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Customer Reviews of Russell Chevrolet

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35 reviews
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  • Purchase of new 2016 Chevrolet sonic

    5 out of 5 starsby mama_olmstead on 06/30/2016

    I had a very good experience here, they did everything in their power to make me happy. They were not focused on making more money but to give me a good experience and they did! I got a great deal and my salesman showed me everything on the car and was nice and professional at all times. I will continue to purchase future vehicles from Russel Chevrolet and tell everyone I know to do the same!
  • Nice

    4 out of 5 starsby ChevyDriva on 06/07/2016
    updated 06/22/2016

    Other tha the hesitation of letting me borrow a vehicle when there were clearly at least 10 complementary vehicles outside, the service was Nice.
  • 2016 Traverse Experience

    5 out of 5 starsby RuthieCarson on 06/01/2016

    James Riley was the most helpful sales person I have ever dealt with. He made sure I understood all the details of my new Traverse and that I was happy with it.
  • New Siliverado..

    5 out of 5 starsby MTost50 on 05/09/2016
    updated 05/25/2016

    Ben is a sharp salesman. He answered my questions and if he couldn't he found the answer quickly. I love truck. Thank you so much.. Melba Hubbard.
  • regular scheduled maintenance

    5 out of 5 starsby HapyTraverse on 05/24/2016

    I was reminded by my dealership that I was due for an oil change and they scheduled an appointment at the same time. I arrived about an hour early, but they got my car right in and had it finished right away. The gentlemen I dealt with were very courteous and friendly.
  • Service Work

    5 out of 5 starsby mtlhd1955 on 05/16/2016

    Excellent Service personnel. Always helpful, and knowledgeable.
  • Wonderful

    5 out of 5 starsby Jlewi88 on 05/16/2016

    Everyone was wonderful and very helpful. Now my wide and I have an awesomely reliable car for our soon to arrive little one!
  • Hands down - the best dealership in the area

    5 out of 5 starsby RLReidhar on 05/10/2016

    We always take our GM vehicles to a GM dealership for service. We feel this is the ideal place to find the knowledge and experience for proper service. We have found, however, that there is a vast difference in professionalism between dealerships. At Russell, we have found the perfect combination of all aspects of the service experience. They are knowledgeable, experienced, and professional with a high attention to detail and safety regarding our vehicles. Other dealerships under the GM umbrella should take notice and make changes accordingly.
  • 2016 Colorado

    5 out of 5 starsby brierhog on 04/12/2016

    Very professional and courteous staff. Would highly recommend them to anybody looking for a vehicle.
  • Top of the line, first Rate!

    5 out of 5 starsby MyBigDaddy on 03/16/2016

    Russell Chevrolet is awesome! We have been working with them for years. Always highly satisfied. Fair when purchasing a vehicle and during negotiations. There is no better group of men than the men in the service department. Personable, efficient, and highly qualified at what they do! We have never experienced anything but the best at Russell!
  • basic oil change free first 24,000 miles!

    5 out of 5 starsby jon2564 on 03/15/2016

    Russell Chevrolet is a great dealership. They found the truck I wanted, gave me top Blue book price for my old truck and met my goal for price and payments. I love the 24,000 mile free oil service. Any time I go there they treat me like I am a VIP. If you don't give them a chance to sell you a vehicle, you are missing out on a great and satisfying experience. Thanks Randy!
  • service

    5 out of 5 starsby knnth123 on 02/01/2016

    Mike my service person was fantastic -- Mike has helped me in past with other service issues and always easy and great to work with -
  • Good Service

    5 out of 5 starsby bwestbrook on 10/28/2015

    I can always rely on Mike Fuller in the service department at Russell Chevrolet. He does what he says and I am pleased with his work
  • One satisfied customer

    5 out of 5 starsby Top_Service on 01/22/2015

    From beginning to end I could not have asked for better service. Chris did an outstanding job of taking care of all my cars needs, I didn't worry about anything, it was a very pleasent experience. All of the service technicians are very dedicated to their jobs and are always willing to help or pitch in. Thank you so much for having such an outstanding crew, they are wonderful.

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