Lexus of Tucson on Speedway
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Customer Reviews of Lexus of Tucson on Speedway
Review type:
Great Experience
by DJ on 03/03/2025
The entire process purchasing this Lexus was great. There was no pressure and no back and forth. Blake was super and explained the differences in the vehicles I was considering. Highly recommend.
15 reviews
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Great Experience
by DJ on 03/03/2025The entire process purchasing this Lexus was great. There was no pressure and no back and forth. Blake was super and explained the differences in the vehicles I was considering. Highly recommend.Shop at Lexus
by Manny and Sylvia L on 02/24/2025updated 03/03/2025The Lexus dealership on Speedway was fantastic. We purchased our vehicle in January 2025. The dealerships staff are honest and straight forward. The salesman Todd Hollander was a great salesman. Thank you Todd! No high pressure gimmicks… or additional cost to our purchase were offered. Lexus is a luxury car and we love our Lexus and know we will enjoy our new car for years to come. If you want an honest dealership shop at Lexus of Tucson.Prompt resolution of tax issue
by Eric on 02/20/2025Do not buy an EV (or any vehicle for that matter) from this dealership. I purchased a used electric vehicle from this dealership last year. Throughout the buying process, the entire sales team was arrogant and belittled my concerns that… they did not understand the IRS time of sale reporting requirements for EVs. They kept telling me to ask my CPA about it when it is the DEALERSHIP’S responsibility to report the sale to the IRS within three days via the IRS Energy Credits Online portal. Instead of doing this, they hand-filled out an IRS form 15400 and gave it to me at the time of the sale. Because of their ignorance and ineptitude, I am now stuck with a $4000 tax bill instead of a $4000 credit for which I am eligible (minus the fact Lexus of Tucson never reported the sale). I filed my 2024 taxes and, surprise, the IRS rejected my tax return because the used EV sale was never reported to the IRS. I will be exploring my options on how to rectify this egregious error. They also tout their “Forever Warranty” but could not tell me what maintenance is required for an EV to remain eligible. Total sales gimmick. Save your time and money and make the drive to Phoenix to purchase a vehicle – there are much better dealerships there. Update February 2025: Bought a used EV from this dealership. Had an issue with the tax credit being applied to my tax return, but management fixed the mistake promptly. Hope to do business with them in the future.All out effort
by Fran Hebnes on 01/03/2025I totaled my Lexus and needed a new car immediately. The great sales staff especially Todd Hollander worked all day to find me exactly what I needed AND. they had it on their lot! So grateful for the personal attention and ‘aim to please’… workmanship of Lexus of Tucson on Speedway!! Thanks to all of you!!Very nice experience
by L T on 12/30/2024We had a great experience with this dealership, the salespeople, and the other staff. Blake was our main point of contact after our initial discussions with Roy. Both of them were very attentive and professional, not pushy, but very… knowledgable. Blake has continued to be a great point of contact post-lease, we do not feel abandoned and definitely are in good hands. Thank you!The Royal Group succeeds for me again
by Dianne on 05/02/2024Recently I had my first experience of purchasing a used Lexus, but I have dealt with other dealerships within the Royal group for the purchase and servicing of vehicles since 1988. This, like every other experience I have had with Royal,… gave due consideration to my requirements and my budget, with no pressure but a genuine desire to ensure my satisfaction with an appropriate vehicle. I had excellent rapport with the salesperson, Blake, and was very impressed with the checkout from the service technician, too. There is something very special about sales and service from Royal group dealerships and I look forward to Lexus of Tucson (Speedway) taking care of my vehicle for its regular servicing, etc. Thank you!Nice Folks To Work With In Tucson
by Charles on 07/02/2023I did my homework and decided on which Lexus I needed and the folks at Tucson Lexus had me a new car in 24 hours. Very easy to work with and a overall a positive experience. I would highly recommend giving either location a try. I used… the Speedway location and plan on doing maintenance there in the future.Respectful and professional
by John William on 02/21/2023The dealership and sales staff are helpful knowledgeable and friendly. They answer your questions fairly and honestly and treat you with respect. I will always return to this dealer for any future sales or service.Great experience!!
by Redlane65 on 02/28/2021We sent an email to Lexus of Tucson to see if a truck they had on the lot was still available. I received an email from Mark, and we exchanged a few emails. We went to see the truck the next day and bought it. There was never any pressure… to purchase the vehicle, and it was one of the best dealings we have had with a dealership. Mark will be the first person we reach out to if we need a vehicle again!! Thanks, again, Mark! It was a real pleasure doing business with you!!!Excellent Service
by musicjazz on 12/22/2017I have had my Lexus RX serviced here for a number of years and have always had excellent experiences. They offer a loaner if needed and keep me updated on how long the service will take and how much it will cost. Will bring my new NX back… here for service.New 2018 NX300
by musicjazz on 12/22/2017Just bought a new NX300--my second Lexus and couldn't be happier. Dave Quick was the sales representative and he was knowledgeable and helpful. He did not pressure me but gave me all the information I needed. Very easy to deal with and I… look forward to buying another new Lexus in a few years.Excellent Experience!
by Pueblo2010 on 10/28/2017My wife and I would like to send a BIG THANK YOU to /Mr. Mark Weiss, his management team for making the extra effort to get us into our 2017 Lexus ES 350. This was our first Lexus and have been planning for this big day for a long time.… Mark was excellent to work with. He was extremely knowledgeable and very courteous to both of us. He was in our corner from the beginning and did everything he could to make sure we were completely happy. Thank you again Mark for the excellent customer service! We also want to thank the mgmt team, including Mr. Joe Sullivan who also took very good care of us and treated us with great respect. Thank you to Cameron Fernandez for spending time taking us through the features of the car and for the follow up calls. He was right on top of each question, getting us quick answers. We highly recommend Lexus of Tucson and specifically the Speedway location for your next luxury car purchase! You won't find a better dealership anywhere to work with. Thank you again! Danny & DianaPurchased our 4th Lexus - Awesome
by TucsonPazzi on 03/02/2017My wife and I just purchased our fourth Lexus in the last decade and we couldn't be more happy with the RX350 and Lexus of Tucson on Speedway. This time, we worked with Mark Weiss, and he is great. Probably the most knowledgeable sales… person I have worked with in a long time, as he knew everything there was to know about this RX350. The entire team at this location are friendly and professional, one of the many reasons we now only own Lexus vehicles. Their service department is the best in the industry. Thank you again Lexus of Tucson on Speedway.Role Model Dealership
by Christina2005 on 03/22/2016Mark Weiss, sales consultant, demonstrated professionalism, respect, and displayed a true ability to listen to my needs. Additionally, he was personable, caring, and was flexible in working with me. Iman Makki, general sales manager was… present, friendly, and provided me a great deal on a new vehicle. Last but not least, Keith in finance made a stressful transaction short and sweet, and Matt the tech specialist taught me all the wonderful features the NXT has to offer. Thank you all for making my purchase a low stress, enjoyable, comforting experience. - Christina V.Twice Making Me A Believer In Lexus!
by LJKing on 04/20/2015I have always driven BMW and Porsche vehicles and never thought I would purchase a Lexus. Bought a 2015 Lexus RX350 FWD for my wife at Lexus of Tucson on Speedway, nine months ago and the experience was superior. We worked with David… Quick, who was accommodating, very professional, and knowledgeable about this vehicle. He personally setup all of our media and telephone connections prior to leaving the dealership. We had been working with another dealership, in Phoenix who ultimately failed in comparison to the service that Lexus of Tucson provided. We enjoyed the RX350 FWD so much that after about seven months, we decide to upgrade to a 2015 Lexus RX350 AWD F Sport with the eight-speed transmission. Prior to upgrading to the F Sport, we checked with the Lexus dealers in Phoenix and concluded that they could not compare with the service or deal we received at Lexus of Tucson on Speedway. We decided to purchase our F Sport at Lexus of Tucson on Speedway. Once again, David Quick handled our concerns very professionally and quick. I had my new 2015 Lexus RX350 F Sports parked in my garage that afternoon. Thank you, David Quick of Lexus of Tucson, for twice making me a believer in Lexus.
About our dealership
What a great review! We are delighted to hear that you had a pressure-free car-buying experience working with Mark and we appreciate you sharing this feedback. Thank you so much for your business! Enjoy your truck and we look forward to seeing you down the road.
by Lexus of Tucson on Speedway on 03/01/2021