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Customer Reviews of Glen Sain Ford

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21 reviews
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  • F 150

    5 out of 5 starsby Robin h on 01/04/2025

    Fast and easy
  • Purchasing Agent

    5 out of 5 starsby Forddirect on 05/23/2024

    The Entire staff was very friendly and helpful. They Ensured that we would receive exactly what we needed and ordered. The Salesman that assisted us went above and beyond our expectations. We would recommend this dealership to everyone thatโ€ฆ was looking for a great business and great product.
  • Blake Chesser is awesome!!

    5 out of 5 starsby Benny on 04/09/2024

    My salesman Blake Chesser did a thorough and awesome job.
  • Repeat customer

    5 out of 5 starsby Laura on 01/04/2024

    Our salesman Larry went above and beyond to help us make this transaction. This is our 2nd purchase and we were happy each time. Thank you!
  • Took to long, unacceptable communication and customer service

    1 out of 5 starsby User123 on 06/01/2023

    I took my SUV in to get an oil change and to have a knob looked at that broke off the vent. I arrived a 10:00 and my appointment was at 10:15. I told the sales clerk that I would be waiting for my car since I was told when I made theโ€ฆ appointment that it would be no longer than a hour wait. At 11:45, I went to check on my car because I seen it sitting outside the window for 15 minutes and figured it was ready to go. I was curious as to why no one came to let me know since they knew I was waiting. I was told that everyone had left for lunch and would be back shortly and the only thing they had to finish was to look at my vent knob on my car. I asked why I was not informed that this was occurring and all they could say was, I'm sorry. So I waited for another 45 minutes for someone to come look at my car and I watched as the technician looked in my car at the broken knob that took no more than a few minutes (needless to say they could have done this before they took an hour lunch) to tell me I was ready to go and they had to order the part for my vent. I understand that lunch breaks are important but don't make a customer wait an hour and 15 min for something that took no more that 3 min to finish.
  • Excellent

    5 out of 5 starsby Lovetruck on 05/11/2023

    Friendly and professional
  • Glenn Sain

    5 out of 5 starsby Shirley on 02/09/2023

    Our sales agent, Reed, was a very nice young man. He was very knowledgeable as well as helpful. He made our buying process very easy. I would recommend Glenn Sain to anyone who is looking to buy a new car.
  • No pressure sales gotta love it !

    5 out of 5 starsby Barry S on 12/21/2022

    No pressure sales. You ask for it they will do their best to find it for you. May take a little while but they can do it. Sales and service is great. Everyone is easy to work with and they are as nice as can be. This is the second truck Iโ€ฆ have bought from them and I am very pleased with the professionalism of the entire staff. Great people to deal with! And if they can deal with me they gotta be great at what they do. Entirely a great dealership. All the employees are such a blast. Just all around great experience. Would highly recommend them.
  • Recommended Service

    5 out of 5 starsby Happy Frank on 12/19/2022

    The personnel were thorough and personable. They talked through the deficiencies and addressed the costs before any work was performed
  • The BEST!

    5 out of 5 starsby Phillip on 08/08/2022

    Hands down the best dealership when buying your vehicle! The entire process was quick and professional. Randy W. took the time to go over features, helped with setting up the vehicle and made sure all questions were answered. I willโ€ฆ definitely recommend Glen Sain Ford to everyone!
  • F-250

    5 out of 5 starsby Ed Steakley on 02/16/2022

    My daughter had bought a car from them and when I told her I was looking for a truck she said go there because they are great to deal with. She was right everyone I dealt with from the lady at the front to the salesman Larry Holcomb whoโ€ฆ noticed the battery was low when he started the truck and had it replaced and the guy in the paperwork department. Just an overall great experience
  • Bought F-250

    5 out of 5 starsby Ed on 02/14/2022

    My daughter recommended Glen Sain said everyone there was nice and the best car buying experience she ever had, after visiting today I have to agree with her, I hope I donโ€™t need another vehicle but if I do I will definitely go there first
  • Pleased

    5 out of 5 starsby Kiley Coker on 09/30/2021

    They went above and beyond to take care of us!
  • Great service !

    5 out of 5 starsby Larry Holcomb on 07/13/2021

    Larry is knowledgeable confident friendly and good salesperson.
  • Friendly staff and service

    5 out of 5 starsby Randy Turner on 04/05/2021

    The sales representatives were attenative to our requests and eager to make solutions for our needs.
  • Excellent

    5 out of 5 starsby Walter Burdin on 03/31/2021

    Knowledgeable sales staff Very good service
  • Fantastic

    5 out of 5 starsby David Head on 10/16/2020

    Larry Holcomb and the entire staff were fantastic. Great to deal with
  • Mr.

    5 out of 5 starsby Ranger2019 on 04/02/2020

    Easy dealer to do business with, not pushed? Low key and honest.
  • Excellent customer service

    5 out of 5 starsby Bspence on 05/04/2019

    The customer service I received was excellent. Carmack went out of his way to make sure my experience was perfect.
  • Purchase

    5 out of 5 starsby Jordan1_ on 12/24/2015
    updated 01/09/2016

    As always Shawn went out there of his way to take care of us. Jeramiah did a great job explaining everything on our new truck. We need to also give Randy a thank you for making the finance part so easy. We look forward to doing businessโ€ฆ with Glen Sain again in the future
  • 2013 Ford Edge

    5 out of 5 starsby LASTYLES on 10/02/2015

    Actually our vehicle (2013 Ford Edge) was picked-up by you guy's because our heater quit working for the 2nd time since we purchased this Edge. It has been fixed (hopefully for good this time). Our Edge was serviced while it was there asโ€ฆ well. It was returned in a couple of day's and we appreciate the service done.

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