Customer Reviews of Jim Click Hyundai Eastside
Review type:
Best Service Ever
by Catherine P on 07/10/2024
NOAH/KHALIL/SATCHEL provided the best experience I have ever had at a car dealership! They stayed late & worked very hard to get me into my new car. Satchel even called me back 3 days later to let me know he had found a better interest rate… saving me $15 per month. I will return the next time I buy a new car!!! Thank you gentlemen! Catherine
26 reviews
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Jim Click Eastside service - not good
by t_e on 07/25/2007When I returned from my deployment, I took my 2006 Sonata to JC Eastside for an oil change and to have the driver's window fixed because it squeaked. JC Eastside claimed to fix it, but when I drove it two days later, the squeak returned.… I tolerated the squeak because it would seem to get better on some days than other. When I returned this year from my deployment, I went to JC AUTOMALL. Read my review of their service.where is the leftover oil??
by screwedinaz on 01/25/2011updated 04/26/2025this happened a while ago folks but i feel i have to say something to make the rest of you working stiffs like ME aware of it.. my mother took my advice when taking in her 2004 santa fe. for an oil change and provided a six pack of 5w30… mobil1 which was around 40 bucks. oil got changed car ran fine no issues.. BUT with an oil capacity of 4.5 quarts and having given a 6 pack (6quarts) where is the other 1.5 quarts leftover oil??? i quietly took a sample of the oil to a facility that does oil analyses and behold it was regular 5w30 and NOT the oil we gave to put in the car..so in a nut shell we all know where the synthetic oil went.!!!Poor service quality and no warrant of their work.
by majtucson on 12/09/2010updated 04/26/2025Had to bring the car back 6 times for the same issue. Was charged each time but the issue was never fixed. They overcharge on parts (over twice msrp) and when I asked if they would warranty the work they did the service manager told me to… take my car else where. I will never use any Jim Click dealer again and will not purchase a car from any Jim Click dealer.never again
by screwedinaz on 02/17/2012updated 04/26/2025the car im fine with see my overall review on 2010 elantra. service is for some reason or another into "dumbing down the customer" as they get very obnoxious with you if you have a very valid question. i wanted the vehicles TPMS (tire… pressure monitoring system) disabled since the tire valves were leaking air. and i basically had the service manager jump down my throat with threats of voiding my entire warranty, proclaiming it can not be done and the vehicle would be reported to be unsafe. so the last oil change was also the last time this car was at the dealership i dont care if they change the oil for free it is not rocket science. i guess had i purchased a 48k equus i would be treated like a god i guess. but i purchased within my budget and now im a " bp little person"Excellent Hyundai Equus Purchase Experience
by gwpetersburg on 12/27/2011updated 04/26/2025Friendly and courteous sales staff. The best part is there was absolutely no sales pressure. With the Hynudai Equus, the sales staff will even schedule to bring the car to your home for a test drive. We were permitted to keep the vehicle… for 24 hours, which gave us a chance to give it a real-world test. We were sold on the Equus, even though we own an Infiniti and a Lexus and had test-driven their new models as well. All the negotiations were managed via email in a quick manner. We feel the deal we came to was fair for both parties. The vehicle was delivered to our home (sparkling clean and with a full tank of gas), where all the paperwork was also completed. Everything about the operation of the vehicle was thoroughly explained and all our questions were answered. The week after taking possession of the vehicle, the salesman called to see if everything was okay with the car or if we had any questions. The only comment we had is how pleased we were with the whole experience and how pleased we are with the Equus. We feel the Hyundai Equus sales experience was far and away the simplest and most stress-free of any car-buying experience to date, including with Lexus and Infiniti.
Hyundai Elantra
Hyundai Tucson
Hyundai Palisade
About our dealership
Jim Click Hyundai East welcomes you to our online Edmunds dealership. We truly appreciate your visiting our site, and thank you for considering us for your next Service or Sales experience.
The Team at Jim Click Hyundai East looks forward to assisting you, and our Factory Trained Staff of Hyundai Enthusiasts look forward to assisting you throughout your Service and Sales Experience. Our Easy to find location is in the heart of the Tucson On the corner of Wilmot & 22nd Street.
We are located on the Southeast Corner, on 22nd Street, providing you easy access, and a location that is 20 minutes from anywhere in Tucson!
The first thing you should know about Jim Click Hyundai East is that we're dedicated to making you happy and keeping you satisfied. This is true from when we give you the keys to your new Hyundai or used car to when you need a service performed to down the road when you might decide to make another purchase.
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish