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Customer Reviews of Harry Robinson Buick GMC
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86 sales reviews
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Thanks Johnny Durham
by Shawn Lane on 02/15/2022Went shopping for my sons first truck at Harry Robinson and had a great experience. Thank you Johnny Durham and the sales team at Harry Robinson for helping him with his first purchase of a GMC Seirra Truck...Fantastic Service
by SGCS1234 on 06/20/2019I came into GMC knowing exactly what I wanted and what we could afford. Jerry was so nice and up front about what my options were. Jerry and the other members of the staff went above and beyond to make sure we were able to get what we… wanted so we didnt have to leave without a new ride. I will definitely be a returning customer. Awesome job guys!Herschel Parker
by Kevin on 05/01/2019updated 05/09/2019I just wanted to let everyone know what a great job ya'll did on the pick-up truck my daddy bought from you. At his age, direct questions and answers are very important in the purchasing process and you took that extra step to insure he was… clear on every aspect of the documents. While I am accustomed to your excellant service, you exceeded my expectations completely.2018 GMC Sierra 1500 SLT
by Caitlin on 12/27/2018I cannot say enough about how well Hunter assisted me in finding the perfect Christmas gift for my husband. He went above and beyond knowing exactly what I wanted to get and found it! Very thankful for him and thanks to Taylor for helping… me as well. My husbands face on Christmas was priceless. Harry Robinson once again made things happen! Thank You.Thank you!
Staff at this dealership is first class!
by JHenson on 11/26/2018My husband and I recently purchased a GMC Yukon from this dealership. Jack Dean, Jackie Black, and Adriana Burton made purchasing our vehicle a breeze!New Car Purchase
by Jasonthompson on 11/24/2018We purchased a 2018 GMC Yukon XL from Harry Robinson. Mart Hurst was excellent, along with Pam Thompson, Jon Schumaker and Adriana Burton. They made it a hassle free experience and gave us a great deal!Buick Encore 2018
by Miltonray on 11/23/2018Best car buying experince I have ever had. This is my 7th new car. Jerry Corley was excellent. Answered all my questions. Very knowledgeable of the products he is selling. Thank you for a pleasant purchase experience. Jon Schumacher was… able to meet my requests and concerns about warranty coverage for my new vehicle. Adriana Burton was so helpful about helping me set up all the On Star features. To all of you I so a heartfelt Thank You.First New Car
by Brandy123 on 11/23/2018Well everything was wonderful from the beginning to end. Troy Horn was great he was my sales person and pointed me to the wonderful car I chose. Mart Hurst and Troy worked very hard to get me were I needed to be with payments and pricing… on my new car and my trade in. Mike Hesson went over all of the contract with me and helped me understand all of my other options. Adriana Burton was wonderful and helped show us all about my new car with onstar and all those things. I really enjoyed my first time getting to buy a new car because they all made it so wonderful and easy. Thank you guys!!If you are looking into buying a new car, HRBG is the place to go.
by Caleigh18 on 11/15/2018The team at HRBG are absolutely wonderful! They go above & beyond to make sure your a happy customer. HUGE shout out to Taylor Craft, Gus, Mike Hesson & Scott Durham for working magic & getting my husband into our beautiful new car!!Thank you!
Repeat Customer
by 03ElamTK on 11/11/2018This was our 2nd vehicle purchase from Harry Robinson GMC, as usual the service was wonderful. My salesman Robert Day was very courteous and knowledgeable. Thanks to Mr Joey Thomas, we were in and out quickly, he remembered us from before… and was very helpful. Ms. Jackie Black had us in and out of financing in no time. Afterwards Ms. Adriana Burton was very efficient and thorough going over my new Yukon. I will definitely be recommending Harry Robinson GMC to all my friends, and if ever Im in need of another vehicle, they will be my first and last stop.Thank you!
Excellent customer service great experience!!
by TJG2018 on 11/08/2018Overall great customer service, Audry Kimberling and Joey Thomas worked to c9mplete my new truck deal. Mike Henson completed rthe paperwork promptly and Adriana Burton helped to set up the features of my new truck. Excellent customer… service and easy to deal with.Thank you!
Great Experience!
by Brenvest on 10/25/2018I had a great experience at Harry Robinson! I would recommend them to anyone! Jackie was wonderful and helped me find the perfect car for my daughter.Wonderful experience every time!
by Dianna_L on 10/26/2018My husband and I have purchased several vehicles from hrbg and have also had our vehicles serviced there multiple times. The staff was always helpful and friendly. Shopping for cars was always such a dreadful experience before finding… hrbg. They go out of their way to make the experience a no hassle, quick and great experience. Highly recommend!!Thank you!
Great service experience
by addy08091986 on 10/25/2018Randy, Jeff and Cameron helped me tremendously with my Terrain. Amanda was so sweet and all work was done in a timely manner. All questions were answered and explained.Incredible Service as Always!
by HappyLife on 10/11/2018I canât say enough good things about the Service I got From Jerry Corley at Harry Robinson. He was very pleasant and professional. Jerry asked me about my concerns and requirements for a new vehicle and within two days he had found the… perfect vehicle for me with everything I could possibly want. The finance team did an amazing job as well working a deal for me that allowed me to get my payments right where I needed them and even cut my interest rate from 18% to 8.5%!!!! I couldnât be happier and will definitely be buying again. Thanks!Thank you!!
Excellent Experience
by SS_85. on 10/11/2018I had a wonderful time purchasing my new vehicle with Harry Robinson! Everyone there was so nice, they took care of our every need and concern. Within about 2 hours we had our new car, keys in hand and ready to go home. Pam Thompson,… Adriana Burton, Jon Schumacher and all of the others that were so nice and helped us so much. We recommend if you are wanting to buy a vehicle, new or used this is the place to go! They are exceptional at doing what they possibly can to get you into the car you want. You won't be disappointed.Thank you!
Buick
by Nichols on 10/02/2018Great sales and exceptional caring staffThank you!
Outstanding Customer Service
by Vette1956Nut on 07/09/2018I have just now purchased my second truck from this dealership. From the sales department, to the maintenance department, this dealership takes care of their customrs. I would highly recommend this dealership to anyone looking to purchase a… new or used vehicle. You will not be disappointed.Friendly and ready to sell us a car.
by Wendellw on 06/05/2018Everyone that we dealt with from Pam our salesperson to the onstar lady to the finance person and the detail manager was friendly and very professional. We are pleased with our treatment and our purchase!Purchase of 2018 Buick Enclave
by sjgoodwin on 05/14/2018The experience was all good, as usual at Harry G. Robinson Buick. The first day we looked, it was Pam Thompson's day off and she had Jack another salesman show is a few cars. We looked at 2017 Buick Enclave but when we went back the second… time to shop with Pam we fell in love with the new body style and bells and whistles of the 2018 Enclave. I am still learning to drive it but am loving it. Other people who helped us along the way were Jon, who took care of financia matters and Adriana , who stayed way past her going home hour to help us with the new Onstar. Thank you again for a nice shopping experience!Thank you!!
We bought a new Buick Enclave!
by sjgoodwin on 05/07/2018We love our new car. We have driven a Buick Enclave since 2011 and bought a new 2018 model last week. My head is still going around taking in all the new options, bells and whistles since our last new car. Pam Thompson sold us our first… Buick and has been wonderful to us since that time so naturally we made sure we asked for Pam second time around. She absolutely goes way above what is expected dealing with her clients. We love her and appreciate all of her hard work. We also enjoyed working with Jon, I hope I got his name correct, he helped us with the financial aspects. Again. I was so impressed with the new technology at his fingertips to help us. New to us, but obviously not new to him. Another name I want to mention is Adriana. I hope I spelled her name right. She sat I the car with us for over two hours helping up us get Onstar set up. Through no fault of her own there was a glitch in setting up Onstar. Onstar people were very helpful, as always. I think there were some more people who helped us, one was Jack who showed us cars on Pams day off. She made a folder to give him so he would have our information. You just never expect this kind of service but we get it every time we deal with Harry G. Robinson Buick/GMC. If I missed someone I am very sorry.Thank you for continuing to trust us with your business. Pam is great. You spelled Adriana correctly. It is so nice to have someone to show you all the new technology, it's so confusing these days. Thanks again & Enjoy your new Enclave!
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About our dealership
Low prices & great deals along with great service, why not?
Harry Robinson has the largest inventory of the premium brands Buick and GMC.
We also have the largest Pre-Owned selection in the River Valley.
We give you more in trade.
To serve you the customer better at Harry Robinson Buick GMC all of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
We are so excited to have been chosen as a top dealership for customer experience by WomenCertified. It’s truly an honor to have been the only dealer in Arkansas chosen for this award. We promise to treat you the way we want to be treated when we make a major purchase.
What sets us apart
Come experience the Harry Robinson Buick GMC difference! Harry Robinson Buick GMC is the Fort Smith community's choice for new Buick, GMC and Pre-owned models in every make. Shop local!
On behalf of everyone here at Harry Robinson Buick GMC, we are so proud & delighted to have been chosen for the Women's Choice Award.
Best competitive pricing in the area and more for your trade. Shop local!
Harry Robinson Buick GMC is committed to the Fort Smith community and the entire River Valley area. We are big advocates for buying local. We support local as a company and as individuals.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Languages Spoken (2)
- English
- Spanish
Thank you so much for giving us the opportunity to earn your business!
by HRBG Cathy on 07/01/2019