on 08/05/2015Friendly, prompt, and up front. I felt they were really looking out for my best interest financially, safety, and sizeNeeded a new battery for 2013 Elantra
by Brodaczynski on 07/24/2015updated 08/03/2015efficient professional service for my car. car wash following service, Norm explained my cars service and reminded me that there was a factory recall. very enjoyable experience.Great Experience
by Kota17 on 07/21/2015updated 08/03/2015It was a Hassel free environment every step of the way, Rob worked very hard to make sure I got the car and all the options I was looking for.vehicle service
by john_2311 on 07/31/2015Dave took care of the Santa FE just as he promised and the work was well done. Thank you! It was great service!!!John, thank you so much for your review! We really appreciate your business and are so happy that Dave could provide a great service to you and your vehicle. We look forward to serving you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
great service experience
by jkai on 07/02/2015updated 07/13/2015great experience as usual! love your kids play area - it kept my son occupied and the service of the staff was great - from our service guy Matthew to the lady who offered my son a bag of popcorn! Thank you for your attention to detail!Thank you for the kind words. We are completely dedicated to providing top-quality service, and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Earnhardt Hyundai North Scottsdale, we value our customers, and we look forward to seeing you on your next visit. Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt Hyundai
by ZacharyCTorres on 06/19/2015updated 06/26/2015There was no one trying to force me into anything I didn't want. The employees value that I had limits and expectations that they catered toWe sincerely appreciate your feedback. Each employee is a valued member of the Earnhardt Hyundai North Scottsdale team, and we all strive to provide excellent service. We appreciate your business and we look forward to seeing you again in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
Great Service; thanks Adam!
by PeggyCurcie on 06/18/2015updated 06/26/2015Excellent customer service! Adam was very responsive to all my questions and made sure the car was checked and serviced as agreed. The waiting area is comfortable, quiet enough to work, and has a good assortment of refreshments. I have… referred friends to Earnhardt for both sales (Tim S.) and service :).Earnhardt review
by Jameswells757 on 06/19/2015Always my pleasure to visit with you all. Everything that I needed was done very well. Thank you very much. I look forward to the next time that I come to see you.Thank you so much for this review and for sharing your great experience with us. Our goal is to make sure that every guest receives full satisfaction with the service we provide. We are glad to know you drove away with this feeling. If you need anything else at all, please come back to see us. Mark Rushford General Manager mark.rushford@earnhardt.com
Perfection at its best.
by sanlos2 on 06/19/2015everyone we deal with are so very friendly & efficient. When we are told it will be one and half hour, that's what it is or less.Thank you for this excellent review. We are so glad that you were so happy with your service visit and that our excellent customer service has left you highly satisfied. We look forward to giving you the same great service next time we see you. Mark Rushford General Manager mark.rushford@earnhardt.com
Been Served Well by Ben
by colliercl on 06/11/2015Ben, my service mgr, took great care of me! From the moment I called for an appointment til I left the dealership, he made me feel like his only, and very important, customer. No extra charges or surprises on bill was also appreciated.Thank you for giving us your feedback! We're happy to hear that Ben took great care of you during your visit with us! At Earnhardt Hyundai North Scottsdale, we value our customers and we look forward to seeing you on your next visit. Stay safe! Mark Rushford General Manager mark.rushford@earnhardt.com
Great customer service
by SusiCooper on 05/27/2015updated 06/08/2015Matt listened carefully to my explanation as to what noise I was hearing, when it began and what transpired right before the fan noise began. And based on that, before he just charged me $120 for a diagnostic test, he checked the entire… fan compartment and found a bunch of leaves trapped in there, causing the weird sound-thus he charged me nothing to clean it out!Wonderful experience !!!!
by Denenzo on 05/13/2015updated 05/29/2015Tony and Dean were so very helpful in getting us back in the car I love the best. The Sonata! It was well worth the drive from Tucson to see them in Scottsdale.Earnhardt North Scottsdale AZ May 2015
by MaureenMC on 05/27/2015Excellent customer service. Courtesy car was provided when tech needed to keep my vehicle overnight. Ability to diagnose an atypical problem. Replaced / worn parts were offered to me, if I wanted them. Car was very clean when returned to… me. Flexible scheduling of service appointment. Comfortable & clean lounge with TVs, magazines, newspapers, & snacks provided (with separate easily visible kiddie area).Thank you for taking time to write this review, Maureen. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. I will be sure to share your feedback with the team and please let us know if we can ever help you in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
Awesome buying experience!
by Seton on 05/14/2015updated 05/22/2015Our salesman, Bill never pressured us! Showed us only the cars that met our criteria, which was refreshing! Dean in finance was great too! We've never had a more pleasant buying experience!! Will DEFINITELY recommend your dealership.Seton, Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our team was able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Mark Rushford General Manager mark.rushford@earnhardt.com
Mary Ross Smith
by maryrosssmith on 04/29/2015updated 05/07/2015The services folks treat you like old friends! Always comfort food, coffee and water avaliable. Comfortable seating and TV, any wait is worth it.Hi Mary and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
5 Star Service
by aklineoriginal on 04/29/2015updated 05/07/2015Jason assisted me with the whole appointment and service, and he was incredible. I am in sincere gratitude for how helpful he was and how accommodating he made the experience at Earnhardt. He is a great asset to your staff! If it reaches… him, please thank him for me!Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Jason has been helpful and accommodating during your visit and I will be sure to pass along your praises to him. We hope to work with you again in the future for any of your automotive needs! Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt Hyundai North Scottsdale is awesome!
by MFCook on 05/05/2015The staff is always friendly and helpful. There is no pressure to buy, just an honest presentation of the vehicle, its features and the deal they are offering.Thank you for sharing your great experience with us. I am happy to hear that our team provided you a pressure free and honest car buying process. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you and we look forward to seeing you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Consistency is key
by Geoffry on 04/19/2015updated 05/03/2015The process was easy from start to finish. Matthew checked everything I asked for, made recommendations without being pushy and was polite. I generally come to Norm and have had consistently great service but he was full this time. I was… nervous about working with someone new but Matthew proved that great service is the standard. They both deserve recognition. I have not been able to praise Norm in the past because my email was incorrect in the system so I wanted to make sure he was recognized here. The consistency of his service is what has kept me coming back.Thank you for this remarkable review, Geoffry! I am happy to hear that Norm and Matthew was such a great help during your recent visit with us. They are truly dedicated in providing a top notch service. I am glad that you were able to perceive that. Thank you for your loyalty and we look forward to servicing you again! Best, Michael Southern Service Manager
Mary Smith
by Mary_Smith620 on 04/29/2015The services folks treat you like old friends! Always comfort food, coffee and water avaliable. Comfortable seating and TV, any wait is worth it.Hi Mary and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
My experience at Earnhardt Hyundai
by Jpossibility on 04/06/2015I felt that everyone went out of their way to listen to my needs. Christopher did an excellent job as a sales person attentive to listening to me. I felt very comfortable at the dealership. Also, Bob, Norm and Anthony went out of their way… to make it possible for me to lease my Hyundai. Thank you to all.Thank you so much for taking the time to provide such great feedback. I am happy to hear that your time spent with Christopher, Bob, Norm and Anthony was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Best Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Best Dealer Experience!
by Danielle_E on 04/03/2015My experience was fabulous from the first time I walked in the dealership through driving home my new car. The team was so kind and really made my husband and me feel comfortable. The customer service was outstanding -- and I can be a… pretty tough critic coming from a long background of customer service jobs. Raheem stayed very late to make sure we were taken care of, and even ordered us dinner since we were at the dealership so late. Dean and the rest of the team were all so easy to talk with and really made a great impression on us. We'll definitely be back when it comes time to trade in my husband's car!Your marvelous review means a lot to us, Danielle. We appreciate your feedback and are happy to hear that Raheem was able to meet your needs. At Earnhardt Hyundai North Scottsdale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Honda CR-V
Hyundai Tucson
Hyundai Elantra
Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your sales and service needs. Thank you for your great review! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
by nshyundai on 08/10/2015