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Customer Reviews of Russell Chevrolet

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35 reviews
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  • Great Dealership

    5 out of 5 starsby Bobbyboy on 02/04/2024

    Got my vehicle in and out on time...........
    • Bobby, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Russell Chevrolet

      by Russell Chevrolet on 02/06/2024

  • Amazing staff and service

    5 out of 5 starsby Happy buyer on 01/29/2024

    Attentive, understanding and relaxed experience!
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Russell Chevrolet

      by Russell Chevrolet on 02/02/2024

  • Great Service

    5 out of 5 starsby JaniCosmetics on 12/22/2016
    updated 01/03/2017

    Great Service. Everyone was nice. Went inside & the dealers were ready to assist right away. They thoroughly explained the paperwork. They got me financed quickly. Nothing seemed rushed when showing & test driving the cars. Would recommend them to friends & family.
  • Terrific

    5 out of 5 starsby 1Fanman2 on 12/14/2016
    updated 12/29/2016

    The folks at Russell Chevrolet are very professional and caring, they make each visit to their dealership rewarding, the folks in their service department are the best I have seen.
  • Exceptional Service

    5 out of 5 starsby KristiBranch on 12/28/2016

    We can't thank the Russell Chevrolet Family enough for the exceptional service we received. Darren Phillips went our of his way to make sure we were taken care! I can't think of a more pleasant experience when purchasing a vehicle in the past.
  • Shining and Big Timing

    5 out of 5 starsby Gaskets on 12/14/2016

    Thank you Russell Chevrolet. Excellent work. Excellent communication. Excellent price. Still using Russell Chevy after 15 years. Trustworthy.
  • Russell is the Best!

    5 out of 5 starsby AirForce271 on 12/07/2016

    It's so hard to find a family owned and operated dealership with honor and who are commitment to servicing the needs of their customers. Russell is exactly that! So happy with the level of service! They serviced my 2015 Chevy Tahoe and did a great job! Recommend to everyone!
  • Great Experience

    5 out of 5 starsby YANKFANTHOM on 12/07/2016

    The team at Russell helped us make the right decision. Love our new Tahoe!
  • 4wheeldr

    5 out of 5 starsby Eddiecasey on 11/25/2016

    This is 5th vehicle purchased from Russell Chev. Not a lot of back and forth to get right with price which we appreciate. Had exactly what we wanted and had a great salesman. We also use the service department a lot at Russell and have always been extremely pleased.
  • Great Sales and Service

    5 out of 5 starsby Sweetie2017 on 11/23/2016

    This is our 2nd buying experience with Russell Chevorlet. The staff treated us like a priority customer and provided exceptional customer friendly service.
  • Seniors can be pleased

    5 out of 5 starsby selected16 on 10/26/2016
    updated 11/08/2016

    Was pleased with my purchasing of Malibu 2016.I was wanting it have Sunroof,but did not work out for me,one they had was not interior color for me,tried to find one,but problem there.Malibu I purchased has safety package. Sales Rep was very helpful and worked very hard to get me car.Sales Manager was very came out to meet me also.
  • Service Advisor Chris

    5 out of 5 starsby happyz51 on 10/24/2016
    updated 11/08/2016

    Chris was very professional, courteous and customer friendly. He insured all the recalls on the vehicle were properly done. I am impressed by the service work provided by the mechanics and the best service advisors in this area. Thank you
  • EXTREMELY HAPPY CUSTOMER

    5 out of 5 starsby dyerprof on 10/25/2016

    I was most happy with my whole experience at Russell Chevrolet. I came there from Memphis to get your good service and a great deal.
  • Exceptional service

    5 out of 5 starsby Manormoore on 10/18/2016

    Husband and I were very pleased with the customer service for us and a son who purchased an identical Tahoe at the same time. Mr. Fields spent an exceptional amount of time showing us different aspects of the vehicle. He set up all the electronics and pared our cell phone. We returned several days later to pick up floor mats that were ordered and he again reviewed a number of electronics that I had questions about! Highly recommend him as a great member of the team. Also have to give appreciation to the finance department who worked long and hard to get the best rate, and did!
  • unknown noise

    5 out of 5 starsby gpknight44 on 10/16/2016

    Had what sounded like a belt issue but it turned out to be something even worse. Russell Chevrolet did an exceptional job by finding and correcting the issue very fast. The service was covered under the warranty and cost me nothing. I highly recommend Russell Chevrolet service for a job well done.
  • Personal service

    5 out of 5 starsby Scotty1234 on 09/30/2016

    Russell Chevrolet has the best employees. Not only know their job they are friendly and courteous at all times. Would not go anywhere else for service
  • Great Salesman & Staff

    5 out of 5 starsby ChevyTech11 on 09/28/2016

    Randy Gilbreath was awesome and straight to the point to meet us at an agreeable price without tying us up all day long to get there! Price Pruitt & Randy worked diligently to get us in a new truck! Bill Dortch was exceptional in completing the paperwork, very thorough and expedient in getting through all of it. All of these things made for great buying experience!
  • Excellent service!

    5 out of 5 starsby Pleased33 on 09/05/2016
    updated 09/19/2016

    i am so impressed with the service that I have received from Russell Chevrolet. From the time I purchased my car, to the first oil change, always the same excellent service.
  • fantastic experience

    5 out of 5 starsby kenyonklan5 on 09/07/2016
    updated 09/16/2016

    this was the easiest car buying experience ever. the entire team was very knowledgeable and professional. I would tell anyone looking for a new or used car to see Russell Chevrolet.
  • Great Experience!

    5 out of 5 starsby BPLUMLEE on 09/07/2016

    We enjoyed the "Russell Chevrolet" experience. We received professional service with attention to the little things that made our experience great. Our transaction was painless and relatively quick. They made sure to get us home in time for the game! The service department is also top notch. I wouldn't go anywhere else!
    • Thanks so much for your kind words. We appreciate your business and hope you were pleased with the game's outcome.

      by barussell on 09/08/2016

  • Great service

    5 out of 5 starsby Goraiders on 08/09/2016
    updated 08/21/2016

    I always get great service with very little wait time.

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