Goudy Honda
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Customer Reviews of Goudy Honda
Review type:
Happy Customer
by Patrick on 03/04/2025
My family always lease our Hondas from Goudy. We live in Monterey Park and we have leased our cars with them for almost 20 years. Great services and quality of Honda is always reliable.
81 reviews
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Happy Customer
by Patrick on 03/04/2025My family always lease our Hondas from Goudy. We live in Monterey Park and we have leased our cars with them for almost 20 years. Great services and quality of Honda is always reliable.Friendly and great inventory
by Kittyamy on 02/20/2025updated 02/28/2025We went in there looking for Accord Hyb because we had a 2017 Accord Hyb and love the car. Staff is friendly and helpfull. The process was smooth and we were never left along for more than a few minutes. Will go back again to see them if… we need another Accord for sureEasy lease return center
by Aris C on 02/04/2025Just return my lease 2021 Honda Clarity to Goudy Honda. No questions asked fast and efficient process in and out in less than 1 hr. All the penalty are waived will do business with them again in the future as for now waiting for the new… Honda Prelude to come out.Overprice cars
by Jimmy on 11/27/2023This place is upcharing cars as if its an acura so if you need a car go to acura since they price them as if they are acura and in the long run acura doesn't markup of 5k. So when you want to upgrade you do get your money back instead of… taking a negative amount of the markup and taxes. Upside down is why people be going when their car gets repo as they can't sell to get the cars worth in though its only been a years so you end up losing 7k in total if you try to resale a car because a lot of price will pay msrp or a 1k above so this place knows that so they scam people extra money so they can mail you a letter saying we want to buy back your car for above msrp when they charge you way over talk about the biggest business scam of all time.Sales team are really professional
by Jessica on 04/03/2022Ask for Tim Yang, he is the best sales person that I have ever met. I brought my CRV at Goudy Honda and it was a great experience. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows… his stuff.Amazing sales!
by Cynthia Tehutli on 02/20/2022Amazing customers service! They meet all your expectations and please all that you’re looking for! Thank you So for your amazing help! Such a great sales man! If you’re looking for purchasing a new car ask for So!Richard is the best!!!
by Robert on 02/19/2022My overall experience with Richard was awesome and smooth!!! He helped us out every step of the way! I would recommend Richard to some of my friends and strongly Goudy Honda for their awesome customer experience!Had a great experience!
by Denise vargas on 02/10/2022Henry was great. Very patient.Thank God for Goudy Honda and its team
by Honda Pilot 2021 on 07/07/2021When we entered Goudy Honda, the people were accommodating and quick to response- from test drive to contract signing. Most of all they are honest. They just don’t sell; they let us see the big picture of our purchase - cost, interest, and… services. Roxy looked young, but she’s smart and diligent. She was patient, pleasant, and resourceful so as her Manager (sorry, I forgot his name).They helped us get the car that we’ve prayed for. The person who helped us with the contract signing was amazing (forgot his name too, but let me call him the sweet Jewish gentleman from West LA)- it clearly shows his passion towards his job and sincerity in helping other people. He’s been working in the company for more than 25 years - no wonder. We had a very bad experience from other dealership - the sales rep was just after sale and no concerns for their patrons. Goudy Honda Dealership is outstanding with their service and the deal we got was a good deal. The whole team from test drive (Jennifer), sales (Roxy and her Manager), and contract signing (sweet Jewish gentleman from West LA) provided us with superb service and assistance. Further, the whole team made us comfortable even if we did not have that much to offer (just decent fico score and our old car). They are honest and compassionate people! God bless Goudy Honda- grateful for the opportunity to be working with you! Highly recommended!Hospitality
by Ilian Gutierrez on 06/29/2020Great service...courteous and friendly...enjoyable experience!Bad Experience with Used Car Purchase
by Anthony on 08/15/2019Purchased a used car. They do a "multi-point" inspection, but when I arrived home with the car I noticed that they did not clear or address the maintenance messages or do the oil change or brake fluid exchange that the car required. I… found out from another dealer that the oil was not changed for over a year and Goudy did not catch it during their inspection. What else did they miss? Now I'm concerned that the remaining factory warranty may not cover a major issue since the oil was not changed per manufacturer specifications. In addition, the car was out of gas...I had to stop and get gas on the way home. There was also an open recall that they did not disclose. So after getting the car home, it went in for service (not Goudy) for a week. Mike Deville, the general manager, will not respond to me; Edison, the salesperson, was supposed to follow up...silence from the dealer.Experience at ease
by Eval123 on 07/31/2019After talking and walking into 3 dealerships I decided to continue to look for the Honda I wanted. After talking to a few Honda dealerships through email I felt that Goudy was straight forward and at ease to work with, non of that usual car… sales senecrious. Art was my first point of contact, after a couple of emails I was connected to sales manager Alfonso. I met with Alfonso and met Art, they were both easy going, no waiting games, and no sales pressure, and very quick, everything was at ease. After that I went to meet Paul the financial guy and talked about additional option with no pressure. My experience with Goudy was great and will recommend to family and friends, thanks to the Goudy teamFirst time buyer Great Service
by mgonzalez on 07/05/2018I am very satisfied with my purchase. The service I received from Michael Avila was beyond what I expected he made sure to find the car that I want. I initially was going to get the Civic EX but was not sure if I wanted it in Cosmic Blue or… Dark Gray. Michael wanted to make sure that I seen both colors before making my decision. They did not have the Civic EX in cosmic blue but he brought out the Civic EX-Turbo to see if I liked that color. I did, he asked again if I wanted to do a test drive and once I got on and drove it I made my decision. I am very help with my new car and everyone at Goudy Honda provided me great service.Very good at their business
by Drove2Nepi on 02/13/2018There's no way to completely "win" at the car-buying process, but Goudy made it as painless as possible. They had a huge inventory, so I got exactly the car I wanted. They negotiated hard, but were reasonably forthcoming with all the… numbers, so they matched or beat the other quotes I had and I didn't feel taken advantage of. The sales staff were personable, knowledgeable, and got me through the paperwork fairly quickly. I've occasionally found other Honda dealers to be arrogant (twice over the years), but not here.bad experence in Goudy Honda
by COOLM365 on 10/05/2017I have been customer for this dealer for over 6 years. Since my lease is due in Oct, 2017. I went there to get another lease. After waiting for so long finally a sales showed up. I told the sales what I wanted. He offer me something… totally different and with Ridiculously high price and not willing to work with me. But he told me he will call me on Monday or Tuesday let me know once his General Manager come back. Today is Thursday and no calls from him even after I left several voice mail. I can't believe that's how they treat their long time customer. I went to Pasadena Honda yesterday. Their sales are totally different. They make me feel welcomed and willing to work with me. Guess which dealer gets my next Honda business ? I would definitely not recommend this dealer to any my friends.Awesome Experience
by alexzhen on 06/06/2017My parents and I went through 6 different Honda dealerships and we couldn't find the right car, until we went to Goudy Honda. Thanks to Gary Siu, I was able to find the right car. He helped me through the process smoothly, was very… understanding of our situation and was extremely patient (was there for 4 hours). Would recommend Goudy Honda and look for Gary Siu if you want great service.Love my CR-V touring
by Onlyguinness on 08/30/2016Last Saturday after having breakfast with my girlfriend we decided to go looked at cars. I had a Mercedes E350 that I wanted to sell on my own to get more money out of it because you know the dealers don't give you so much for your… trade-in. It was between CR-V touring and the RAV4 Limited, So I decided to go to Cloudy Honda since there's also a Toyota dealership right across the street so can check both SUVs out. We walked in and was greeted by Stephanie (sale person) she was very personable,she was very knowledgeable with the CR-V questions I had about it, we took it for a test drive and I loved it but wanted to compare the RAV4 to it. Before I when to the Toyota dealership across the street Stephanie brought out the big boss Alan, he's a very personable and wanted to make a deal right then and there(of course). He asked me how much I wanted for the Mercedes,I gave him the price I wanted an he came very close to it (I was shocked). I told him I wanted to go see the RAV4 across the street to compare it, he was so sure of himself that I would come back so he said sure go head. We went across the street to the Toyota dealership, about questions about it and test drove it,let me tell you something about my experience at that Toyota dealership it wasn't good at all! The salesman that approach me barely spoke English which I have no problem with but he really didn't have any knowledge about the SUVs, I would ask him about the different models an his response was it's all the same but just a little bit different... I looked at my girlfriend and is smile at her. So guess what we did walk?..walked right across the street back to Cloudy Honda an Alan and Stephanie had a big smile on their face because I think he knew what I went through over there.lol So we worked out a price and I bought the car plus they offered me 1.9% for 60 months or .9% for 72 months because I have good credit. All the cars/trucks that I owned before was Toyotas...until now! I am very happy about my purchase here at Goudy Honda. If anybody is looking to buy a car I highly recommend it. Have Stephanie Villages and Alan Lee help you..they are great people! I was not paid to write this post!!! This is my opinion!!!Excellent service and experience
by Jkhimnmyz on 06/04/2016updated 06/10/2016I just leased a car two weeks and i must say my car shopping experience was definitely easy and enjoyable. Wasnt as bad as thought it was. The sales associate Simon P. was really helpful and explained everything clearly and made ensure i… got the car i wanted. Hands down best service ive ever had and ive purchased in the past and it was grooling. But this time was pleasant. I would recommend Simon P to my friends!Michael Avila, best salesman ever!!
by NikkiNic on 06/04/2016I went to Goudy just to look at a car and with the help of Michael A., I left driving out in a brand new car. He was very helpful, he explained everything about the car before I had any intentions on buying, and great customer service. So… if you're interested in buying a car, ask for Michael A.Excellent customer service
by Cocotang21 on 06/04/2016Mike Avila was perfect when it came to picking out my first car! He answered all my questions with my hesitation, I would definitely recommend him to anyone around who is looking to purchase a brand new Honda.Great deal Great Service
by Awesome76 on 06/04/2016I have bought four cars here already, and it's the best. I always ask for Michael Avil, he makes the buying car experience go smooth and easy. This sales person is honest, won't sell you something you don't need. So, if you're in the market… for a Honda or a new used car, go see Mike Avila.
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