Customer Reviews of Right Honda
Review type:
Sales Without Haggling and/or Regret
Amazing!
by OT on 04/23/2022Really great experience, Daniel was amazing. He was super helpful, he was professional and friendly. The service was fast and the entire staff was welcoming. I won’t go anywhere else :) 10/10 for me.OT, thank you for being our customer, we appreciate your business.
Informative
by CLK on 04/23/2022Brandon was very on top of communication with me. He let me know what the problem was, how much it was, how long it would take, and called my warranty company as soon as he could. Very pleased with the service… hopefully the work is as… great!CLK, thank you for the positive feedback, we appreciate your business.
Oil Change
by Mike on 04/23/2022Oil change was too expensive. It seems to go up in price frequently. Service Advisor, Mike, was good. Didn’t pressure for additional service. You should bring back the car washes if you’re charging so much. That was a nice touch.Mike, we're sorry the car was service is still under suspension. The cost for petroleum products are significantly on the rise and the reason for the cost increase for an oil change. Thank you, we appreciate your business and you patience.
Service /Overall Car Check
by Jebsen Carl Mongcopa on 04/23/2022Right people to talk to. Approachable and friendly.Jebsen, fast friendly service is what you can expect from us at Right Honda.
They were there and knew what I needed and explained everything.
by Mike on 04/22/2022Right Honda is a great dealer. Fair and honest.Thank you for your vote of confidence, we appreciate your business.
Righting another dealerships wrong
by Torrey on 04/20/2022Right Honda got me in same day for a BRAND NEW vehicle a Tempe dealer had sold with loose wiring harnesses and bad delays and corrected the issue immediately. Faster than quoted time, friendly staff, even got a Lyft for me within minutes to… head back to my office. Great experienceWe're glad we were able to help you in a fast convenient manner providing you with a better experience than the dealer you are used to.
A clean and friendly place to visit.
by Buzz on 04/20/2022Right Honda is a bit of a ride from Gilbert, AZ, but it’s a few hours away from home which I don’t mind.Thank you for making the drive down to see us, we appreciate your business.
Warranty Work
by Rob M on 04/20/2022Work was performed while I waitedGreat service while you wait, thank you!
Elder bias
by Bob on 03/16/2022Each time I have gone to Right Honda, I have sensed a definite bias against elderly people. I also believe they have attempted to take advantage of age. This will be my last visit to Right Honda.Bob, we are very sorry your recent interactions with us have left you with the impression that our staff has a bias towards seniors. Our staff treats every customer respectfully and we would never try to take advantage of any customer. If you would be so kind as to contact me with a little more information about the situation we would greatly appreciate it. Matt W. - CR Mgr. - Right Honda / mwinter@righthonda.com
Very easy going morning check in, the Service Rep wary friendly and courteo
by Sailor Retired Navy on 03/15/2022The Dealership Service area was very clean, posted signs were clearly visible, the service check in was in a timely manner, and fruthermore the Dealership bahroom (men) was very clean and had a clean order. Overall everything was "… OUTSTANDING!!Thank you for the positive feedback, we appreciate your business and support.
Terrific Service
by John H on 03/15/2022I had a catalytic converter stolen, and Brandon, in service went above and beyond in getting a new one and having it installed promptly. He was easy to work with and communicated clearly and quickly.John, thank you for the positive feedback, we appreciate your business.
Never again
by Lynette Ditata on 03/15/2022Overpriced service. Didn't even get a complimentary car wash after spending $450. Quote failed to include some charges . Never going back!Lynette, we're sorry we lost you as a customer. We have suspended the car wash service since Covid but we will be resuming it in the near future. Our advisors usually do a great job communicating the necessary charges so we are very sorry the quote you were given was inaccurate.
Fantastic Service
by Gary Brown on 03/15/2022Brandon is an excellent Service Manager. Very knowledgeable, friendly thorough and trustworthy. He politely listened while I explained the issue and my frustration with it. He let me know exactly what they'd be doing to my Odessey to check… my audio problems and kept me informed the entire time I was there. I really appreciate his patience and understanding. A truly outstanding young man and a credit to Right Honda.Gary, thank you for your review about your recent service visit. Brandon is an excellent service advisor and a great employee, patience and good communication is important and helps advisors provide great service. Thank you for the positive feedback, we appreciate your business.
Car was not washed as they used to do and I had to go back to get my menu r
by Vicki on 03/12/2022Service was fine but my car was not washed which they used to do and I had to return because the menu on my car was not reset Someone showed me how to do it snd seemed annoyed that I came back and askedVicki, we will be resuming the car wash service soon, thank you for your patience. Matt W. - CR Mgr. - Right Honda
Great service
by JoAnn Woodward on 03/11/2022I like the service Dept at Right Honda. My advisor Dan Organ is great. Keeps my car doing well. Sometimes I drive a lot so I feel safeJoAnn, thank you for choosing the Right Honda service department, we are committed to providing excellent service to ensure our customers vehicles are safe and reliable. Matt W. - CR Mgr. - Right Honda
So quick
by Kaleigh on 03/11/2022I was in and out in 45 mins!! The best service with a great personal touch. Thanks!Kaleigh, thank you!
Bring back the car wash
by Sharon on 03/08/2022Bring back the car wash pleaseWe're working on it, thank you for your patience.
CRV
by Jane S on 03/05/2022Tristan Dailey is an awesome salesman. My niece and I both went home with a vehicle. I was only going to test drive one. He was very knowledgeable and very patient with us. I love my new 2022 CRV.Jane, congratulations to you both on your new Hondas, we appreciate your business. Matt W. - CR Mgr. - Right Honda
Pilot
by Cathy Hall on 03/05/2022Great attention to detailCathy, thank you for the feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda
They are car guys - great n detailed explanation All question answered
by Rich on 03/05/2022Easy to make service appointments Great service staffRich, thank you for being a Right Honda service customer.
Dan Organ is fantastic. Always takes great care of us!
by Michelle on 03/02/2022We continue to come to Right Honda because of Dan Organ and the great service we get from the service team and technicians there. Always helpful.Michelle, thank you for the positive feedback, we appreciate your business.
Right Honda, a Honda dealer in Scottsdale, Arizona was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Honda cars, trucks, and SUVS.
Our Scottsdale Honda dealership is one of the premier Honda dealers in the state of Arizona. Our commitment to customer service is second to none. We offer one of the most comprehensive Honda parts and Honda service departments in Arizona. Right Honda provides Scottsdale, Arizona with an excellent Honda Parts Team. Please be sure to visit our virtual Parts and Service department online righthonda.dealerpro.net, or come in to visit us at 7875 E Frank Lloyd Wright Blvd..
Our primary concern is the satisfaction of our customers in the city of Scottsdale, Arizona, and those surrounding suburbs near Phoenix, Tempe and Chandler, Mesa, Gilbert, Peoria
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Spanish
Thank you for the positive feedback, we appreciate your business!!!
by Matt W on 08/19/2024